Chalet Landscape Nursery & Garden Center

The guys do a great job. Their level of service is excellent and top of the line. It's nice to come home and see a freshly pruned yard. The only thing I don't like is that I think their pricing is a little high.

The landscaper came and gave us a plan in a half an hour.

Very well.

Terrible, a complete waste of time. The entire process took more than 6 weeks. In the end, Chalet sent us a letter stating that they only install their own designs. This was a total lie. During the 6 weeks that the request for bid was with Chalet, Troy Ripley came to our house to clarify a few questions. At that time, we were told that the bid was substantially complete. Three weeks later, we got the letter. That Chalet does not want to bid the job is disappointing. That Chalet wasted 6 weeks of our time is unprofessional. That they chose to lie about their reasons for passing on this job is simply pathetic.

I have been to Chalet many times over the years, and even when I'm going in for just one item, such as the pond water clarifier, I always take time to look around at the incredible array of plants and flowers they have available. If you need something no one else is likely to have, chances are you will find it here. When I was looking for red twig dogwoods, I found not one but five varieties! Nobody else had my pussywillow either. Of course, you pay for this kind of bountiful supply, but that's the tradeoff for excellence versus ordinary.

They have an amazing selection of plants there, but they are overpriced and the salespeople are extremely difficult to track down, in the store and over the phone. Planting costs 1/3 of the cost of the plant/shrub, which I think is ridiculous.

The "designer" listened to my ideas and said, "sure, I can do that," without volunteering any suggestions or recommendations. They were able to do the work quickly and were responsive when I wanted to add privets to be planted, but the quality of work was inconsistent. Specifically, the stone walkway was poorly installed, and even though I called and they returned to fix it, the stones still tip when you step on them. In addition, the design was not communicated to the polite crew, so the crew removed a large portion of my lawn. While I made them put the lawn back, I had to water that area thoroughly over the next few weeks so I didn't lose that part of the lawn (this was during the summer of 2005), and even that watering wasn't sufficient to restore the lawn to its previous condition. The cement walkway is fine; the privets are thriving. Their pricing was decent;not as overpriced as I was expecting.

The "designer" listened to my ideas and said, "sure, I can do that," without volunteering any suggestions or recommendations. They were able to do the work quickly and were responsive when I wanted to add privets to be planted, but the quality of work was inconsistent. Specifically, the stone walkway was poorly installed, and even though I called and they returned to fix it, the stones still tip when you step on them. In addition, the design was not communicated to the polite crew, so the crew removed a large portion of my lawn. While I made them put the lawn back, I had to water that area thoroughly over the next few weeks so I didn't lose that part of the lawn (this was during the summer of 2005), and even that watering wasn't sufficient to restore the lawn to its previous condition. The cement walkway is fine; the privets are thriving. Their pricing was decent;not as overpriced as I was expecting.

The job was done quickly and well. I was prepared to wait several weeks for a schedule, but they were able to come the following day!The crew was polite, and worked carefully so as to not disturb existing plant material as they dug up the existing bricks and replaced with 14 inch high concrete stone pieces. I did not want the usual horizontally stacked flagstone treatment, and Ed was helpful to choose a material that met my request.

CHALET IS NOT THE LEAST EXPENSIVE SUPPLIER BUT THE QUALITY OF THEIR STOCK MAKES IT A FAIR TRADE. CHALET SEEMS TO SPECIALIZE IN HARD-TO-FIND PLANTS & SUPPLIES & THE STAFF REALLY IS QUITE KNOWLEDGEABLE & HELPFUL. CHALET ALSO CARRIES SOME FANTASTIC PET SUPPLIES TOO, WHICH MAKES IT A NICE STOP WHEN YOU'RE OUT WITH YOUR 4-LEGGED FRIENDS.

VERY PROFESSIONAL BUT HIGH END IN THE PRICE DEPARTMENT. VERY PLEASANT.

BEAUTIFUL PLAN BUT THREE TIMES MORE EXPENSIVE THAN OTHER QUOTES

BE PREPARED TO PAY. THEY ARE NOT CHEAP BUT DO GOOD WORK AND WILL FIX A PROBLEM IF ONE COMES UP.

CHALET DID A SUPERB JOB FOR US AND FOR NEIGHBORS AS WELL. THEY ARE EXPENSIVE FOR MAINTENANCE ON A WEEKLY BASIS AND WE DO NOT USE THEM FOR THIS.

THEY ARE VERY PROFESSIONAL, DO A TERRIFIC JOB AND ARE EASY TO WORK WITH. THEY ARE NOW GOING TO GIVE US AN ESTIMATE NEXT WEEK ON SOME BRICK PAVING WORK FOR OUR BACK PATIO. VERY RELIABLE, KNOWLEDGABLE, PUNCTUAL, AND HAVE COMPETITIVE RATES.

THEY ARE VERY PROFESSIONAL, DO A TERRIFIC JOB AND ARE EASY TO WORK WITH. THEY ARE NOW GOING TO GIVE US AN ESTIMATE NEXT WEEK ON SOME BRICK PAVING WORK FOR OUR BACK PATIO. VERY RELIABLE, KNOWLEDGABLE, PUNCTUAL, AND HAVE COMPETITIVE RATES.

THEY NEVER CALLED BACK WITH THE ESTIMATE.

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VERY PROFESSIONAL

WE HAVE BEEN USING THEM FOR SEVERAL YEARS AND ARE VERY SATISFIED.

THEY ARE ALWAYS HERE WHEN THEY ARE SUPPOSED TO BE

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