Bone Dry Roofing

VERY PROFESSIONAL DURING THE QUOTE. I WAS PLEASED WITH THE PRICE. DUE TO WEATHER, IT TOOK APPROX. 3 WEEKS TO SCHEDULE THE WORK, BUT ONCE SCHEDULED, THEY WERE THERE WHEN THEY SAID THEY WOULD BE. I HAVE NOT NOTICED ANY MORE LEAKS OR BUBBLING DURING HEAVY RAINS. I BELIEVE THEY FIXED THE PROBLEM.

THE ESTIMATOR WAS VERY PROFESSIONAL AND FRIENDLY. HE WAS VERY PROMPT. I WAS IMPRESSED WITH HIS INTEGRITY AS HE RECOMMENDED A REPAIR AT THIS TIME AS OPPOSED TO A TOTAL ROOF REPLACEMENT. THE REPAIR PERSON INITIALLY CAME AS SCHEDULED. HE HAD TO RETURN, HOWEVER, AS HE HAD THE WRONG SHINGLES (HE INDICATED THE ESTIMATOR HAD WRITTEN DOWN THE WRONG ONES). HE DID NOT RETURN AS PROMISED AND DID NOT RETURN TELEPHONE CALLS WHEN I TRIED TO FIND OUT WHEN HE WAS COMING. I LATER LEARNED THAT A FAMILY MEMBER AND MATRIARCH OF THE BUSINESS HAD PASSED AWAY. THE REPAIRMAN DID CALL, AND ARRIVED, AFTER THE FAMILY MEMBER WAS BURIED. THE REPAIR WORK WAS DONE IN A VERY SATISFACTORY WAY. THE COMPANY WAS ABLE TO LOCATE MY SHINGLES, WHICH HAD BEEN DISCONTINUED. I WAS IMPRESSED WITH THIS, AS OTHER ROOFERS INDICATED THAT MY SHINGLES COULD NOT BE MATCHED. ALTHOUGH I NORMALLY WOULD NOT BE HAPPY WITH THE UNRETURNED TELEPHONE CALLS, I AM GIVING THE COMPANY THE BENEFIT, DUE TO THE PASSING OF A FAMILY MEMBER.

VERY GOOD COMMUNICATION, VERY RESPONSIVE, AND VERY POLITE.

THEY WERE VERY PROFESSIONAL. I WAS VERY IMPRESSED WITH HOW THEY HANDLED THEMSELVES. I WAS VERY IMPRESSED.

THIS IS 2ND TIME FOR USING THIS COMPANY. WOULD USE THEM AGAIN. I WOULD HAVE PREFERRED THE USE OF A CLEAR CAULK AROUND THE WINDOWS LIKE WAS USED BEFORE, SO THAT IMMEDIATE PAINTING WAS NOT NECESSARY.

AFTER SIX WEEKS AND A BAD REPORT ON ANGIE'S LIST, BONE DRY SHOWED UP FOR WORK. THE TECHNICIAN MIKE WAS WONDERFUL. HE WAS VERY DILIGENT, PUNCTUAL, AND SEEMED TO REALLY CARE ABOUT THE QUALITY OF HIS WORK. IF BONE DRY WOULD HAVE STARTED THE JOB OR COMMUNICATED WITH ME AT ALL, I WOULD GIVE THEM VERY HIGH MARKS. THE WORK PERFORMED WAS GREAT AND GOOD PRICE.

HE GAVE US AN ESTIMATE, BUT LET US KNOW THAT IT WAS NOT URGENT TO GET IT DONE.

THE CREW NOT ONLY DID NOT SHOW UP ON THE SCHEDULED DAY, BUT NO ONE CALLED PRIOR TO THE INSTALLATION DAY TO ADVISE THAT THEY MIGHT NOT BE COMING, NOR DID ANYONE CALL ON THE MORNING THE WORK WAS SCHEDULED TO INDICATE THAT THEY WOULD NOT BE ABLE TO MEET THE SCHEDULE. I FINALLY CALLED THEM TO FIND OUT IF THEY WERE GOING TO SHOW UP THAT DAY AND WAS PROMISED AN IMMEDIATE CALL BACK; AFTER WAITING 3 1/2 MORE HOURS I CALLED THEM BACK AGAIN AND CANCELLED THE JOB. IT APPEARS THAT KEEPING THE CUSTOMER INFORMED IS NOT A HIGH PRIORITY FOR THEM. I HAD SPECIFICALLY TAKEN OFF FROM WORK FOR THE INSTALLATION; IN MY VIEW THE CUSTOMER'S TIME IS JUST AS VALUABLE AS THE CONTRACTOR'S TIME AND DESERVES AT LEAST A SIMPLE PHONE CALL IF SCHEDULES ARE NOT GOING TO BE MET.

