CLASSIC CLEANERS

4.2(
16
)

Dry Cleaning, Oriental Rug Cleaning, Alterations/Sewing/Decorating,

... +3 more

About us

FREE HOME DELIVERY. 12 LOCATIONS, MEMBER OF WED RESTORE ASSOCIATION ON WEDDING GOWNS, PRODUCTION MANAGERS ARE CERTIFIED, STATE OF THE ART EQUIPMENT & TECHNICIANS.

Business highlights

40 years of trusted experience

Services we offer

FULL SERVICE CLEANER. DRY CLEANING, SHIRT LAUNDRY, BEDSPREAD CLEANING, DRAPERY CLEANING, WEDDING GOWN PRESERVATION/RESTORATION, TABLE LINENS, LEATHER CLEANING, ALTERATIONS, REPAIRS, FLUFF & FOLD, DOWN PILLOW SANITATION, FREE HOME DELIVERY, RAG RUGS.

Services we don't offer

SHOE CLEANING OR REPAIR, BACKED RUGS OR UPHOLSTERED FURNITURE.

Accepted payment methods

Check
MasterCard
Visa

Reviews

4.216 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
63%
4
13%
3
13%
2
6%
1
6%
Rating CategoryRating out of 5
quality
4.1
value
4.3
professionalism
4.8
responsiveness
4.5
punctuality
4.4
Write a review
Showing 1-16 of 16 reviews
Joshua E.
08/2015
1.0
dry cleaning
  + -1 more
The best part was the ease of access. The worst part was improperly pressed service. It was significantly interferring on its ability to be used. The price was fair.
Description of Work: I used Classic Cleaners to clean military dress uniforms.
Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
$35
Paul B.
09/2014
5.0
dry cleaning
  + -1 more
We were unsatisfied with Morelli's price and poor pressing, so we moved to Classic Cleaners and are now happy!
Description of Work: Men's dress shirts and pants.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$37
Response from CLASSIC CLEANERS
We are so happy that YOU are happy! Thank you for your business! If we can help further please don't hesitate to call direct: 317-845-0361
Julie G.
02/2014
5.0
dry cleaning
  + -1 more
Did a good job.
Description of Work: Restored wedding dress.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0
Yes, I recommend this pro
$400
Lance P.
05/2013
2.0
dry cleaning
  + -1 more
Was frustrated by the lack of communication regarding pick up of the slacks. At no point was I called to say the slacks wouldn't be ready on the promised date which resulted in 2 additional trips that I didn't need to make. The manager apologized, but after repeated attempts only to have the problem not corrected was very disappointing.
Description of Work: Took men's dress slacks to be cleaned and pressed. When picked up first time noticed that there was a double crease and pointed this out to the manager. Was told they would fix the problem and the pants would be ready to pick up in 3 days. Returned in 3 days only to learn that the pants were still not ready. Was told to return the following day and once again the slacks were not ready. On the third attempt to pick up the slacks they were there, but the crease was still not fixed. At this point I made the decision to take them to another cleaners.
Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0
$20
Response from CLASSIC CLEANERS
Thank you for your feedback. We are disappointed to hear about your experience and the inconvenience of having to make multiple trips. We have taken the time to talk to all parties involved and consult the notes on the ticketed item as well as the notes in our customer database. Our notes state that in late February [member name removed] dropped off a few items for cleaning as a first time customer. She pointed out a pair of slacks and stated another cleaner had put double creases in the slacks. She asked if we could remove the creases. The pants were sent to our plant and flagged with a note asking to remove the creases. It appears this was our opportunity to earn your business by rectifying the other cleaner's mistake. The pants came back to the store and our store manager noticed that the double creases the other cleaner created were still in the pants and had not been removed by our team. Our store manager sent them back to the plant for a "re-do" and attempted to contact [member name removed]but was unable to leave a voice mail. Our store manager acknowledges that she should have continued to try to reach [member name removed] because it resulted in [member name removed] having to find out the pants were not ready when she returned to the store. The second time the pants came back from our plant, the double creases were still in the pants and by some error, there was an additional crease along the side of one of the pant legs. Our store manager was extremely apologetic and offered to send them back once again but by this point [member name removed] was too frustrated to give us another chance. She had a bag of clothing with her and indicated she was taking them elsewhere and would not be using us again. We understand the overall frustration [member name removed] had with the previous cleaner creating the creases, our inability to remove them and finally, our lack of communication. We tried twice to remove the creases and we should have done a better job at communicating that with [member name removed] Our store manager felt so bad that she called [member name removed] again, the next day, to ask that we be given another opportunity to earn her business. We understand this initial experience shed a negative light as a first time customer but we believe we cleaned and pressed the other items [member name removed]brought us well. There were no complaints to our store manager regarding the quality of our work on those items.
