Home Pro Windows Siding & Doors, LLC

Home Pro did a great job of replacing my roof. Alex did an excellent job of scoping and explaining the work to be done. The crew did a great job with the replacement. They cleaned the area thoroughly after they were finished. The crew seemed to enjoy their work as well as taking pride in what they do. The siding crew recently completed my siding and soffit repairs. The crew arrived and after showing them the repairs to be done they cheerfully unloaded their tools and began to make the repairs. In a couple of hours they had completed the repairs, packed their equipment up and left, leaving no trace behind. Thanks, Alex, Jason and everyone else involved with my projects.

Such a quality product. Very informative Sales men. Thank you

We had the pleasure of working with Jordan throughout our roofing project, and we couldn’t be more impressed. He was extremely knowledgeable, answered all of our questions, and really took the time to guide us through the entire process. Jordan even came out a couple of times to meet with us in person, which we truly appreciated. He was professional, patient, and genuinely great to work with. We’re confident that the quality and care Jordan showed will be reflected in the final results on our roof. Highly recommend working with him!

We had Mike Fox out today to get a quote on our home. He was great to work with, and we are so excited to get started on our home project! Great to work with, very kind and very knowledgeable!

Michael Fox was out to our home to provide a quote, and gave us a great quote and deal on our windows and siding. I’m grateful for his attention and care of us!

Kane's expertise in roofing made choosing the right product easy. He's professional, thorough, and his follow-up service was exceptional. His friendly approach and dedication to customer satisfaction are commendable. Highly recommend for anyone needing roofing solutions.

We were seeking an estimate for new siding. We scheduled an appointment to get an estimate which turned into a 3 hour explanation on how great and full of integrity the company is. We agreed on a price (only good for that evening) with financing of 2 years no payment, no interest plan. This turned out to be false and I received a bill right after work was complete. The company was able to negotiate a 18 month no payment, no interest after the fact which helped, but still put us in a bind. When they finally came out to do the work, they ran out of the siding we ordered saying they used some of ours to complete another job. Unfortunately for us, we had family and friends over for holiday weekend with half finished siding on the house. We had property damaged by the workers which the company said they would pay for, but never did. Finally able to contact the salesman that suckered us in this deal said he would send a gift card to cover damages, but that didnt happen either. AVOI

The Home Pro team did fantastic work. The roof needed to be replaced. Once the project was underway, there were constant updates and excellent communication from the group. After all was said and done, my yard was clean as if they weren't ever there.

They did an excellent job, both on the roof and the clean-up. I am very happy with the way the roof looks!

Rescheduled 4 different times, 2 for getting an estimate and 2 for starting the roof. The roof does look good once it is finished. The sales assistant said they would put tarps around the house for better and easier cleanup. This never happened. Now I am left picking up loads of nails in my yard, praying I wont get one on my foot. All in all, the roof got done and appeared to be good quality, but I was not impressed whatsoever.

Not started yet

Communication with Home Pro, once you agree to use their service, is a hassle, to say the least. They are not very responsive and they take a long time if they ever do decide to respond. They installed a few skylights and never trimmed them, so you can see into the roof. They had agreed to come back to trim, and did once, but did not do the job and never responded to me reaching out.

Chimney flashing repair unacceptable. Roofing & eves replacement great.

This in my opinion is an exceptional company! Right from the start we met with an exceptional sales representative for giving a quote who is very knowledgeable and gave us an amazing price. Friendly courteous and very professional. stepping to the next step of scheduling to have the work done was simply a breeze with this company and was totally effortless. Again very friendly and professional. The crew that was sent, absolutely amazing! They took care of our 23 square of shingles with a full tear off and replacement in one day. It was an absolute pleasure watching them work. They were also friendly and courteous and try to be as non-intrusive as possible. I would recommend this company to anyone and everyone for all of your repair and remodeling needs.

The guys replaced an old, ant infested, rotting bay window overlooking patio, with sliding glass patio doors. Couldn't be happier! Thanks guys!

We decided to use Home Pro to replace the roof of our Schoolhouse in Spencerville, IN. This old building still had its original slate roof since 1898. It was a huge undertaking as the leaks were starting to do damage to the inside second floor areas. We were so happy with the products this company offers, the professionalism of the crews, the competitive prices and the clean up afterwards. We did have a lot of rain this summer that put our project back a bit further than we were hoping. There's just one section that didn't get shingles, but apparently, it's not supposed to because its a "California draft" metal section. Weird. But now its DONE and BEAUTIFUL! It is under a great warranty and we are very happy! Thanks Guys!

Asked to have one window replaced, but entertained the option of financing to have all my windows replaced. Denied due to high student loan debt. Salesperson tried to have me go through a high interest lender and put a lien on my car. I told him no, I just want the one window replaced so that I could pay cash. I was told he needdd to speak with his manager to reschedule another appointment to come out and remeasure the window for a second time. Never heard from him again. Never trust a salesperson who pulls up in brand new sportscar! Very unprofessional

Customer service was lacking at first but onceDustin got involved everything went great. Dustin was great. Very happy with the job. They did roofing and siding on my shed.

Did a great job on the roof and clean up afterwards. Were slow about coming back to do the facia. Roof and facia work all look grate now. Pleased with how it came out.

Roofing is outsourced which we did not know. Still have gap under soffit. Did not do cleanup as discussed during sales call. Workers did not stay on job until project was done as promised. Asked for credit no discussion. They called daily until we paid final bill. Extremely disappointed overall based on money we spent.

Too many problems to list. It started with an untrue statement that Home Pro is the only certified GAF contractor in the area. That is absolutely false! Go to https://www.gaf.com/en-us/roofing-contractors/residential to pick a wonderful, authorized contractor. Home Pro does not make the list because they are not Presidents Club or Master Elite. Phil and his team refused to fix the problems, did not obtain the correct permits (I can document this through the Allen County Building Department), and would not fix the issues they caused. I have substantial amounts of money to spend to fix their mistakes. When I asked for an adjustment to the final bill, I was told that if I did not pay in full they would **slap a lien on the house and suck the equity out of it**. Please, USE ANYBODY ELSE!

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The building of our deck was completed quickly . No short cuts. Friendly staff , quality work.

We Recently purchased windows from Home Pro. The windows are durable and look great. Installers came in and got all the windows finished up in one day, they made sure to clean everything up inside and out. Such a great company to work with. Looking forward to working with them on all our future home improvements

Wonderful company to work with at a great price. The installers worked quickly and did an awesome job cleaning up. I couldn't be happier with the look and debility of our new roof. I highly recommend home pro for you next home improvement needs.