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AAA Appliance Service Center
Appliance (Major Electric Appliance) - Install or Replace, Fridge, Freezer or Ice Maker Repair or Service, Electrical for Home Addition or Remodel Installation,
About us
Struggling with a malfunctioning appliance? Don't worry, we've got you covered! As Manufacturer Authorized experts, we specialize in repairing a wide range of top brands including Samsung, Fisher & Paykel, LG, Dacor, Speed Queen, True Refrigeration, and many more. Benefit from our Manufacturer Warranty Authorized Appliance Repair service, ensuring your appliances are restored to their optimal condition. Whether it's residential, food service, commercial, biomedical, or workplace appliances, we've been the trusted choice since 1950, offering a generous 1-year warranty on both parts and labor. Worried about fluctuating service charges? With us, you'll always receive a transparent, flat low rate, regardless of your location. We believe in upfront pricing and provide quotes before initiating any repair, ensuring no surprises along the way. Count on us for reliability and professionalism. Our technicians are not only Manufacturer Authorized but also undergo rigorous background checks and drug screenings. They are licensed, bonded, and insured, ensuring your trust and safety. Unlike subcontractors, our technicians are full-time employees, motivated solely by your satisfaction, not by commission-based sales. We are here to help busy people get their routines back to harmony.
Business highlights
75 years of experience
Services we offer
Alto-Shaam Combi-Ovens, Appliance Repair - Refrigerators, Cooktops, Dishwashers, Disposals, Dryers, Freezers, Fryers, Hoods, Ice Machines. Commercial/Professional Grade Appliance Service & Repair (Manitowoc Ice Machines, Microwaves, Ovens, Pizza Ovens, Ranges, Washers, Wine Coolers, etc.), etc.) Laboratory Equipment Service & Repair (Labconco
Accepted Payment Methods
- CreditCard
Reviews
4.6265 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 81% | ||
| 8% | ||
| 3% | ||
| 2% | ||
| 6% |
Filter reviews by service
Showing 26-50 of 265 reviews
Carolyn S.
Apr 2021
Braydon did a fabulous job. He called before arriving and completed the work efficiently and in record time. Thank you for sending an accomplished repair person.
Response from AAA Appliance Service Center
"Thank you so much for the positive rating. We're happy that you're happy!"
Wendy M.
Apr 2021
Ivan was terrific - he was on time, polite, wore a mask, completed the repair, explained what he did and went beyond - our plumber had misconnected a cable and Ivan fixed the issue - no additional charge. Great company to work with. Reliable!
Response from AAA Appliance Service Center
"We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community. We have shared this with Ivan to let him know to keep up the amazing work!"
Nathaniel G.
Jan 2021
Our tech, Braydon, was prompt, friendly and professional. His knowledge seemed up to par and he was very good about explaining the problems he saw with the dishwasher and what we should expect moving forward. I was impressed and the experience really exceeded my expectations. Not sure how much he is making but it’s probably not enough. AAA alliance is a solid operation that I will definitely be using in the future and I have to problem at all recommending them to anyone who has an issue with their appliances.
Response from AAA Appliance Service Center
"Thank you so much for taking the time to share your experience with Braydon and our team. We take pride in knowing our customers are happy with their service experience."
ELIZABETH M.
Nov 2020
After calling the manufacturer (LG) since the motor still had 3 years under warranty, they recommended AAA Appliance Service Center as one of their authorized companies for repairs. Everyone was pleasant and professional--from the initial call and scheduling to the technician's visit. I did have to wait a little over a week for a technician to come out to diagnose the problem, but they were able to come earlier in the day than scheduled. Ivan, the technician was terrific. He was prompt, professional, knowledgeable and polite. While inspecting the motor under the machine, he noticed that the bolts holding the motor in place were very loose and coming off. He double-checked that all the related parts were in good condition and then tightened up the bolts. He ran a spin cycle with the machine empty and it worked perfectly. The service charge for the visit (which was lower than other competitors) is good for 30 days if any other problems occur. I've since done 5 loads of laundry and the machine is once again working perfectly. I appreciate the honesty and integrity of this company.
Response from AAA Appliance Service Center
"We are so grateful for your 5-star review! Thanks for sharing your experience with us and Angie's List community."
Shakeel S.
May 2020
The oven was fixed right away but the parts for Microwave were delayed resulting in waiting for over a month. This was unavoidable as the repairman had to order multiple parts for our microwave. Still very happy with the result. As we had home warranty to cover this repair our out of pocket cost was $100 per appliance
Response from AAA Appliance Service Center
"Thank you so much for sharing your experience! We are sorry we were unable to finish it during the first trip which is common for warranty calls. We are happy that we were able to get your service covered and taken care of with your warranty company. It's great that you were happy with our service since that is what we strive for! Enjoy your day!"
James H.
