Founded 1989 • With Angi since January 2015
Service Provider ResponseThank you so much for taking time to review our company. We certainly enjoyed working for you!
Service Provider Response[Member Name Removed], We are so glad to hear that you're enjoying your new roofing system! Thank you for your business and we can not wait to work with you on your next remodeling project!
Service Provider ResponseWe go to great lengths and have invested a great deal of capital to ensure that we never miss an appointment again. Maybe if we could of spoke with this individual they could of seen the other side of the story. As most people in this area remember, we had sustained winds of 70 mph for almost 4 hours and due to the subsequent damage we averaged a new phone call every 30 seconds in the following days after the storm, and as we hired additional help process the new calls it never allowed us time to train our new people. Of course we would of loved to have this persons business and am sorry that this happened. Our area was declared a disaster area and I thought we did very good to help as many people as we did.
Service Provider ResponseI am the General Operations manager for Jeff Home Improvements Inc. I was a Senior Project Manager and Customer Service Rep at the time we replaced this roofing system. I'll remain brief here as I only want to go on record to state that our company responded to every issue that was raised with these folks and we agreed to install a new roof or to refund the money paid down for the original installation. In 2012 when our production and office personnel were expanding to handle the additional thousands (and I do mean 'additional thousands') of calls that were pouring in, I still responded and took measures to do the right thing. I feel it was very unfair of our customer here to categorize and leave a written review without finishing the rest of the story. Though it took time, we corrected or refunded every single solitary instance that these folks were not satisfied. My final conversation with them was that they would be satisfied if we took the steps and did the things we did. It has been over 2 and one half years since and we've not experienced any more complaints of this nature on any metal roofing systems.
Service Provider ResponseThank you for taking the time to enter your review. Our business relies on satisfied customers such as you. Thanks again, we certainly appreciate your business.
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Jeff Home Improvements Inc. is currently rated 4.1 overall out of 5.
Jeff Home Improvements Inc. is open:
Monday: 7:30 AM - 7:30 PM
Tuesday: 7:30 AM - 7:30 PM
Wednesday: 7:30 AM - 7:30 PM
Thursday: 7:30 AM - 7:30 PM
Friday: 7:30 AM - 7:30 PM
Saturday: 8:00 AM - 5:00 PM
Jeff Home Improvements Inc. accepts the following forms of payment: Visa, MasterCard, Discover, Financing, Check
Yes, Jeff Home Improvements Inc. offers free project estimates.
Yes, Jeff Home Improvements Inc. offers eco-friendly accreditations.
Yes, Jeff Home Improvements Inc. offers a 3% senior discount.
Yes, Jeff Home Improvements Inc. offers emergency services.
Yes, Jeff Home Improvements Inc. offers warranties.
Jeff Home Improvements Inc. offers the following services: Jeff home Improvements provides services such as; -Roofing Syestems -Siding -Replacement Windows -Seamless Gutters -Gutter Guards -Overhang etc.