SALLY & RON H.
06/2012
5.0
dry cleaning
  + -1 more
They do a good job and are always polite.
Description of Work: They do dry cleaning.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
STEPHANIE D.
07/2008
4.0
dry cleaning
  + -1 more
The experience has been okay. It seems like once a year I have an issue, like they lose something or they ruin something. Something happens. Other than that one time a year the billing is good and the service is good, they pick up and return when they say they are going to.
Description of Work: I pay weekly for their services. They pick up laundry and dry cleaning.
Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
GARY & DAWN V.
10/2006
5.0
dry cleaning
  + -1 more
My husband has used every dry cleaner in town and these are the only people that get it right for him. They don't put too many shirts together so that they stay pressed and they replace the buttons that fall off.
Description of Work: They do all of our dry cleaning.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
RYAN & KIM C.
10/2006
5.0
dry cleaning
  + -1 more
Work was done quickly. No problems. Our first time with this location, and they sent us a thank you card and coupons for future orders. A very nice touch.
Description of Work: Dry cleaned slacks, button down shirts.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
$40
LISA & JEREMY S.
10/2005
5.0
dry cleaning
  + -1 more
DUE TO A NEW WASHING MACHINE WHERE ''COLD'' IS NOT COLD AND HEATS WATER TO 77 DEGREES (WHIRLPOOL DUET), WASHER DUMPS COLD THEN SCALDING HOT WATER ONTO CLOTHES TO REACH THE ''IDEAL'' TEMPERATURE. NOT REALIZING THAT THE ''DELICATE'' SETTING WOULD DO THIS, I SHRUNK THE TOP LAYER (CREPE/SILK) OF A SILK SKIRT AND THEN IT WAS SEVERAL INCHES SHORTER THAN THE BOTTOM LAYER. I TOOK THIS INTO THE CLEANERS AND THEY MIRACULOUSLY WERE ABLE TO STEAM THE UPPER LAYER BACK TO ITS ORIGINAL LENGTH AND ONLY CHARGED ME THE REGULAR CLEANING FEE. THEY ALWAYS DO A NICE JOB ON MY HUSBANDS SHIRTS.
Description of Work: DRY CLEANING FOR SILK SKIRT WHICH SHRUNK IN THE WASH. LAUNDER/STARCH/PRESS WORK SHIRTS.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7
DIANA F.
10/2005
5.0
dry cleaning
  + -1 more
I LOVE THE DRIVE UP WINDOW AT THIS LOCATION! MY SON IS ONLY TWO YEARS OLD AND I HATE TO TAKE HIM OUT OF HIS CAR SEAT JUST TO BRING IN SOME DRY CLEANING. NOW, I DON'T HAVE TO! I'M ALWAYS GREETED WITH A SMILE AND LEAVE WITH CLEAN CLOTHES.
Description of Work: DRY CLEANING OF SHIRTS AND SUITS.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$38
BRUCE & BRINDA P.
09/2005
3.0
dry cleaning
  + -1 more
THEY HAD ORIGINALLY RUINED A DRESS OF MINE THAT HAD A GREAT DEAL OF SENTIMENTAL VALUE TO ME. I HAD ORIGINALLY GIVEN THEM ALL F’S! I WAS DEVESTAED BY THIS EXPERIENCE. AFTER DEALING WITH HIM FOR AWHILE, HE ACTUALLY DID COME AROUND AND FELT BAD FOR WHAT HAD HAPPENED TO ME. I FOUND HIM TO BE VERY FRIENDLY AND KNOWLEDGABLE ON HIS CRAFT. I DO UNDERSTAND THAT THINGS CAN HAPPEN AND NO ONE IS ALWAYS PERFECT. HE GAVE ME BACK THE DRESS, DID NOT CHARGE ME FOR THE CLEANING AND REIMBURSED ME $90 FOR THE COST OF THE DRESS.
Description of Work: TOOK A LINEN HAND PAINTED DRESS IN TO BE CLEANED. I TOOK THIS DRESS IN ON JULY 18TH. THEY TOLD ME TO PICK IT UP ON THE 20TH OF JULY. I WASN'T ABLE TO PICK UP MY DRESS DUE TO A VACATION AND SICKNESS IN THE FAMILY. THEY SENT ME A NICE LETTER STATING THAT THEY APPRECIATED ME BEING THEIR CUSTOMER AND LOOKING FORWARD TO FUTURE BUSINESS FROM BRYAN BUTTRUM, THE MANAGER.
Rating CategoryRating out of 5
quality
1.0
value
5.0
professionalism
5.0
responsiveness
2.0
punctuality
1.0
$10
MARY LEA M.
05/2004
5.0
dry cleaning
  + -1 more
THEY PICK UP AND DELIVER, WHICH IS VERY CONVENIENT, AND THEY CONSISTENTLY DO GOOD WORK.
Description of Work: DRY CLEANING PICK UP & DELIVERY.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
KIM A.
03/2003
4.0
dry cleaning
  + -1 more
SAVED MONEY BY BRINGING ITEMS ON A SPECIAL DISCOUNT DAY.
Description of Work: DRY CLEANED DRESS, PANTS, JACKET AND LAUNDERED 2 SHIRTS.
Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$23
MARK & BECKY S.
03/2002
3.0
dry cleaning
  + -1 more
SEVERAL ITEMS WERE DAMAGED WITH BURNS, DISCOLORATION, AND RUINED BUTTONS.
Description of Work: USED THEM FOR A YEAR
Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
5.0
punctuality
5.0
JULIE S.
09/2001
5.0
dry cleaning
  + -1 more
GREAT SERVICE AND GREAT WORK. SO CONVENIENT!
Description of Work: PICK UP/DELIVER DRY CLEANING.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
PATTI S.
02/2001
5.0
dry cleaning
  + -1 more
THEY ARE ENVIRONMENT FRIENDLY - NO CLEANING FLUID SMELL AND THEY DONT THROW AWAY A LOT OF WASTE .
Description of Work: CLEANED TWO SUITS.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$20

