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Tonya's Touch Inc

Window Cleaning, House Cleaning, Floor Cleaning and Waxing,

About us

Tonya’s Touch is a family-owned cleaning services business with more than 20 years of history building great relationships with our customers and delivering amazing results you can smile about. Our greatest passions are cleanliness and happiness. Our mission is to bring you both! We strive at Tonya’s Touch to have a great quality service at a reasonable price. If you have a problem, we never leave it unsolved. This is why we have been voted the #1 cleaning service according to Bloomington’s Herald-Times. Family owned & operated. Cost is determined by the job. General cleaning is by the hr. $35/hr./person

Business highlights

36 years of trusted experience
Emergency Services Offered

Services we offer

House Cleaning, Gutter, Window & Floor

Services we don't offer

Carpet steam cleaning, Ask for details

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

$10

Emergency Services
Yes


Accepted payment methods

American Express
Check
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.674 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
74%
4
15%
3
3%
2
4%
1
4%


Rating CategoryRating out of 5
quality
4.6
value
4.6
professionalism
4.6
responsiveness
4.7
punctuality
4.8
Showing 51-74 of 74 reviews

Kevin D.
07/2015
5.0
house cleaning, window cleaning
  + 0 more
.
Description of Work: This nice couple did general cleaning of large bedroom, office, upstairs hall, 2 bathrooms, kitchen, family room, living room, and window sills. They also cleaned 5 large windows in the family room. Although it was expensive, it was very helpful to get caught up on this, and they did a good job.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$220

Response from Tonya's Touch Inc
Thanks for the great review. Hope to work for you again!

Rebekah F.
04/2015
4.0
window cleaning
  + -1 more
unknown
Description of Work: They did an average job that cost more than average. Tonya was responsive to my complaints, but the re-visit was not any better than the 1st time.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$125

Response from Tonya's Touch Inc
I really hate to leave an unhappy customer out there! I'm sorry that we didn't resolve your problem. Give me a call sometime and we can for sure reclean the windows and make them worth an A

Susan S.
01/2015
5.0
house cleaning, window cleaning
  + 0 more
unknown
Description of Work: General house cleaning. Stephen and Stephanie always do a superb job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Tonya's Touch Inc
Thanks for the great review. I will be sure to let Steve and Steph know you posted this about them. We will be waiting on your next call. Have a great week!

Thomas H.
01/2015
4.0
house cleaning, window cleaning
  + 0 more
unknown
Description of Work: Deep cleaning of my house in preparation of selling

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from Tonya's Touch Inc
Thanks for your review. We appreciate the work you gave us. Hope the move went well.

Michelle C.
01/2015
5.0
window cleaning
  + -1 more
unknown
Description of Work: Two person crew cleaned for two hours. I needed high areas and ceiling fans cleaned after remodeling work that had left a lot of drywall dust.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Tonya's Touch Inc
Thanks for the review. Please know in the future if your quality of work is not an A we will return and make it an A. Hope to hear from you again in the future. Have a great week.

Carl L.
12/2014
5.0
window cleaning
  + -1 more
unknown
Description of Work: After several home cleaning servicesa have found Tonya's Touch to be the best. Their charge is $100 (min.) for 2 hrs with 2 people. One is a lead person and oversees the in house work. Will call if delayed for app't. but rarely are late. Have found the service to be flexible, can change schedule if required and help with odd chores (move plants, etc.) while here. If routine cleaning complete will stay to do other cleaning up to the two hours. Billing is in advance and by the month.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Tonya's Touch Inc
Thanks for the wonderful review. It has been a blessing to serve you this past year. This was a wonderful Christmas present to our company. Looking forward to continuing service with you throughout the years to come. Have a Blessed Christmas and a Happy New Year!

Mary Beth M.
10/2014
5.0
window cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Response from Tonya's Touch Inc
Thanks! We appreciate you taking the time to write a review for our company and we hope you use us for all your cleaning needs in the future!

Bryan L.
09/2014
5.0
window cleaning
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Response from Tonya's Touch Inc
Thanks for the great review and for trusting us with your cleaning needs. We appreciate your business and hope to hear from you in the future. Have a great weekend!

