Bone Dry Roofing

I WAS VERY PLEASED. THE REPAIR WAS MADE VERY QUICKLY AND THEY DID A HIGH QUALITY JOB.

THE WORK WAS DONE TO MY TOTAL SATISFACTION. MY NEW ROOF WAS EXACTLY WHAT WAS AGREED UPON. ALL AREAS AROUND MY HOME WERE CLEANED PRIOR TO THEM LEAVING. FOLLOW UP VISIT TO SEE IF I WAS HAPPY WITH THE JOB.

WE PREVIOUSLY HAD SHINGLES REPLACED THAT DIDN'T MATCH WELL, WE POINTED THIS OUT. THE SHINGLES THEY PUT UP ARE A BETTER MATCH, BUT NOT A REALLY GOOD MATCH. I WANTED THEM TO SHOW ME THE SHINGLES BEFORE THEY PUT THEM UP. THEY JUST CALLED, CAME OUT, PUT THE SHINGLES UP AND DIDN'T LET US LOOK AT THEM. AFTER PUTTING THEM UP, HE MENTIONED THAT THIS WAS THE BEST MATCH HE COULD FIND. THIS IS INFORMATION WE WOULD HAVE LIKED TO HAVE HAD UP FRONT, SO THAT WE COULD NOT ONLY SEE THE SHINGLES, BUT MAKE A DECISION ON POSSIBLY CUSTOM ORDERING. WE MIGHT USE THEM AGAIN, BUT WE WOULD PURCHASE OUR OWN SHINGLES.

THEY CAME OUT WITHIN 24 HOURS. THEY HAD PUT THE ROOF ON ABOUT 4 YEARS AGO, SO THEY LOOKED AT THE PROBLEM, FIXED IT, AND DIDN'T CHARGE ME. THEY WERE VERY PROFESSIONAL!

I THOUGHT THAT I MAY HAVE TO HAVE A COMPLETE RE-ROOF, BECAUSE ANOTHER COMPANY HAD TOLD ME THAT. BONE DRY TOLD ME MY ROOFING LOOKED FINE AND THEY DIDN'T TRY TO SELL ME ON MORE THAN WHAT WAS NEEDED. THEY WERE VERY RESPONSIVE.

A LEAK APPEARED A FEW MONTHS AFTER THE REPAIR. I AM NOT SURE IF IT WAS A NEW LEAK OR THE OLD. HOWEVER, STEVE AT BONE DRY WAS VERY RESPONSIVE. THEY CAME OUT, LOOKED AT IT, DID ADDITIONAL REPAIRS AND SAID THAT IF THIS DOESN'T WORK THAT THEY WILL COME OUT AT NO ADDITIONAL COST. I WAS IMPRESSED WITH THE INFORMATION GIVEN AND STEVE'S PROFESSIONALISM.

HERB PARSEN (SALESMAN) WAS PROMPT & VERY COURTEOUS. REPAIR MEN CAME, DID JOB, CLEANED EVERYTHING UP AND ROOF LOOKS GREAT! VERY PROFESSIONAL AND WE ARE VERY PLEASED.

WORK WAS GOOD, BUT I WAS A LITTLE FRUSTRATED WAITING BECAUSE THEY GOT LOST, WHICH WAS OK. THEY WERE HERE FOR ABOUT 3 HOURS.

OTHER THAN A DELAY IN GETTING THE SHINGLES (THEY KEPT US POSTED ALONG THE WAY), THEY WERE DONE IN ONE DAY SO THEY WERE FAST AND DID A FINE JOB.

I DEFINITELY WOULD USE THEM AGAIN. ESPECIALLY WHEN, AFTER THE REPAIRS I NOTICED I WAS MISSING MORE SHINGLES. WHEN HE CAME BY TO LOOK AT IT, HE DISCOVERED HE DID NOT HAVE ANY MATCHING SHINGLES WITH HIM. HE SAID HE'D COME BACK WHEN HE WAS IN THE AREA. NOT LONG AFTER THAT IT WAS DONE.

GENERALLY PLEASANT AND NO MAJOR PROBLEMS. THEIR WORKERS LEFT CIGARETTE BUTTS IN THE YARD, AND IT TOOK A WEEK FOR THEM TO FIX A PIECE OF SIDING THEY DAMAGED, BUT THEY DID FIX IT.

VERY HONEST AND PROFESSIONAL. HERB PARSONS EVALUATED THE ROOF AND PROVIDED A WRITTEN EVALUATION THAT THE ROOF HAS 7-10 YEARS OF USABLE LIFE. WE HAD ANOTHER ROOFING COMPANY OUT WHO PROVIDED AN ESTIMATE OF OVER $5000 FOR THE JOB. THEN WHEN I CALLED TO INDICATE WE HAD THIS EVALUATION, THE SECOND COMPANY ADMITTED THAT THE ROOF DID NOT NEED TO BE REPLACED AT THIS TIME. WE ARE GRATEFUL FOR BONE DRY ROOFING'S HONEST EVALUATION.

COURTEOUS STAFF. WOULD LOVE TO HIRE THEM, BUT FOUND COMPANY WITH SHORTER LEAD TIME. WILL DEFINITELY CONSIDER THEM FOR MY NEXT PROJECT.