Dec 2019
Not what I wanted to hear but basically full replacement of refrigerant components are needed so cheaper to buy a new refrigerator.
Mick C.
Dec 2019
They did a good job. He came out to the house twice and it was a real good work.
Ann B.
Dec 2019
I am surprised that they asked for our feedback. The overall client service experience is focused MUCH MORE on confirming our understanding that we must pay for the diagnostic visit and the service visits than to their understanding of what was actually needed. As a matter of fact, they ordered the wrong part even though we provided the Model # and the original paperwork from our purchase. For the diagnostic visit, we we had to take a day off from work (because the window of arrival is sooo broad). For the 1st service call, we sat at home all day and didn't make any plans ... and then the service call which was unsuccessful because they had ordered the wrong part. When they called to set up the 2nd service call (3rd visit), they just wanted to confirm that an adult will be home during the service call and to inform me that payment will be expected the same day. Did they look at the notes to see when it was that I first called? Do they even care that we have been without a washing machine for over a month? I don't think so. (We have been going to the laundry mat and we do appreciate the fact that we have a car and that we can afford the extra ~$25/week for coin laundry.)
Chris D.
Dec 2019
The technician did nothing but give me a list of parts that might be bad. He never opened the dryer to test anything or determine what the issue might be. He just said buy another dryer. For that I had to pay a $128 service call for the technician to do nothing. I've had these guys for a dishwasher repair also and wasn't happy with their service. Once again they did nothing but wipe some extra soap build up out of the dishwasher tub got $128.
Ian S.
Dec 2019
The message link on their website did not work properly, but when I called I was able to make an appointment easily. Technician arrived at the time promised. Diagnosed that one crucial part is no longer manufactured, so repair is not possible. I subsequently verified this with the manufacturer. But the technician did not seem willing to explain what he found. I only managed to get the information (part # etc) by insistently interrogating him. Technician seemed more interested in getting paid than providing a good explanation of the diagnosis and information to the customer. I still never discovered whether a similar part by another manufacturer would do (it was a $60 burner tube in a $5,000 range), or whether there were wider problems with the range. A horrible experience. I would not use this company again, but perhaps it is just the technician who seemed technically competent, but was not customer focused.
Blair H.
Dec 2019
Perfectly. This happened one week before Thanksgiving. The entire project took 4 days. I am very impressed with AAA Appliance. They contract with Home Warranty of America. Not every vendor is equal. AAA was heads above many of their peers. I would use them even regardless of a home warranty.
Hendrix B.
Nov 2019
Terry arrived per committed schedule and repaired the unit quickly. Very professional, courteous, knowledgeable. This is the third of fourth visit from an AAA Appliance technician (large and small appliance repairs) - each has been totally satisfactory. I would highly recommend AAA Appliance.
Mary P.
Nov 2018
On three occasions they incorrectly claimed that my stove needed to have burners replaced. I had it independenlty evaluated and the authorized Viking repair service verified that they made costly repairs that were not necessary or related to the problem I experienced. There were out of pocket costs associated with these repairs and I had to take time off to accomodate their schedule which was not convenient.
Verena B.
Jun 2018
I spoke to AAA on the phone on Monday, they said their first available appointment would be this afternoon, Friday 6/8/18, between 1 and 5pm, and that the tech would call a half hour before arrival. At 4pm I called them to find out when the tech would be coming, and they told me the work order was for Monday 6/11. I told them I had the confirmation email right in front of me, with the date of 6/8. They said they would contact the tech and call me back. It's now 6pm. They don't need to bother calling back, I'm going to hire someone else.
Response from AAA Appliance Service Center
"We deeply apologize for the confusion. It is extremely rare and an odd glitch. We did review the calls from the only number that we have on file for you. Listening to the calls, we did speak with you for an appointment on the 8th, but our system had you on the 11th. You might have received an automated notification for that appointment since the system will notify you of any changes to your appointment automatically. It looks like you wanted doors pre-ordered, but we needed more information as well before we could identify the correct part. Since your appliance is a specialized product, only a few technicians and are certified on your brand. We are sorry that we were unable to meet your expectations and were not able to make it to your desired appointment time. We genuinely know that this is an extremely rare and odd situation, so it took a while to research and attempt to figure out where the disconnect happened. We will continue to do so in an effort to avoid this from happening again. With our sincerest apologies, please give us the benefit of the doubt this was an honest mistake and work every day to do the best we can for our clients and staff."
Debbi S.
May 2018
Billy came out and diagnosed the problem as my drain pump on my 2006 washer. The part was ordered and he came to installed it today. He was very pleasant and professional on both visits. The washer now works and is operating better than it has for a few years. Now unfortunately I have no excuse not to do laundry. :D
Response from AAA Appliance Service Center
"We are so happy that you were happy with Billye-Jo! We are also glad he got your routine back to normal - we all know how lovely doing laundry is... :) Have a great day!"