Kim A.
09/2014
5.0
gutter cleaning, window cleaning
  + 0 more
unknown
Description of Work: cleaned gutters on two story house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Tonya's Touch Inc
Thanks so much for your great review. It's appreciated! Hope to hear from you in the future. Glad you were happy with the gutters.

Julia L.
08/2014
5.0
window cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Response from Tonya's Touch Inc
Thanks for taking the time to write us a wonderful review. We appreciate it more than you will ever know! It was great doing business with you and I hope you call us again!

Danny P.
08/2014
5.0
gutter cleaning, window cleaning
  + 0 more
unknown
Description of Work: Cleaned gutters on a multi story house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Tonya's Touch Inc
Thanks so much for your great review! We appreciate your business and hope you will remember us in the future.

Ellen S.
08/2014
5.0
window cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Response from Tonya's Touch Inc
Thank you so much [member name removed] for the review! I appreciate the business! Please feel free to call with anything else we can help you with.

Matt S.
08/2014
5.0
window cleaning
  + -1 more
They did a good job
Description of Work: Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Tonya's Touch Inc
Thanks so much for the amazing review. It was great being able to serve you and do business with you! Hope to hear from you again in the near future.

Lin L.
07/2014
5.0
house cleaning
  + -1 more
unknown
Description of Work: Cleaned bathrooms and kitchen. Did a good job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Response from Tonya's Touch Inc
Thanks so much for your review. Hope to serve you in the future with any cleaning needs you may have.

shirley B.
06/2014
4.0
window cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
1.0

Yes, I recommend this pro
$80

Response from Tonya's Touch Inc
Sorry we were so late to your home that day. We had a hold up at the house before you. We did a general house cleaning on that day for you and not your windows. We have cleaned for you on several occasions and we will be sure to be more timely next time. Thanks for the review we appreciate your feedback.

Victoria G.
06/2014
5.0
window cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Tonya's Touch Inc
Thanks for your review. Hope to hear from you again since you were basically happy with the cleaning it was a pleasure cleaning for you.

Tonya T.
06/2014
2.0
window cleaning
  + -1 more
unknown
Description of Work: always late even though the client stressed the need for punctuality. house was clean but stainless was a definite challenge as it was always left extremely smeared.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
1.0
responsiveness
2.0
punctuality
1.0

$120

Response from Tonya's Touch Inc
Sorry your experience with our company wasn't what you expected. Your appt. was a ways out of town and your crewleader had kids to get on the bus. She was the most detailed person that worked for me so she fit your cleaning criteria the best. She needed more time at your house than the basic 2 hour time slot and that didn't fit in your budget needs. Stainless Steel is for sure a challenge and we do the best we can with it. We hated to lose you as a customer but it is impossible to make everyone happy. Hope you can find another company that can do a better job for you. Thanks for your business the 3-4 times we cleaned for you.

Yasmin (Miina) H.
06/2014
5.0
window cleaning
  + -1 more
unknown
Description of Work: Tonya's Touch did my move-out cleaning - it was fantastic! They did such a good and thorough job. The place was sparkling!! The staff worked very hard and were very nice. Would definitely recommend this service to anyone looking for a cleaning service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$230

Response from Tonya's Touch Inc
Thanks for the lovely comment. We appreciate you choosing Tonya's Touch to serve your cleaning needs for this move. Hope everything went well for you. Hope you have a chance to use us again.

igor K.
05/2014
5.0
window cleaning
  + -1 more
unknown
Description of Work: Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Tonya's Touch Inc
Thanks so much for your report on our work and for trying our business out. We hope to be of assistance to you in the future. Have a nice summer!