CAME OUT RIGHT AWAY AND DID A TEMPORARY REPAIR UNTIL THEY CAN DO THE REAL REPAIR.

HE WAS EXTREMELY POLITE & WAS VERY INFORMATIVE. HE NOT ONLY LOOKED AT THE PROBLEM, BUT OFFERED TO FIX IT ON THE SPOT. SINCE IT WAS A SMALL PROBLEM HE WAS DONE QUICKLY & WOULDN'T ACCEPT PAYMENT SINCE THE AMOUNT WAS NOT LARGE ENOUGH FOR HIM TO WORRY ABOUT($25). I WAS VERY HAPPY WITH THE WORK HE PERFORMED & WAS PLEASANTLY SURPRISED THAT HE DIDN'T WANT ME TO PAY. THE OVERALL EXPERIENCE OF DEALING WITH BONE DRY ROOFING WAS EXCELLENT. STEVE CURTIS WAS THE PERSON WHO SHOWED UP FOR THE INSPECTION OF THE PROBLEM & WAS VERY INFORMATIVE & HELPFUL. I WAS VERY IMPRESSED AT HOW INFORMATIVE & QUICKLY HE WAS ABLE TO WORK. I WILL USE BONE DRY ROOFING AGAIN WITHOUT HESITATION! THANKS ANGIE'S LIST.

ESTIMATOR SHOWED UP EARLIER THAN SCHEDULED (UNUSUAL), WITHOUT CALLING, BUT I WAS HOME. THE PRICE WAS SUBSTANTIALLY HIGHER THAN COMPANY I ENDED UP USING.

THEY WERE VERY POLITE AND DID A GREAT JOB. THEY WERE ONE OF THE ONLY COMPANIES THAT CAME ON TIME FOR THE ESTIMATE, WE WOULD USE THEM AGAIN IF WE NEED A REPAIR.

NO FURTHER LEAKAGE, AND THE NEW CARPET WOULD GIVE IT AWAY IF IT DID. HOWEVER, THE CLEAN UP WAS NOT SATISFACTORY, AND A CROWBAR WAS LEFT BEHIND IN THE GRASS THAT COULD HAVE BROKE OUR LAWNMOWER. THE COMPANY IS STILL GOOD. NO QUOTE GIVEN.

I CANNOT SAY ENOUGH NICE THINGS ABOUT THE GROUP. FROM PHONE CONTACT TO THE WORKERS, TO FOLLOW UP, EVERYTHING WAS GREAT. EACH PERSON WAS PROFESSIONAL. THE QUALITY OF THE WORK WAS OUTSTANDING. A RE-ROOF WITH A TEAR OFF IS A MESSY JOB, BUT THEIR CLEAN UP WAS FANTASTIC. WE ONLY FOUND 3 NAILS IN THE YARD (AND LIKE I SAID, IT'S A MESSY JOB!). I'M NOT SURE WHAT A FAIR PRICE FOR ROOFING WOULD BE, BUT WE WERE EXTREMELY PLEASED WITH THE PRICE.... ESPECIALLY FOR THE SERVICE WE GOT. I WOULD CERTAINLY RECOMMEND BONE DRY.

HE DIDN'T CHARGE ME ANYTHING. ( IT WAS A WATCH LEAK PROJECT.) THEY COULDN'T TELL WHERE THE LEAK WAS COMING FROM, BUT SUSPECTED THE WINDOW. WE DRIED OUT THE AREA AND HE APPLIED CLEAR CAULK AROUND THE WINDOW. HE EXPLAINED THAT I WOULD HAVE TO MONITOR (WATCH) THE AREA IN THE EVENT OF ANOTHER RAIN STORM TO SEE IF THE LEAK WAS FIXED, OR IF THAT WAS THE WRONG PLACE. HE WAS VERY THOROUGH, AND VERY KIND. HE EXPLAINED AND ANSWERED QUESTIONS WELL. HE ALSO SAID THAT IT WAS NO CHARGE BECAUSE HE WASN'T SURE IF IT IS ENTIRELY FIXED OR IF HE WILL NEED TO COME BACK WITH A CREW TO INSTALL FLASHING.

