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Kelly's Appliance Inc

Appliance Repair, Vacuum Cleaners, Electrical,

About us

Same day service. Charges hourly rate. No travel charges. Tries to stay local. Will services parts of des plaines. Award winning.

Business highlights

58 years of trusted experience

Services we offer

Appliance sales & repair - models, washers, dryers, dishwashers & vacuums.

Services we don't offer

Stoves.


Accepted payment methods

Check
MasterCard
Visa

Reviews

4.954 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
6%
3
2%
2
0%
1
4%


Rating CategoryRating out of 5
quality
5.0
value
4.5
professionalism
4.9
responsiveness
5.0
punctuality
4.9
Showing 26-50 of 54 reviews

Tina F.
12/2020
5.0
small appliance repair
  + -1 more
I like them. They were honest.
Description of Work: Dishwasher diagnostic
Rating CategoryRating out of 5
Yes, I recommend this pro

Judith W.
06/2016
5.0
appliance repair
  + -1 more
unknown
Description of Work: Appointment availability very reasonable; detected problem with dryer quickly and offered good solution. Another problem not detected initially prompted two more visits, but they kept at it, finally found the problem and kept it fixed!
Rating CategoryRating out of 5
Yes, I recommend this pro

j a S.
10/2015
5.0
appliance repair, electrician, lighting, vacuum cleaners
  + 2 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$12

Richard W.
01/2015
5.0
appliance repair
  + -1 more
Excellent
Description of Work: Installed Washer and Drier.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Lois R.
09/2014
5.0
appliance repair
  + -1 more
.
Description of Work: My newer Miele dishwasher stopped working. I decided to call Kelly appliances because I go there to buy eureka vacuum cleaners for the past 30 years and I know they carry Miele dishwashers. First I decided to join Angies list and then check out Kelly appliances. | |They set up an appointment the next day. The serviceman was extremely knowledgeable and said that he had the same thing happen to his Miele dishwasher. So he brought the part I needed! Amazing. Miele customer service and Abt appliances (where I bought the dishwasher) would send someone in 10 days to 2 weeks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Kenneth G.
05/2014
5.0
appliance repair
  + -1 more
.
Description of Work: Purchased and installed new electric close dryer

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$721

BARBARA S.
07/2011
5.0
appliance repair
  + -1 more
We initially called another company, who wasn't able to honor an appointment we set up. Therefore, we contacted Kelly's Appliance Inc for work. They showed us the very next day, and were very, very good. Their technician arrived right on time, and had all of the specialized tools he needed. Overall, the experience was superb.
Description of Work: We needed to have our dishwasher repaired because we dropped the nozzle of our coffee maker inside of it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

MICHAEL R.
06/2011
5.0
electrician, vacuum cleaners
  + 0 more
See above
Description of Work: The vacuun cleaner was not functioning. Kelly's replaced the electrical cord in a day. It has been working perfectly since.Very nice, easy to talk to about the problem.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

GAIL B.
06/2011
5.0
vacuum cleaners
  + -1 more
They seemed to be efficient to take care of the problem. They were easily accessible and decently priced and provided friendly service. I had no complications with them. It was easy to park there. The vacuum cleaner is working. I would recommend them to others. I would rate them highly and would use them again in the future if necessary.
Description of Work: I took my vacuum cleaner to Kelly’s Appliance Inc to clean up some parts and replace a belt or something.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$25

MARTIN L.
05/2011
5.0
small appliance repair
  + -1 more
They had to get a new motor so it was about $200. They were able to take my mixer immediately and it can be hard to find a place that will repair mixers. They had to order the part so it took about a week and a half, but they did it as quickly as they could.
Description of Work: Kelly’s Appliance repaired a mixer for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Nancy K.
03/2011
5.0
appliance repair, car sales
  + 0 more
Everything went well except the dryer was a little noisy. I called him back about this problem and he said he'd be there the next morning. He was able to make the dryer more quiet. He's really knowledgeable in his field.
Description of Work: They installed a new washer and dryer in my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

JUDITH L.
11/2010
5.0
appliance repair
  + -1 more
Their price was reasonable and they were good. They were very efficient and they came right away. They seemed to know what they were doing and they got the job done.
Description of Work: Kelly’s Appliance Inc fixed my dryer about a year and a half ago.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Scott S.
10/2010
5.0
appliance repair
  + -1 more
They came and did the work fast. It went kind of as expected. I thought that they were a little expensive.
Description of Work: I used Kelly’s Appliance Inc for a dishwasher about nine months ago.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$200

DONALD H.
09/2010
5.0
vacuum cleaners
  + -1 more
good
Description of Work: Meile canister vac Bissell proheat rug shampoo device

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Jon K.
09/2010
5.0
electrician, small appliance repair
  + 0 more
It’s a small business with just a couple of guys behind a desk. They are very neighbor-focused. They sell vacuum cleaners, dishwashers and so forth there. They also carry out small appliance repair. They are friendly people supporting a local small family business.
Description of Work: I used Kelly's Appliance Inc. to rewire a lamp.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$19

DIANE S.
06/2010
5.0
appliance repair
  + -1 more
Responded to service call same day. Technician was professional, courteous, and patient with my many questions. He restored the dryer to working order but had to return the next day with a new part for the washer. He came when he said he would and worked fast. Based on my two experiences with this company I think they're extremely honest in their work and fair in their prices. Though I did not compare the basic price of their service call to anyone else I thought the overall charge was reasonable for the work done.
Description of Work: Evaluated and repaired washer and dryer. Washer needed a new timer and Dryer only needed the vent cleaned and a small section of vent replaced to work properly again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

