101 employees. No subs. Cost determined by the job. No travel charges. $25 off the purchase or rental of a softener or reverse osmosis system (limit one per customer) for all members. No extra charge of 24 hour service. Since 1959, Aqua Systems has been providing high quality water treatment products. Our broad range of experience allows us to support and tailor various commercial and industrial water treatment applications to fit customer specific needs. Aqua Systems maintains a total commitment to the water quality treatment industry featuring quality products and a staff of experienced professionals.
Business highlights
66 years of trusted experience
Emergency Services Offered
Services we offer
Water softeners & heaters. Drinking water systems. Reverse osmosis systems. Bottled water. Water-coolers, purification systems, conditioners, filtration & treatment.
I thought the were great. The first time they fixed everything. It stopped working within 2 weeks and they came back out and repaired it free of charge. It's working great. They were very professional and great.
Description of Work: Aqua Systems replaced the motor in our water softener that was not cycling.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Nancy B.
08/2010
5.0
water softeners
+ -1 more
Everything turned out excellent. They gave it to us for a really reasonable price. I have been very satisfied with the product.
Description of Work: We were renting a water softener system from them and decided to purchase it.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
WENDY C.
08/2010
5.0
water softeners
+ -1 more
Great ..the installer was very professional and helpful, did the installation according to code, no cutting corners. He was dealing with existing plumbing because we were just replacing a worn out water softener, so was done very quickly and efficiently. They hauled away old unit which was extremely helpful to us.Explained the function and things we needed to know to operate easily. This is a very quiet unit . Had the option of 1 year same as cash/ fin. which was helpful to us.
Description of Work: We had a Smart Choice Gen. II Aqua Systems-Water Conditioner(softener) installed with a 15x17 Brine Tank ,included first 160.# of Dura-cube salt .Great feature.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,283
CAROLYN R.
08/2010
5.0
water softeners
+ -1 more
It went very well. The technician arrived at the beginning of his scheduled time window and went about performing his job expeditiously. He removed the old equipment from the premises and gave me the procedures to follow regarding the new equipment.
Description of Work: Replaced soft water system and reverse osmosis system
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,603
JOHN B.
08/2010
5.0
water softeners
+ -1 more
I liked the quality and efficiency, they did a really good job. I thought their price was the best.
Description of Work: Aqua Systems installed a water softener.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,100
Chico J.
08/2010
5.0
water softeners
+ -1 more
Called the office and spoke with salesman . Made appointment and serviceman installed system.
Description of Work: Installed water softener and reverse osmosis water purifier system.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$1,200
Jeff B.
08/2010
5.0
water softeners
+ -1 more
I'm probably one of the few who still rent, rather than purchase, a softener. One day a couple of years ago, the old softener had issues. Instead of trying to repair it they installed a newer, more salt-efficient model, in its place. I've been very happy with the quality, effectiveness, and reduced salt use, and it didn't cost a penny more in rent (about $20/mo). Haven't had any problems to date with the new model. I was given the option to purchase this shortly after installation, but I turned that down. (If I can, I may look into purchasing it down the road.)
Description of Work: Replaced older rental with new one.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
CRAIG AND HSIU YING R.
08/2010
5.0
water softeners
+ -1 more
I thought I would end up needing to have them come out and service my system. In the end, they were able to trouble-shoot and assist me over the phone, saving me the money on a service call. They are helpful, courteous, friendly and are not trying to make a quick buck, but really do their best to service their customers. I haven't had any negative experiences with Aqua Systems in the 6 years we've done business. They are consistent and we will continue to use them.
Description of Work: I called Aqua Systems to discuss my reverse osmosis system. It was loosing pressure.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
MARY & TIM R.
08/2010
5.0
water softeners
+ -1 more
It went perfectly. It's effortless. They come when they say they will. They leave extra bags and away they go.
Description of Work: Salt delivery
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$60
Kendra L.
08/2010
5.0
water softeners
+ -1 more
Called Aqua systems for a water softner. They provided a recommendation as to what I needed. I was concerned if I still had the appropriate hookups (it appeared the house may have had a water softerner at one time but there was not one there when I bought the house and had done significant remodeling and re-routing of the plumbing since.) They came out to assess the situation and be sure all the plumbing was set for installation. We then scheduled an installation appointment. The installation went smoothly with little fuss or mess. They were on time. Water softner has worked great since. They will deliver salt if needed. Very pleased with service.
Description of Work: installation of a water softner
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
MARCIO C.
08/2010
5.0
water softeners
+ -1 more
From sales to the installation, we were very impressed with Acqua. Sales people were knowledgeable and helpful and the inatallers did a great job. Their product comes with a 10 year warrantee on parts and labor, which is important to us. Would use them again.
Description of Work: Replaced older water softener with new unit
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,100
Janel B.
08/2010
4.0
water softeners
+ -1 more
Nothing in particular stood out, but they did a good job.
Description of Work: I purchased from them and had them install a water softener.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$1,200
Kim L.
07/2010
5.0
water softeners
+ -1 more
It was great. Their service was good and they were in and out quickly. They were very efficient and they were very professional. They made an appointment and they were on time. They hooked it up, and showed me how to use it and we're done. I compared their price to some other providers and they seemed very reasonable.
Description of Work: I had Aqua Systems put in a water softener system.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
Ronald M.
07/2010
4.0
water softeners
+ -1 more
Everything went well. They came in and did what they said they were going to do, and I have had no issues since.
Description of Work: They put in a water softener component.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Vincent E.
07/2010
5.0
water softeners
+ -1 more
Everything went great. The technicians were great. They walked me all through it and showed me how to use everything. They took the time to answer any questions. I'm very happy with them.