WE WERE *VERY* SATISFIED. THE WORK WAS DONE QUICKLY AND PROFESSIONALLY. WE WERE IMPRESSED WITH THE SALES STAFF, THE OFFICE STAFF, AND THE WORK STAFF! THE WORKERS WERE VERY FAST! PLUS THEY DID A WONDERFUL JOB. THEY WERE EVEN CAREFUL NOT TO THROW OLD SHINGLES INTO ANY OF OUR PLANTS DURING THE TEAR OFF. THIS COMPANY COSTS A LITTLE EXTRA THAN THE OTHER ONES WE GOT QUOTES FROM... BUT THEY ARE WELL WORTH THE MONEY! THEY USE NO SUBCONTRACTORS. WE LIKE THAT, BECAUSE THAT MEANS ALL THE WORKERS ARE EMPLOYEES (AND MOST EMPLOYERS DO CRIMINAL CHECKS, WHEREAS MOST COMPANIES HIRING A SUBCONTRACTOR DON'T DO CRIMINAL HISTORY CHECKS!) BONE DRY HAS EXCELLENT STAFF AND EXCELLENT WORK ETHICS. A GOOD COMPANY FROM THE TOP ON DOWN!

THEY WERE SUPPOSED TO COME ON FRIDAY AT 5:00 PM. THEY COULDN'T MAKE IT AND SAID IT WOULD IT BE ANOTHER WEEK OR TWO AND WE NEED SOMEONE SOONER.

VERY PLEASANT, THEY WENT ON THE ROOF, WHICH ANOTHER COMPANY DID NOT DO. THEY HAD FOUND A PROBLEM WITH THE FLASHING ON MY SIDING WHICH TWO SIDING CONTRACTORS & AN INSPECTOR MISSED. THEY DIDN'T CHARGE, & MADE A HUGE DIFFERENCE. I SO APPRECIATE THAT THEY WENT TO THE EXTRA EFFORT. SOME PERSONAL QUESTIONS HE ASKED MADE ME A BIT UNCOMFORTABLE.

EXCELLENT WORK THAT LOOKS GREAT, THEY ARRIVED EARLY, & INVITED ME UP TO THE ROOF BEFORE & AFTER THE WORK SO I COULD REVIEW THE WORK. THEY COMMUNICATED WELL, NOT USING JARGON THAT WOULD BE LOST ON ME.

THIS TOOK A LITTLE LONGER TO BE REPAIRED THAN WE ANTICIPATED DUE TO THE WEATHER. EVERYONE WE SPOKE WITH AT BONE DRY WAS ALWAYS POLITE AND THE COST WAS AS QUOTED WHICH WE FELT WAS REASONABLE. WE WOULD CERTAINLY CALL THEM AGAIN WHEN WE NEED A NEW ROOF.

THE PERSON THEY SENT OUT WAS EXTREMELY CONSCIENTIOUS AND TOOK HIS TIME. I FELT LIKE THE CONTRACTOR WAS VERY EXPERIENCED. HE HAD SOLUTIONS THAT OTHER CONTRACTORS HAD NOT SUGGESTED IN THE PAST.

MY EXPERIENCE WITH RANDY JUDD AND HIS FOLKS WAS VERY POSITIVE. THEY WERE RESPONSIVE AND HELPFUL FROM THE TIME OF THE ESTIMATE THROUGH THE INSTALLATION PROCESS. I THOUGHT THE PRICE WAS FAIR AND REASONABLE FOR THE WORK PERFORMED. I AM VERY PLEASED WITH MY NEW ROOF, AND WITH THEIR WORK. VERY FRIENDLY, HELPFUL AND PROFESSIONAL. THEY DID A NICE JOB OF CLEANING UP AFTERWARD AS WELL.

THE EMPLOYEE WAS ON TIME, POLITE AND THE SERVICE HE PERFORMED WAS REASONABLY PRICED.

VERY GOOD, WORKED FAST, NAILED BY HAND, ADDRESSED MY CONCERNS, CLEANED UP AFTER.

EVERYTHING ABOUT THE TRANSACTION WAS GREAT. GAVE ME SAMPLES OF NEW SHINGLES TO SELECT COLOR. ALL WORK AND CLEANUP DONE IN ONE DAY. EVEN PROVIDED EXTRA BUNDLE OF SHINGLES IN EVENT WE NEED A COUPLE REPLACED IN 10 - 15 YEARS AND MANUFACTURER HAS DISCONTINUED MY STYLE/COLOR. HARD TO BELIEVE THE DIFFERENCE BETWEEN PRICE AND SERVICE OF BONE DRY AND LARGE HOME SUPPLY STORES PROVIDING SIMILAR SERVICE. I COMPARED PRICE AND ESTIMATION PROCESS AND BONE DRY HEAD AND SHOULDERS ABOVE WHAT I GOT FROM OTHERS.