KAREN D.
04/2010
5.0
appliance repair
  + -1 more
Very well. I have had other technicians in the past who would have just told me to buy a new motor or try to sell a new machine. I thought they were very honest and knowledgeable.
Description of Work: I had a burning smell coming from my laundry room and assumed it was coming from my dryer. I immediately pulled all the plugs and called Kelly, since another family member had used them in the past. They came out right away. To my suprise, it turned out to be the washing machine. They said it could be the motor, and if so, the motor would not be worth replacing because of the age of the machine (it would almost be as much to buy a new appliance.) However, he said it could also be another part, which he would have to test. Luckily, it was the other part, which he replaced, and I did not have to replace the motor or the machine.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

CAROL M.
10/2008
5.0
electrician
  + -1 more
Friendly, small-town atmosphere.
Description of Work: Rewiring of floor lamp.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$16

SARAH H.
10/2008
5.0
appliance repair
  + -1 more
The serviceman was courteous and on time. After finding out that the part would be special-order, he called me immediately to schedule a time to come back with the part. He obviously has lots of experience with dishwashers and knew exactly what he was doing.
Description of Work: Replaced broken spring in the dishwasher door (which caused it to fall heavily and dangerously).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Brenda W.
06/2007
4.0
appliance repair
  + -1 more
Fix the missing part of the dishwasher.
Description of Work: Checking dishwasher, install a new rotating part.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0

Yes, I recommend this pro
$200

THEODORE & ALENE S.
04/2007
5.0
appliance repair
  + -1 more
We called to leave a message late on a Saturday afternoon. The call was returned promptly on Monday morning and a service call was arranged for the following day. The original time suggested was not acceptable and when I asked for a time between 7:30 & 8:00 AM Kelly's was able to meet my needs. Rick arrived just before 8:00 and completed the job in a reasonable amount of time. We are very pleased with our overall experience with this company.
Description of Work: Although the drum was turning on our gas dryer there was no heat. The part was replaced and the dryer is now functioning as it should.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

KIMBERLY A.
10/2006
5.0
appliance repair
  + -1 more
Dryer was not working. We had difficulty finding a repair service provider to come out quickly. I ended up calling Kelly's, a local appliance repair shop. As it turns out, they work on Maytags all the time. I called at 8:30 am. The repair man arrived at my house before 9:30 am. My dryer was working within an hour after that. Couldn't have been happier. Prompt and efficient.
Description of Work: Repair of Maytag Neptune Dryer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

ALICIA S.
08/2001
5.0
appliance repair
  + -1 more
CALLED LATE AFTERNOON ON A HOLIDAY WEEKEND AND THEY CAME OUT IMMEDIATELY.
Description of Work: REPAIRED DRYER

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

JAN M.
08/2001
5.0
vacuum cleaners
  + -1 more
I'VE USED THEM FOR YEARS. THEY'RE COMPLETELY RESPONSIBLE AND HELPFUL.
Description of Work: THEY DID CLEANING AND REPAIRING AND INSTALLATION OF NEW BAG.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

08/2001
5.0
vacuum cleaners
  + -1 more
unknown
Description of Work: CLEANED MY VACUUM AND INSTALLED A BELT.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
    • 1
    • 2(current)
    • 3

Contact information

1133 Central Ave, Wilmette, IL 60091

www.wilmetteillinois.net/kellysappliance.html

Service hours

Monday:
8:30 AM - 5:30 PM
Tuesday:
8:30 AM - 5:30 PM
Wednesday:
8:30 AM - 5:30 PM
Thursday:
8:30 AM - 5:30 PM
Friday:
8:30 AM - 5:30 PM
Saturday:
8:30 AM - 5:00 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair,
Vacuum Cleaners,
Electrical,
Appliance Repair - Small,
Auto Sales,
Lighting

FAQ

Kelly's Appliance Inc is currently rated 4.9 overall out of 5.

Monday: 8:30 AM - 5:30 PM

Tuesday: 8:30 AM - 5:30 PM

Wednesday: 8:30 AM - 5:30 PM

Thursday: 8:30 AM - 5:30 PM

Friday: 8:30 AM - 5:30 PM

Saturday: 8:30 AM - 5:00 PM

Kelly's Appliance Inc accepts the following forms of payment: Check,MasterCard,Visa
No, Kelly's Appliance Inc does not offer free project estimates.
No, Kelly's Appliance Inc does not offer eco-friendly accreditations.
No, Kelly's Appliance Inc does not offer a senior discount.
No, Kelly's Appliance Inc does not offer emergency services.
No, Kelly's Appliance Inc does not offer warranties.
Kelly's Appliance Inc offers the following services: Appliance sales & repair - models, washers, dryers, dishwashers & vacuums.
Stoves.

Contact information

1133 Central Ave, Wilmette, IL 60091

www.wilmetteillinois.net/kellysappliance.html

Service hours

Monday:
8:30 AM - 5:30 PM
Tuesday:
8:30 AM - 5:30 PM
Wednesday:
8:30 AM - 5:30 PM
Thursday:
8:30 AM - 5:30 PM
Friday:
8:30 AM - 5:30 PM
Saturday:
8:30 AM - 5:00 PM