VERY PROMPT AND RESPONSIVE. THE ESTIMATE WAS IN LINE WITH OTHER ESTIMATES WE RECEIVED. THE OWNER WALKED ON THE ROOF AND FOUND SOME OTHER DAMAGE THAT WE DID NOT KNOW ABOUT AND INCLUDED THAT IN THE ESTIMATE. IT TOOK ABOUT TWO WEEKS BEFORE THE JOB COULD BE STARTED. WE DID CALL TO FIND OUT ABOUT THE START DATE. ONCE STARTED, THE JOB WAS FINISHED IN A TIMELY MANNER.

OVERALL I WAS VERY PLEASED WITH THE END RESULT. HOWEVER, THE FIRST SET OF REPAIRS DID NOT TAKE CARE OF ALL THE PROBLEMS. THEY WERE VERY RESPONSIVE HOWEVER, AND TOOK CARE OF THE PROBLEM AT A SLIGHTLY LOWER COST. THEY EVEN TOOK CARE OF ONE THING THAT WAS NOT ON THEIR ORIGINAL BID, BUT THAT ANOTHER ROOFING COMPANY HAD POINTED OUT NEEDED TO BE FIXED. THEY KEPT ME VERY INFORMED OF STATUS, WHICH WAS VERY APPRECIATED, SINCE THIS ALL TOOK PLACE OVER A COUPLE OF MONTHS AND DURING A VERY RAINY AND SNOWY PERIOD.

WORK PERFORMED ON A TIMELY BASIS, ALLOWING FOR WEATHER. CLEANED UP COMPLETELY. ACTUAL QUALITY OF WORK REMAINS TO BE SEEN AS IT IS SECOND STORY REPAIR AND WE HAVE HAD LITTLE RAIN SINCE WORK WAS DONE.

I WAS HAPPY THEY WERE HONEST AND ONLY SOLD ME WHAT I NEEDED. VERY PROMPT SERVICE AND A NICE LOOKING REPAIR. EXCELLENT WORK!

MY ONLY COMPLAINT IS THAT IT TOOK A MONTH FOR THEM TO GET TO IT. THEY ARE SO GOOD THEY HAVE MORE WORK THAN THEY CAN HANDLE.

THE FIRST PROBLEM WAS THAT I SIGNED THE PROPOSAL ON 10-16-03. THEY DID NOT START THE WORK UNTIL JANUARY. THAT WOULD HAVE BEEN OK, BUT THEN THEY DID THE WORK AND NOW THAT IT HAS RAINED, THE ROOF LEAKED, AND I CALLED THEM. AFTER 2 CALLS THEY SENT SOMEONE OUT. THE ROOF NEEDS MORE WORK THAT THE ORIGINAL ESTIMATOR DID NOT NOTICE. HE WAS HERE LAST THURSDAY. HE SAID HE WOULD GIVE ME A PROPOSAL FOR THE NEW REPAIRS AND I HAVE NOT RECEIVED IT YET. THE FIRST PERSON SAID I DID NOT NEED A NEW ROOF, AND THIS PERSON IS SAYING THAT I SHOULD PROBABLY GET A NEW ROOF.

THIS IS THE 2ND OR 3RD TIME I'VE USED BONE DRY. THEY ARE WELL PRICED AND DO GREAT WORK. THIS TIME I HAD THEM CORRECT A ROOF VENTILATION PROBLEM THAT WAS INSTALLED BY A DIFFERENT VENDOR. THEY GAVE ME SEVERAL OPTIONS AS TO HOW I COULD FIX THE PROBLEM.

ROOFERS AS A GROUP ARE NOT VERY RELIABLE AND THIS COMPANY WAS EXTREMELY RESPONSIBLE AND PROFESSIONAL AND THEY DID AN EXTREMELY GOOD JOB OF CLEANING UP. I AM VERY PARTICULAR AND THEY DID A GREAT JOB. WE HAD FOUR SERVICES GOING ON AT THE SAME TIME. RANDY AND TIM REALLY COORDINATED EVERYTHING FOR FOUR INDEPENDENT CONTRACTORS. IT HELPED THE PROJECT GO VERY WELL.

THE QUALITY OF THE WORK WAS GOOD, BUT I WAS A LITTLE DISAPPOINTED IN THAT I CONTACTED THEM IN OCTOBER, THEY TOLD ME THEY COULD DO IT IN NOVEMBER, AND DID NOT GET TO IT UNTIL FEBRUARY.

RETURNED MY CALL PROMPTLY, PROFESSIONAL, CHOSE TO USE A LOWER PRICED COMPANY.

I WAS VERY IMPRESSED WITH THE THOROUGHNESS OF THEIR ESTIMATE AND APPARENT KNOWLEDGE OF WHAT NEEDED TO BE DONE. THEY PROMPTLY RETURNED MY PHONE CALL AND WERE ON TIME WITH THE ESTIMATE. I WENT WITH ANOTHER FIRM ONLY BECAUSE BONE DRY WAS SIGNIFICANTLY HIGHER PRICED.

SMALL PROJECT JOB. VERY POLITE AND EXPLAINED THINGS WELL.