Carol C.
03/2014
3.0
house cleaning
  + -1 more
.
Description of Work: Cleaned my house with efficiency but their vacuum cleaner wasn't very efficient. If I use this company again, I would ask them to use my vacuum cleaner. A hardworking team.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
3.0

Yes, I recommend this pro
$100

Response from Tonya's Touch Inc
Thanks for the review response [member name removed]. Sorry you weren't 100% happy. We do have a guarantee if you want to call my office we can come back and reclean the floors for you! Also I noticed the punctuality was off. It's hard to tell exactly how long the house before you is going to take as we can't leave a job undone. We should have called and made you aware if we were going to be late. I'm sorry if that didn't happen. Hope to get a better score with you next time. Have a great week as it looks like Spring is trying to come visit us!

Kelly B.
08/2013
4.0
house cleaning, window cleaning
  + 0 more
Left some things undone.
Description of Work: general cleaning

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro
$150

Response from Tonya's Touch Inc
[member name removed], Please call and let me know what was left undone and we will take care of it immediately as we never leave a customer unhappy. I do not however see the window job at this address can you let me know where the windows were cleaned? Thanks for your review we appreciate your business.

susan S.
02/2013
5.0
house cleaning, window cleaning
  + 0 more
very well
Description of Work: After calling for a quote, we were able to negotiate a different work plan (cleaning fewer windows), so that the charges would fit my budget. The appointment was set for the following week at a time that was convenient for me. The work team showed up promptly, explained what they were doing, were kind to my crazy dogs, and worked hard. The work was well done and this customer is more than satisfied.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Tonya's Touch Inc
It was nice to work with you! Thanks for the business we appreciate it and hope to hear from you again in the future.

Bill M.
06/2012
5.0
house cleaning
  + -1 more
They do excellent work.
Description of Work: They have cleaned my office for several years.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$100

Response from Tonya's Touch Inc
Thanks for the report Member. I appreciate your time! We strive as a local family owned business to keep people happy and I'm glad you are satisfied.

James A.
01/2012
5.0
carpet cleaners, floor cleaning, house cleaning, window cleaning
  + 2 more
See the complete report above.
Description of Work: They washed 12 windows, screens, ledges, inside/outside. They vacuumed, dusted, cleaned three bathrooms, three bedrooms, family room, dining room, living room, and kitchen. My wife died 30 months ago, after being hospitalized for the previous 30 months. The house had not been professionally cleaned in five years and was a total mess. Tanya's Touch did an OUTSTANDING job, on all counts, the boss carefully checking everything, to make sure it had been done up tto her high standards. My friend and I were both really impressed with their work. Five people worked hard, and with great cheer and consideration, for about 2.5 hours. They sent a large crew, because we wanted the job finished by noon. They made it, right on the dot!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$340

Response from Tonya's Touch Inc
We appreciate your comments to Angie's List! We have been in business for years in Bloomington and take our comments from customers seriously and do whatever it takes to make every customer happy. Happy customers are the reason we are still in business. I'm so glad we were able to help you during this time of need. We help a lot of people in your circumstances and are glad to feel our services are able to help people in need with hopes of continued business. Again....thank you so much for taking the time to make a report on our business because we know that referrals are gold nuggets and are how we have grown to be one of the most used cleaning services in Bloomington, IN.
    • 1
    • 2
    • 3(current)

Contact information

PO Box 1691, Bloomington, IN 47402

http://www.tonyastouch.com

Service hours

Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Window Cleaning,
House Cleaning,
Floor Cleaning and Waxing,
Pressure Washing,
Gutter Cleaning,
Carpet Cleaning

FAQ

Tonya's Touch Inc is currently rated 4.6 overall out of 5.

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

Tonya's Touch Inc accepts the following forms of payment: American Express,Check,MasterCard,PayPal,Visa
Yes, Tonya's Touch Inc offers free project estimates.
Yes, Tonya's Touch Inc offers eco-friendly accreditations.
No, Tonya's Touch Inc does not offer a senior discount.
Yes, Tonya's Touch Inc offers emergency services.
Yes, Tonya's Touch Inc offers warranties.
Tonya's Touch Inc offers the following services: House Cleaning, Gutter, Window & Floor
Carpet steam cleaning, Ask for details

Contact information

PO Box 1691, Bloomington, IN 47402

http://www.tonyastouch.com

Service hours

Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM