
Booher Remodeling Company
About us
At Booher Remodeling, we have a clear and concise company mission statement: Deliver quality work, on time with a service-oriented attitude. -- We have been living out our mission statement in the Indianapolis and Indiana areas since 2001 and are a licensed bonded, and fully insured company. In our decades years of experience, we have never received a complaint and are proud to be a member in good standing with the Better Business Bureau. We believe that our customers deserve: 1) Prompt responses to questions, concerns or feedback 2) Updates and open communication during all stages of their project 3) Timeliness on our part: we will show up on time 4) Respect: we will stay true to our word and to our commitments. In order to keep such high standards, we only employ experienced journeymen and apprentices who hold the same values and pride themselves on the quality work they deliver to our customers. We look forward to doing business with you! Contact us today with any questions or to get a quote on home remodeling or any other home improvement project. Booher Building has 25 employees. Award winning.
Business highlights
Services we offer
Bathroom, Remodeling – Kitchen, and Remodeling
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
90% | ||
6% | ||
1% | ||
2% | ||
1% |
Overall, my wife and I are very pleased with how the room turned out. I was pretty happy with Booher as a general contractor. My only complaints were the drywall contractor started work before the project manager showed up one day to put up dust protection, the carpet estimate/allownace was way too low, and the insulation contractor did some substandard work that required Booher to do 1-2 days of remediation with their own guys. That last part regarding insulation was a bit disappointing. I will certainly ask Booher to quote out future projects, but I will keep my options open as well given this snafu. While the quality of the room is an A, I knocked the quality score down to B because of the poor quality of the initial insulation job.
Booher is well organized and they have a structured process from project pre-construction phases thru project completion. Everyone in the back office as well as the designer, selections coordinator, and project manager were great to deal with and good communicators. Despite some hiccups (and there will always be something on any project), as soon as I made something known to Booher that I had concerns with, they were quick to jump on it and make it right no questions asked. Excellent customer service.
As with any remodeling project, make sure you ask ALL your questions first before signing anything, and regardless of contractor watch everything very closely. If you don't have any "hands-on" experience, take some time to educate yourself on how things should be done (like flooring, insulation, etc) so you know what to watch for. Don't hesitate to ask questions along the way.
Working with Booher was a great experience from start to finish. I have already recommended them to friends. As with any project, problems arise.... but Booher handled all of them quickly and professionally. Gary Holliday was our project manager and he was great managing all of the contractors (tile, electrical, plumping, etc....), keeping everything on schedule, following up on items, and checking on the job frequently. July 27th we started demolition......The project was pretty much finished on August 21st. There was some fine tuning done 9/2.
The design consultant, Sabrina, came to my house and was very professional. She took measurements and took pictures, and I was hopeful. However, the quote that I received was really just that - a quote of the work to be done based on what I told her we were thinking about doing. When I didn't see any color/design suggestions, I replied that I was looking for more thorough design selections - with specifics like, what paint color should I use given the wall color. The only response I received was a paint color for cabinets, and a generic, "add a cabinet here, use this type of counter top..." etc.
This was by no means a design consultation with recommendations. As stated above, I basically paid for someone to come and provide a quote. If you are not looking to spend thousands having a contractor do a kitchen renovation, I would not purchase this deal.
"This Storefront offer is for a Kitchen Design Consultation with 3D Renderings, which is exactly what we provided. In addition, we provided an estimate for the design to have the actual work completed which was not a part of the deal. This offer DOES NOT include interior design consultation. If anyone has any questions about this offer, please call our office to clarify before you make this purchase! The Offer Includes: • $75.00 for a kitchen design consultation with 3-D renderings • In-home consultation • Full set of computer-generated 3-D renderings • Additional visits to present design will take place at the service provider's office • $200.00 credit toward your total remodeling project if you hire service provider to perform the work We strive to do the best we can and what is right for each of our clients as listed in our core values. We ask any future customers to please look at our reviews because we have over 98% customer satisfaction rate."
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.