About us
Business highlights
49 years of trusted experience
Emergency Services Offered
Services we offer
Services we don't offer
Amenities
Free Estimates
YesEmergency Services
YesAccepted payment methods
Photos of past projects
Reviews
2.85 Reviews
Showing 1-5 of 5 reviews
Leslie F.
02/2022
remodeling, replacement windows, woodworking
+ 1 moreFIRST, do your research, then DO NOT waste your time with this company. Grandparents used United Services for fire restoration & the financial up charging in comparison to the amount & quality of their work was NOT comparable and NOT WORTH IT. For example, United Services DKI claimed they cleaned the walls thoroughly with soda blasting + claimed they cleaned other surfaces of the home that proved false. United Services DKI claimed they put sealant to prevent the smell of smoke (the home still smells like smoke). United Services DKI hired an electrical mitigation company (TEK ELECTRIC) who did an equally poor job as United Services DKI. Lastly, the windows they installed they did not trim and cap, while moisture accumulates within the windows causing damage. Once we hired a public adjuster (ALLCITY ADJUSTING) he found United Services writing off the same charges NUMEROUS times and providing us bills for these charges + an attempt to hire a plumber company for a total amount of $15k to replace 3 total pipes within the home WHILE we did our own research & found numerous PLUMBING companies willing to replace ALL piping in the home for the same amount. Correspondences with employees in charge of the job became unprofessional when grandparents became suspicious of the up-charging. Company was terminated part way through due to aforementioned. Save yourself & don't waste your time or money. ALWAYS ALWAYS get second & third opinions & know your rights & read your contracts IN DETAIL. Be informed that you may sub contract your own jobs if you’re willing to make your own phone calls & do the leg work- save your money.
Description of Work: Fire restorations, clean up, remodeling
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$54,000
Donna A.
06/2012
remodeling, roofing, woodworking
+ 1 moreThis was a nightmare. I used a company that showed up the next day and made all kinds of promises of support . Telling me not to worry. That feeling slowly went away. They use your current emotional state to get you to sign the contract then it's a nightmare. My suggestion to anyone is take a few days to get your head together. Do your homework on companies that come to you with promises. They will say anything to get the business. I have a handicapped mother and surprise so did the contractor. To this day I wonder if he really had a ill mother or that was just the icing on the cake. Get a few estimates before make your choice. You have to stay on top or have someone who can manage them. GET A DETAIL ITEMIZED CONTRACT !!!!! They like to just have a chuck of money that seems to float around. I have asked for this several times and still have not gotten anything So I ended up paying $15,000 out of my own pocket to get the house in order and able to move in. I was lucky to find a great company that came in and fixed all the crappy work that was done. You might not be so lucky. So if United comes to your door tell them no thank you ... I wouldn't let them build a dog house ...
Description of Work: On 4/15/2011 my house caught on fire. No one was injured but the house took on lot a of water and fire damage. DON"T use anyone restoration company that contacts you without doing research. The business of restoration is just like the funeral business. They come around when you have just experienced a devastating experience and tell you everything is going to be okay ... they will take care of everything. Well that ends shortly after a month or two and then the crap starts. The idea is that tell the insurance company 45K but they only want to spend 20K. DON'T GIVE THEM A DIME UNTIL EVERYTHING IS DONE. They tell you to send them the checks and they will take care of it ... that is about the only thing I did right... I had to have my entire kitchen cabinets taken down and rehung because they didn't level them off and my appliances would not fit. The new pipes that they installed were not hooked into the main water line so I didn't have water. They attempted to pressure me into using their cabinets for my kitchen. When I went to Lowes instead they complained to them they I was spending "too much money" the strange thing is that never give you an amount. The contractor actually went to Lowes without my permission and changed my cabinets not once but twice without contacting me. They left me hanging for three weeks without returning my call about my counter top. I finally had to go and order and pay for it myself and have Loews install them. They told me I had $7.00 per sq foot for flooring. When I decided to go to a discount place I only spent $1.99. All the sudden I was told that the $7.00 included labor which again just came out of nowhere. My walls have nalils coming through them. They all the sudden took their lock box off the door and were done without notice. When I contacted State Farm they informed me everything that United had told them. All lies to make State Farm believe that I was holding up the process. Thank God I found a great company that stepped in and straightened out the house so we could move in.
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$45,000
Amy S.
05/2011
roofing
+ -1 moreThe house needed a new roof due to hail damage. Several neighbors had gotten their roofs replaced for the same reason the prior summer. After talking to the neighbors, I was expecting a 2 day job. Because it was hail damage, my insurance company paid for the new roof. I went with United because they were "preferred" by my insurance company. The roof looks good and hopefully it will stand the test of time. I was a bit put off by the lack of professionalism of some (not all) of the crew. Also, the 2 day job took 4 days. What bothered me the most was the fact that they left very sharp nails and tacks ALL OVER my driveway (I had just had new tires installed on my car) and ALL OVER my backyard (where my dogs run!). Also, they put down 4 giant pieces of plywood in my driveway so the garbage dumpster they parked there wouldn't crack my cement. That was very nice. However, when the work was completed, they left the 4 giant pieces of plywood in my driveway. I had to call some relatives over to help me move them.
Description of Work: Old roof was torn off and a new one put on.
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$7,600
JOHN O.
08/2008
roofing
+ -1 moreThey did a good job. They were very prompt in getting the work done. There was no delays. The workman ship was very good as well.
Description of Work: They came to my home and put a new roof on my patio because there was water damage.
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Yes, I recommend this pro
09/2006
EVERYONE I DEALT WITH WAS HONEST AND KNOWLEDGEABLE SO I WOULD HIGHLY RECOMMEND THEIR WORK. THE QUALITY OF THEIR WORK IS PRETTY GOOD, AND I AM A HARD PERSON TO MAKE HAPPY.
Description of Work: THEY GUTTED THE BASEMENT AND REPAIRED IT BECAUSE IT HAD A LOT OF WATER DAMAGE.
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Yes, I recommend this pro
$14,000
Contact information
500 E RIDGE RD, Griffith, IN 46319
www.usdki.comService hours
Monday:
8:00 AM - 5:00 PMTuesday:
8:00 AM - 5:00 PMWednesday:
8:00 AM - 5:00 PMThursday:
8:00 AM - 5:00 PMFriday:
8:00 AM - 5:00 PMLicensing
Bonded
Insured
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Roofing,
Finished Carpentry and Woodworking,
General Remodeling,
Windows,
Water & Smoke Damage,
Flooring Sales and Installation
FAQ
UNITED SERVICES, DKI is currently rated 2.8 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
UNITED SERVICES, DKI accepts the following forms of payment: Check
Yes, UNITED SERVICES, DKI offers free project estimates.
No, UNITED SERVICES, DKI does not offer eco-friendly accreditations.
No, UNITED SERVICES, DKI does not offer a senior discount.
Yes, UNITED SERVICES, DKI offers emergency services.
No, UNITED SERVICES, DKI does not offer warranties.
UNITED SERVICES, DKI offers the following services: INSURANCE RESTORATION CONTRACTOR; SPECIALIZING IN FIRE, WATER, & WEATHER DAMAGE RESTORATION. WORK WITH ALL INSURANCE COMPANIES, COMMERICAL & RESIDENTIAL, ROOFING, RESTORATION, REPAIRS & REMODELING, ADDITIONS, FLOORING, CABINETS, WINDOWS.
NEW CONSTRUCTION.
Contact information
500 E RIDGE RD, Griffith, IN 46319
www.usdki.comService hours
Monday:
8:00 AM - 5:00 PMTuesday:
8:00 AM - 5:00 PMWednesday:
8:00 AM - 5:00 PMThursday:
8:00 AM - 5:00 PMFriday:
8:00 AM - 5:00 PM