Description of Work: They installed in a new water softner.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,400
RONALD R.
06/2010
4.0
water softeners
+ -1 more
Their price was comparable to the other company. They were punctual. One thing that stands out is they sent a rather young installer that just did water softeners. I asked him to connect our refrigerator ice and water dispensing unit to the reverse osmosis unit. It was another $300.00 for the reverse osmosis unit. They told me in the original agreement that they were going to connect the unit. He didn't want to do that because he was in a hurry to get his job done. I had to police him the whole time. The firm is fairly reliable. They charge too much for their salt, but the service man who delivers the salt is extremely reliable and extremely careful and he is trustworthy. I like him. I did not like the installer, but that was a number of years ago. They are kind of expensive, but they are much better than the other company as far as service, reliability, and trustworthiness.
Description of Work: Aqua Systems installed the water softener system and the pure water reverse osmosis system three years ago. They delivered my salt recently.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$700
Rodney Q.
06/2010
5.0
water softeners
+ -1 more
They charged me $1700 for the water softener. They installed it for me. It went well. There was one difficulty with the followup. They failed to send adequate staff to move the old softener. It sat in my basement for a couple of weeks. Other than that, I was very pleased. Their price was competitive. I will use this company in the future.
Description of Work: I used Aqua Systems, three weeks ago. I bought a new water softener from them.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$1,700
Cynthia K H.
06/2010
5.0
water softeners
+ -1 more
We were very pleased with them. They were very punctual and cut right to the chase and did not try to over sell us on anything. We went with them first of all because they are just down the street from us and I also received a lot of good reviews from the list on that particular location. We paid with tax a little over $1500 and choose the one with 7 year and with the water purification system under the sink.
Description of Work: We purchased a water softener from Aqua Systems in May and had it delivered to us.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,500
JEFFREY H.
06/2010
5.0
water softeners
+ -1 more
They did well. I think they were competitive. The quality of work was very good. They were on time. Their professionalism was good.
Description of Work: Aqua Systems installed an iron and manganese filter. They did the water softener work five or six years ago.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
George O.
06/2010
5.0
water softeners
+ -1 more
We are trying to decide what kind of a system to buy from them. I was looking to have my system repaired because it wasn't working properly. It is an old system and they don't have the part any longer. They gave us a phone number to call to see what kind of system would be proper for our house. They were very polite and professional when they came out.
Description of Work: We got a quote from Aqua Systems for a new system. They came out for a service call and were not able to find the part to repair our old system.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Danette S.
06/2010
5.0
water softeners, water delivery
+ 0 more
I called ahead and made sure they could take care of the leak. They did with no charge. The gentleman who came was very timely and I could only fault him for not turning on the water line for the water softner. I was able to figure that out myself though.
Description of Work: Delivered water cooler and helped with leak in water softner they had installed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Carolyn Y.
06/2010
5.0
water softeners
+ -1 more
I walked in and got the information on it. I asked them if they had one and I purchased it. I have been pleased with it. I bought more than just a water softener. I bought a filtration system where the water goes through a charcoal thing and a special thing for drinking water too; charcoal filtering and drinking water too. It has worked well. I have an electric kettle in which I make quite a lot of tea. It had to be descaled. Ever since I have bought the water filters, I did not have to do that at all. It costed about $1000. My experience with them has been good. I had not priced anybody else. I had spoken to someone who had bought the system from them. They had done extensive research on the price. So I cannot comment on the price. I have been pleased with their quality. I have not had any need to find out about their responsiveness. I will use them in the future.
Description of Work: Aqua Systems is the place I bought a water softener in January.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
Yes, I recommend this pro
$1,000
Tony W.
02/2010
5.0
water softeners
+ -1 more
I had broken my ankle and was not able to carry anything. my wife told me the water softner was completely out of salt. We called aqua systems they came out to the house the next day. they just so happened to be in our area and carried 320#'s of salt pellets down to the basement and filled our softner up and carried off his emptied sacks. they were there to help us quickly and for a reasonable price.
Description of Work: salt pellets delivery for water softner
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$65
Deb S.
02/2010
5.0
water delivery
+ -1 more
Great experience. This is the 3rd home I've had them install a R/O system in and was just a good an experience as the first 2 times. They accomodated a tight schedule to get it installed, showed up when promised, and did a very professional installation job.
Description of Work: They installed a Reverse Osmosis water purification system in my kitchen.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$585
Judy S.
12/2009
5.0
water softeners
+ -1 more
They saved me a lot of money by telling me what I could do instead of doing the replacement themselves and charging me to come out. They were happy to help and very professional.
Description of Work: They sold me an "O" ring and explained what I needed to do to replace the filter and ring in my whole house water filter.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Water Filtration and Softening,
Plumbing,
Water Coolers,
Water Heaters,
Drain Cleaning,
Wells and Pumps
FAQ
Aqua Systems is currently rated 4.9 overall out of 5.
Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 6:00 PM
Wednesday: 8:00 AM - 6:00 PM
Thursday: 8:00 AM - 6:00 PM
Friday: 8:00 AM - 6:00 PM
Saturday: 8:00 AM - 2:00 PM
Aqua Systems accepts the following forms of payment: Check,Discover,Financing Available,MasterCard,Visa
Yes, Aqua Systems offers free project estimates.
No, Aqua Systems does not offer eco-friendly accreditations.
No, Aqua Systems does not offer a senior discount.
Yes, Aqua Systems offers emergency services.
Yes, Aqua Systems offers warranties.
Aqua Systems offers the following services: Water softeners & heaters. Drinking water systems. Reverse osmosis systems. Bottled water. Water-coolers, purification systems, conditioners, filtration & treatment.