Mr. Neuner called us back within 2 mintues of the request! He then spent 15 minutes on the phone with my huband (on a Sunday morning), to get all the pertinent information needed to come fully prepared for the service call. He called the next morning to let me know when he would arrive & he was right on time. He replaced the inductor unit & also had time to do a furnance cleaning (at my request & for an additional very reasonable fee)! I plan on using Neuner Heating & Air again later this Spring to clean my dryer vent & air ducts.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Gina H.
02/2015
5.0
Mr. Neuner called me immediately after I did the Home Advisor search and answered all of my questions and was able to come out that same day to clean my air ducts and dryer vent. He was extremely friendly and professional, wearing booties to protect the floors from his shoes. He worked quickly and cleaned up. We will hire him again for any heating and air needs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$500
Diann C.
01/2015
5.0
Thomas called me less than an hour after I requested an estimate through Home Advisor. His rates are very reasonable, he did an amazing job and he was very professional. I would highly recommend him to anyone needing the services he offers.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$265
Paul S.
11/2014
5.0
Did a good job explained the process will use in the future
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Jorge G.
10/2014
4.0
Neuner was professional and did a good job
Rating Category
Rating out of 5
quality
4.5
value
3.5
responsiveness
4.5
Yes, I recommend this pro
Robyn T.
10/2014
5.0
Service was timely and thorough
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Suzanne W.
10/2014
5.0
Pleasant, available, thorough
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Meagan F.
10/2014
5.0
Very thorough and informative!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Melinda D.
10/2014
5.0
Wonderful experience! Thomas called within seconds of my submission on the site, he was ready to come right out and within 2 hours of starting my search, the furnace was fixed and he was on his way. Very professional, great personality, came with everything on the truck and didnt try to sell us anything we didnt need. Just did what was asked and a great price to boot. Will be calling back again for the next tune-up!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$300
Stephanie C.
09/2014
4.0
In and out quickly. Did a fantastic job. The service person forgot about my appointment, but came out immediately when I called. I'm a forgiving soul, so no harm, no foul. Fee was more than reasonable with a list of work done and what work was recommended. Couldn't ask for more.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
4.5
Yes, I recommend this pro
$59
MARY R.
09/2014
5.0
GREAT TO DO BUSINESS WITH! FAST RESPONSE! GREAT PERSONALITY & PROFESSIONAL BUSINESS MANNER! GOOD CUSTOMER SERVICE! HE SPENT TIME EXPLAINING WHATS BEING DONE AND ADVISING ME OF THINGS HE NOTICED AND BRINGING THOSE TO MY ATTENTION. I'M VERY HAPPY! GREAT JOB!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Judith W.
08/2014
5.0
explained everything he did and why he was doing it; not only repaired a/c but also found potential problem with capacitor for heat pump; saved me big $$$ in repairs later on.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$759
Audrey D.
08/2014
5.0
He was great, he came on a Friday evening and quickly fixed our problem and charged a very reasonable rate
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Fred S.
08/2014
5.0
The Repairman was well mannered and Knowledgeable had my central air up and running with in 20 minuets checked the Freon and evaporator coils Highly recommend him :)
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$189
Greg M.
08/2014
5.0
professional, friendly, very helpful, explained everything he was doing. no complaints or issues at all. I'd hire him again if I need to.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
HL (SKIP) G.
07/2014
5.0
Tom is a very personable and competent, right on time and was reasonably priced. I recommend him highly.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$375
Denise B.
07/2014
5.0
We miscommunicated on the first appt. He came the next day and cleaned and inspected our furnace. It went very well.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$145
Leonard J.
06/2014
5.0
Will use again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
LaRue S.
06/2014
5.0
Good job at a fair price
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$183
Larsen T.
05/2014
5.0
Would recommend everyone get your repairs or service done by this company.