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I took my dog for a teeth cleaning and they also did a cancer screening. They did a good job!

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When I picked him up Monday, October 27th, I immediately noticed how skinny he looked.  He was so skinny that his hip bones were projecting out along with his rib cage.   Because he was peeing and excited, I had to just grab him and go.   
When I returned home, he ate 2 cups of dog food and probably would have ate way more if I wasn't worried about him vomitting.  When he was eating, I noticed a large bump on his legs.  He wasn't chewing it or licking it, so it did not appear to be a hot spot.  So, I called his vet at Bainsfield Pet Hospital immediately to get him looked at.  
Our dog's vet could not believe that the dog was boarded at a vets office.  They found a brown patch on his mouth that I didn't see, probably because he was so busy looking for something to eat.   The vet then squeezed the bump on his front leg and blood and puss came squirting out.  They took him to shave his leg and his mouth, and took samples to verify that it was RING WORM!  The mouth looked like a Ring Worm patch, but we won't know for 14 days because it takes that long to run the test.  It cost me over $130 to get him checked out and his medication to fix the 2 areas on him.  As for his weight, he did grow but the vet stated that they should have called me once he started looking boney and recommended that they increase his food portions, especially since he is a growing puppy.  The vet confirmed that he was way too skinny, and that I would need to increase his food until he gets back to normal. 
The other problem we discovered was his other front leg was not pointing in the same direction as the one that had the infection.  I noticed that his paw was tilted in too much, and that was not how he walked prior to boarding him with Olive Branch.  Our vet was not wanting to do anything about his paw yet, until we get his other problems fixed and see if it goes back to the way it should.
I'm a 41 yr old engineer and business owner, that also started off working at a Boarding Kennel and later a veterinarian's office during high school and college. Prior to working at a Boarding kennel and vets office, I raised english pointers in which I had to clean kennels daily and feed correctly.    Had I allowed any of those dogs to get that thin, without notifying their owner prior to pickup, I would have been fired.  In those 6 yrs working in the boarding industry, I've never had one animal leave the facility that skinny or with Worms.  We had to scrub down the cages and walls with an animal friendly cleaning solution at least 2 to 3 times a day.  I would also let the dogs out for playing around in the office area several times during their stay so I would be able to identify any problems and ensure they were getting the same attention that they would get at home.  When I worked at the vets office, the doctor would go to each animal and get them out every morning to make sure they were doing ok.  Obviously, this doctor is not checking their animals on a regular basis, or ensuring their personnel are caring for the animals properly.  Olive Branch should be firing whoever is responsible for the care of the animals being boarded, and install cameras to confirm that the person who is in charge of caring for those animals is coming in on the weekends and cleaning the cages properly.  If you do not use a bristle brush on those cages on a daily basis, then you are not cleaning them.   Obviously, the person in charge of the animals is not doing their job.
 I have pictures and a veterinary bill from the same day that we picked him up, which proves everything that I've stated.   
Our dog is also an office dog, and we take him to our office every day. When I came back from taking him to our vet, our employees could not believe their eyes.  Some of them wanted us to file complaints with local authorirites, because if our dog came back looking like that while he was in our care, they would have called the local animal control shelter on us.  That is how bad our puppy looked.   My only hope is that they take this information and actually resolve this problem, and prevent this from happening again in the future.  No dog owner should come back to pick up their dog in that type of condition, without even so much as a phone call to ask if they can treat his leg and mouth or even ask if they can feed him more food.

unknown

Excellent service. Would use again.

This was a follow up from previously scheduled dental which could not be performed due to abnormal labs.  Excellent care was provided both times and the doctor called to give very thorough updates throughout.

The veterinarian was very thorough in providing a complete description, along with a photo, of the work that was done. I would definitely trust my pet's care to her again.

Very professional, friendly and knowledgeable.  From the first contact, through the procedure, pick up and follow up were all first class.  Nothing but praise for this provider and staff.

The location was convenient and they seem to be reasonable. The veterinarian there was knowledgeable and the staffs were also good.

No issues

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Couldn't be happier. They took wonderful care of our rabbit and the vet even personally called a few days later to check up on things. So glad to have found such a wonderful vet and at such reasonable prices!

All work was on time very friendly service, my dog was well cared for.

They found out my dog had a heart murmer, which no other vet has told me before, so they were unable to put him to sleep for the procedure so I was appreciative with their honesty. They were very nice, called us within one hour after dropping him off and I would use them again.

Everything was great, wonderful company to do business with. Bought the coupon for the dental cleaning(which was half the cost of my vet) and was contacted next day. Scheduled the appointment and took my dog in. I expected some hard upwelling or to be told more cost was associated. None of that happened, I did pay a little extra for a preventative treatment. Everyone was great to deal with and my dogs teeth look amazing. Definably a  great deal with a great company.

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During the exam, she ended up finding piece of a tooth that needed be removed. She was unable to do the cleaning. Once she explained that she couldn't do the service, I was provided antibiotics to eliminate the chance of an infection. The experience went very well. She's very nice, compassionate and very thorough.

It was an Angie's List Big Deal that I purchased. It was good. They were not excellent but they were very good. I paid what the Big Deal was. I liked the price and it was easy to make an appointment. The services were exactly as listed. They did a very good job of cleaning my little dog's teeth so I was very pleased.

They cleaned my dog's teeth beautifully. There was a before/after picture and the difference was amazing. In adition, they caught her up on all of her shots while she was there. I love one-stop shopping.

We were very happy with the deal.  The staff was friendly and the veterinarian informed us well about the cleaning and about how my dog would be afterwards coming out of the anesthesia.  I would be happy to use them again.

Some teeth had to be removed, which was included in the price.  It all went very well and both dogs were fine after the procedures.  In addition, they trimmed the dogs nails and trimmed hair out of the ears of one of the dogs and checked them over. They called and updated me after the procedure and let me know when I could pick them up.