Bartlett Tree Experts

They injected my Oak tree and saved it. They were recommended by a landscaping company and they did a great job!

The price depends on what type of work is being done. Richard Baker is the one who comes out and gives us an estimate on what we need to have done. He supplies us with a list of things he feels we need to have done and then we pick from the list, what we want to have done. They are a little more expensive than some of the other tree services but, sometimes you have to pay a little more for quality work. They also send us literature from time to time on trees and plants.

They did a great job. I have had others do similar work on trees and been very disappointed. These particular gentlemen did a fantastic job.

The estimate went well. The company representative was out later that afternoon, although the phone representative said it may be a week since they were very busy. The estimate write-up was very well done on a computer/printer in his vehicle, including all the specifics of the project. Very professionally handled. I opted for another company due to price.

They did a good job; very professional. I appreciated the aborist gave us good information.

Although I've had good service from Bartlett in the past, this was not a good experience. I had to have them out here 3 times to get the promised work done, and got "attitude" from the work crew. The work finally got done to my satisfaction, but I won't be calling them again. Too much hassle.

They did an outstanding job! They were the lowest bid and 1/2 the highest bidder. The tree was removed with a minimum amount of damage to the lawn, the wood was stacked near the house as requested, and the leaves, twigs, and sawdust were removed. An amazing cleanup job! Stump removal was outstanding with the stump removed a distance below ground level. As before, the cleanup was amazing with VERY little debris left behind.

Very nice and friendly. Rick gave the estimate, and within an hour, they started working, the entire tree was cut down in 3 hours. The job was very quick, which was nice. The quote was a little higher than others, but they were extremely professional and kind. I was very pleased with the job they did. The stump was ground out the next day, and they did a nice job.

Unfortunately, this was the heaviest season yet for the seed pods, even after some tree pruning. I expected Bartlett to concentrate on the heavily flower pod laden branches, but instead it seems that random cuts were made. Also, the write up simply indicated pruning for the health of the tree. When I asked about this, I was told it was just "standard language". We also agreed that timing was vital to prune out the flower seed pods to decrease mess(anticipated the first week of May), but that was not accomplished either. In fact, I had to make several phone calls to get the crew back to finish the job to THEIR satisfaction (I am not satisfied). Cody told me in a phone message that they would finish the job "the next time they were in the Greenwood area", which means at their convenience, not in accordance with customer needs. I had to net my backyard and carry away wheel barrow loads of seed pods. What an expensive disappointment. My husband is angry about the wasted money!

Contacted Bartlett for estimate for service, and immediately they were quite concerned that the broken branch was in contact with a power line. A representative came out that day and gave an estimate for repair. The estimate was very professional and was sent to me via email. The work was done the next morning. Other than the tree being trimmed, we would not know that the work had been done, no debris was left behind. They treated our property as if it were their own. I am completely satisfied with the work as well as the professionalism that all of the employees exude.

Excellent! I use them all the time! I definitely recommend them.

I think they do a very good job on hedges. The people who came were extremely knowledgeable and very polite. They did very good work.

We have had them out every year for the past few years and they have taken care of our trees. They have done a very good job and we are always pleased with them. They do a good job with cleaning up. We will continue to use them.

The work was done very well as expected. The scheduling and communication was less than perfect. The nice folks on the phone were pleasant, but could not provide me with any scheduling information as only one person could do that. This person was obviously fairly busy as phone call returns were less than prompt.

A+ rating for everyone involved. They were fast, clean, careful, and did it all in lousy weather. Very professional and courteous. Great job from Rick and Harold and Nathan!

I usually work with Rick Carter, and they consistently do a good job.

Completed work was fully to my satisfaction and included thorough and natural thinning, as well as excellent clean up. The service crew left did not disturb the lawn or leave any impression they had been there beyond the thinned tree. The quote of $810 was well less than three other 'A' rated Angie's list vendors. Bartlett was able to fully access the site using a bucket truck.

The work was neither completed correctly nor in a timely fashion, which I believe lead to the death of the tree. Despite many phone calls, it took 3-4 weeks for the soil to be excavated around the correct tree, as another tree was mistakenly treated and someone had to return. At that point they did have a supervisor come out and make sure that the correct tree was treated. The rest of the treatments also required several phone calls for completion of each part. The time frame that had been indicated upon the estimate and in the contract was not followed. I cannot say definitely that what Bartlett Tree Service did not do caused the death of this tree, however it would have seemed much less likely if their work had been done in a timely and responsible manner. After the tree died in July, I canceled further services with the company.

They called me promptly, even though the whole city must have been calling after such a bad storm. We tried to save one tree, but the location made it impossible. The crew that came to take down the trees was polite and professional and gave me advice for future work without pressure to have it done by them (some of it we could do ourselves). After this experience, I plan to have them back to care for our fruit trees in the spring.

I did not select this contractor based upon the high estimate compared to the other estimates I had done.

They did excellent work. I was very impressed with the arborist, Rick Carter, who came out to survey the problem and make a recommendation. He was very knowledgeable about the problems with ornamental pears. He was very willing to listen to our concerns and viewpoint. He offered suggestions on what could be done and accepted our choice. He asked about our preferences and our landscape plans. And he offered suggestions for a replacement tree. The crew came to remove the tree while we were on vacation. We came home to find the tree gone, all the debris carefully cleaned up and the perennial growing under that tree in perfect condition. My neighbor had observed the process and was very impressed with the care take by the workmen. Just recently they came to plant the new Hawthorne. They were willing to dig by hand to avoid power lines in that area. They did an excellent job of properly planting and mulching the new tree.

The spray for suppression of the seedballs does certainly make a difference. They have to do the spraying right when the tree is ready to germinate what they call the fruit of the tree. The spraying really does work but it is never totally effective as the tree is very tall and some spray just does not make it to where it counts. We will continue to purchase the service as it does make a real difference.

They have done a great job and our tree is trying to survive! Only time will tell. They were very upfront and honest in telling us that it may not make it and gave us the option of trying to save it or taking it down.

We had a large maple tree, struck by lightning. We called several companies to get estimates for removal, for insurance purposes. Bartlett's responded very quickly. They actually came to the site rather than, just asking the diameter of the trunk and giving us a quote over the phone. We were very impressed, when they followed up with a courtesy call.

I was happy with all of the trees except the river birch. I needed them to come back out to trim it more. All in all it was a good experience, next time I will meet with them in person.