    Contact information

    9538 126TH ST, Fishers, IN 46038

    www.classiccleaners.net

    Service hours

    Saturday:
    8:30 AM - 4:30 AM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    Service Categories

    Dry Cleaning,
    Oriental Rug Cleaning,
    Alterations/Sewing/Decorating,
    Delivery Service,
    Shoe Repair,
    Drapery Cleaning

    FAQ

    CLASSIC CLEANERS is currently rated 4.2 overall out of 5.

    Saturday: 8:30 AM - 4:30 AM

    CLASSIC CLEANERS accepts the following forms of payment: Check,MasterCard,Visa
    No, CLASSIC CLEANERS does not offer free project estimates.
    No, CLASSIC CLEANERS does not offer eco-friendly accreditations.
    No, CLASSIC CLEANERS does not offer a senior discount.
    No, CLASSIC CLEANERS does not offer emergency services.
    No, CLASSIC CLEANERS does not offer warranties.
    CLASSIC CLEANERS offers the following services: FULL SERVICE CLEANER. DRY CLEANING, SHIRT LAUNDRY, BEDSPREAD CLEANING, DRAPERY CLEANING, WEDDING GOWN PRESERVATION/RESTORATION, TABLE LINENS, LEATHER CLEANING, ALTERATIONS, REPAIRS, FLUFF & FOLD, DOWN PILLOW SANITATION, FREE HOME DELIVERY, RAG RUGS.
    SHOE CLEANING OR REPAIR, BACKED RUGS OR UPHOLSTERED FURNITURE.

    Contact information

    9538 126TH ST, Fishers, IN 46038

    www.classiccleaners.net

    Service hours

    Saturday:
    8:30 AM - 4:30 AM