Approved ProPerma-Seal Basement Systems
About us
Perma-Seal specializes in protecting the value of your home backed by 45 years of serving the Chicagoland and NW Indiana areas. Our basement waterproofing stops leaks and flooding, our foundation repairs fix settling and bowed walls, and our crawl space solutions control humidity and improve air quality. Our concrete lifting and leveling service offers a reliable, quick, and highly effective way to repair your sunken, cracked driveway, patio, pool deck, or sidewalk for a fraction of the cost of replacement. Additionally, we provide yard drainage solutions, sewer and plumbing services, and home comfort solutions such as air sealing, and insulation to ensure your home remains in top condition. What sets us apart? Our commitment to superior customer service and our solid warranty. Any product or work covered by our warranty is serviced free of charge for the entire warranty period. Choose Perma-Seal for reliable, quality solutions to keep your home safe and comfortable.
Business highlights
Services we offer
Basement Waterproofing, Home Insulation, Foundation Repair, Concrete Leveling and Lifting, Crawl Space Waterproofing and Encapsulation, Sump Pumps and Backup Pumps, Attic Insulation.
Services we don't offer
Tuck pointing.
Amenities
Free Estimates
Yes
Warranties
Yes
Accepted Payment Methods
- Financing Available
- Check
- CreditCard
- 47
Assorted photos uploaded by Perma-Seal Basement Systems
- 5
2024Perma-Seal Attic Insulation
Insulation Service
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 79% | ||
| 10% | ||
| 3% | ||
| 3% | ||
| 5% |
Filter reviews by service
They were fine at the beginning then at the end they had insisted that they didn't cover windows after they told me that they were going to fix the problem.
Get the hell out of business, they could actually follow through on what they promised and make sure it was done right and if that wasn't the case and I needed something else then they shouldn't sold me new windows, installation of new windows they should have done something else.
"We understand your concerns and appreciate you letting us know about this. When our consultant came to your home, he discussed different options with you. We allow our clients to have options, so we provide multiple, possible solutions to wet basement issues. You chose the option of window replacement in an attempt to solve your home's leaky basement problem. However, there were other, more effective waterproofing options that were discussed and encouraged. If you are interested in moving forward with other waterproofing options, please reach out to us. We wish you the best, and look forward to being of assistance to you in the future."
"Thank you for your valuable feedback. We would also like to apologize for this negative experience. This is not the way we do business and our manager will be contacting you shortly. Thank you for bringing this to our attention."
"Thank you for your valuable feedback. I apologize we didn't see this review, but we are looking into your record to find a solution to these issues. Thank you for bringing this to our attention! We look forward to speaking with you."
"Hi, thank you for expressing your concerns and bringing them to our attention. I looked into your file, and it looks like you called on Fri 7/8 to schedule an appointment, which our agent made for Thurs 7/21, after you informed our agent you preferred a Thurs or Fri appointment. We sent an email confirmation on 7/14, and also called you on 7/15 to verify your appointment. At this time you informed us that you went with another contractor and we cancelled your appointment for 7/21. On Mon 7/18, we received an email from you in response to our confirmation email sent on 7/14 that said we were a no show to an appointment date and that you scheduled it for the previous Thursday. I apologize, but we don't have a mention of Thurs 7/14 as an appointment date. We would be happy for an opportunity to rectify the problem. We called and left you a voicemail today in regards to this, and if you prefer, please message me via Angie's List so we can work toward resolving this issue. Our policy is to visit the home, do a complete free inspection, write an estimate and then, if accepted by the homeowner, schedule the work to be completed. Thank you, Bri, marketing coordinator"
"Hello, We sincerely apologize for what has occurred, and would like to speak with you to resolve the situation. We have left two voicemails and have not heard back. If you could please message us via Angie's List your best contact phone number, we'd appreciate the opportunity to rectify the problem. We look forward to speaking with you in regards to this. Thank you, Bri, marketing coordinator"
Licensing
State Contractor License Requirements
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