Water Works Plumbing, Sewers, & Drain Cleaning Inc

Description of Work: Responded to a dormant sump pump that started to overflow. Found out it wasn't working or dead , recommended a new one and they had it in their huge truck, they claimed it was the best on the market ( a Zoeller) they removed the old one, installed the new one, installed a new valve and cleaned the area of work; they were punctual and courteous. One thing I didn't like is that they cut off a pipe that I had hooked up and I didn't know what it did , so after running the waters, they decided it wasn't needed and cut it off; i don't think they investigated reasonably before doing that.

Description of Work: Repaired broken sewer line leading to municipal sewer

Description of Work: the people that did the kitchen rodding were great friendly service would recomend them or use them again.

Description of Work: Replaced ejector pump and attempted to scope sewer drain but was unable to because of blockage. He then tried to rod out the line but was not able to get more than 3 feet into the line. The scope showed that the line was actually broke and had slid down. Forrest's suggestion was to dig up the line and put in a new pipe and outside cleanout. This was done on the following day. He dug up the old pipe and it showed that roots had worked there way in and almost completely blocked the opening.. With the new pipe and cleanout, we can now clean the sewer line from the outside. He will be back at a prearranged time to scope out the rest of the sewer line for other possible problems. I thank Forrest , Rich, and Eric for there fine work, I have recommended them and Angie's list to some of my work buddies, He will be hearing from me in the future. I highly recommend them, they know what they are doing.

Description of Work: Emergency call to fix an ejector pump that was overflowing. Very responsive to my Saturday call and half the price of other emergency services. He replaced the pump efficiently, yet the plumber did not seal it properly...guess what goes into the ejector pump and that's the lingering odor we "enjoyed" until we resealed it ourselves. Further, he did not reset the pump alarm, and after placing a call, he told me to simply hit the reset button. Unfortunately, that led to an auto-cycle where the alarm went off again 24 hours later. I reset it again, and 24 hours...it went off again. I went on line and found that was a function of the alarm when the fuse was blown. I fixed the fuse and voila...no more alarms The most unsettling aspect of my experience was the plumber, who told us he was the owner's nephew, gave us HIS business card with HIS side business if we needed any future services. A couple days later, the owner followed up with a QA check on our experience and asked us if his plumber had done this...kinda awkward! When I asked for the owner's insights to the above alarm problem and if he could send someone out to fix it, he was downright surly. Thank goodness for Google!

Description of Work: He repaired some pumps in my crawlspace. He was extremely knowledgeable abut every part of your plumbing. He also moved my water heater for me and put it in a better spot. I also have a double laundry tub and i only wanted one so he put in a new one for me. He provided a 10 year guarantee for all labor.

Description of Work: They came out to fix a clogged pipe twice. They cleared the pipes and put in a new water shut-off valve.

Description of Work: Flooded basement needed roto rooted and drain cleaning, absolutely prompt.

Description of Work: THEY ROTTED OUT MY UPSTAIRS BATHTUB.

Description of Work: They fixed a toilet at my mothers house which was running slowly. Water deposits had built up in the small holes where the water flows into the bowl. They were polite and efficient and $50 cheaper than another plumber we called.

Description of Work: CALLED FOR AN ESTIMATE. LEFT A MESSAGE.