Elisa G.
Feb 2018
It went very well.
Response from AAA Appliance Service Center
"Thank you so much for your feedback! We appreciate you taking the time to share your experience and rating us on Angie's List."
Madi B.
Jan 2018
AAA Appliance Service Center is honorable and professional.
Response from AAA Appliance Service Center
"Thank you so much for taking the time to share your experience! We are thrilled that you were satisfied with your care."
Zina L.
Jan 2018
Their personable, intelligent - highly recommend.
Response from AAA Appliance Service Center
"Thank you so much for taking the time to share your experience! We really appreciate that you did that for our team. We are pleased to be able to assist you. Have a great day!"
Jean B.
Nov 2017
They did a very good job
Response from AAA Appliance Service Center
"Thank you so much for taking the time to write a review for our team and Efrain's service. We value your effort to support our company. We hope you have a lovely holiday!"
Susanna M.
Oct 2017
Enormous waste of time and effort.
Response from AAA Appliance Service Center
"I am sorry you felt that we are a waste of time and that you felt that you could not reach out to us directly to address your concerns. To clarify, we did attempt to call you three times prior to the arrival of the technician. We were provided one (1) phone number to reach you. We did not get an answer. We are happy to provide the call logs and recordings to clear up any misunderstanding or inaccuracies. Without any answers on the phone, the technician arrived at the address we had in our system but no one answered the door and we weren't able to reach anyone on the phone to verify the address, so the technician had to move on to other customers. We do not email to confirm customers are at home or that the technician is en route based on customer feedback (limit the number of emails they receive from us, they don't check email that often, gets filtered, etc.). However, we do send email confirmations of the appointment that include a photo of the technician for security/safety of our customers. When we received a callback, we spoke to a gentleman about the situation and we offered to come back later that same day or another day after he provided us the correct address. He asked for Monday and we said we would make that work to accommodate. When he went to speak to someone else in the home to confirm, we heard elevated voices in the background and he said he would call us back. We never heard back but instead, we received this online review. At this point, we assumed you did not want us to call back to reschedule but instead respond in this forum. We are a small family business and are made up of people who do make mistakes from time to time but are happy to make accommodations in one form or another when we do make them. Please let us know If you would like us to provide you with the call logs or recordings of our attempts to reach you and we would be happy to do so. We will provide them directly to Angie's List regarding this review as well. We would never want clients to have unnecessary frustration for inaccuracies. Again, we deeply apologize for any miscommunication and inconvenience regarding this service. We hope you have a blessed day!"
Patricia S.
Sep 2017
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Response from AAA Appliance Service Center
"We are sorry you had to deal with so much of a headache with other service providers and your warranty. I hope we were able to help you with the process! Thank you for taking the time to share your experience."
Irene B.
Sep 2017
He diagnosed the problem and I paid the service fee.
Response from AAA Appliance Service Center
"Thank you for sharing your experience!"
SUE R.
Aug 2017
Knew the problem, but due to age of machine decided not to fix at this time.
Response from AAA Appliance Service Center
"Thank you for your feedback! We know sometimes it doesn't make the most sense (financially) to repair. We appreciate that you took the time to investigate the possibility. It is bigger than just the appliance or the repair. Thank you for choosing us and we hope you have a great day!"
Daniel B.
Jul 2017
I originally scheduled the repair for a few days after I noticed the problem. In the meantime the circulating fan stopped running on Friday evening and I contacted the answering service and asked them to contact the company and have someone come out and repair the refrigerator sooner. That message was apparently not delivered but I called the next day and talked to an employee. He made arrangements for the repairman to come out Saturday afternoon. H e arrived at the time promised and quickly found the problem and was able to fix it. He was professional and answered several questions I had. The next time I need appliance repair I will contact them.
Response from AAA Appliance Service Center
"Thank you so much for taking the time to share your experience with our service! Please let us know if you have any further questions regarding your Samsung Refrigerator or any other appliance need. It is our pleasure to assist you."
L M.
Jul 2017
When I called for an appointment, they asked the make and model of dishwasher and when the service man came, he had the part with him and replaced it. The work was done efficiently and professionally.
Response from AAA Appliance Service Center
"Thank you taking the time to share your comments! Efrain will be so happy to know you were happy with his service experience. Have a blessed day!"
Licensing
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FAQ
AAA Appliance Service Center is currently rated 4.6 overall out of 5.
AAA Appliance Service Center accepts the following forms of payment: CreditCard
No, AAA Appliance Service Center does not offer free project estimates.
No, AAA Appliance Service Center does not offer eco-friendly accreditations.
No, AAA Appliance Service Center does not offer a senior discount.
No, AAA Appliance Service Center does not offer emergency services.
No, AAA Appliance Service Center does not offer warranties.