We provide expert roofing solutions to residential homeowners in Chicago Southwest Suburbs. At Baltic Roofing, respect is at the heart of everything we do! We show up on time, treat your home with utmost care, and offer roofing solutions that respect your budget. With us, you get more than roofing expertise; you get a commitment to a respectful, stress-free customer experience every step of the way.
Gutter, Hail & Wind Insurance Claim Assistance, Roofing Repair and Replacement, Skylight Replacement
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Number of Stars | Image of Distribution | Number of Ratings |
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89% | ||
4% | ||
0% | ||
4% | ||
4% |
"Brice - thank you so much for taking the time to leave a review! We are so happy you had a 5-star experience with Baltic Roofing. Please let us know if you need anything else in the future :)"
"[Member Name Removed], Thank you for your feedback. Based on your emails to us, you were very happy with the work itself, just the price was more then you wanted to pay. Unfortunately, price concern was brought up to us only after the work was completed. Our focus is to provide the best workmanship, be efficient and make sure that our customers’ lives are disrupted as little as possible when we work on their homes. We believe we delivered that."
"We came out and provided the client with a free consultation. Once we decided not to bid on a project, we sent an email, but unfortunately had a wrong email address. After customer contacted us, we replied back right away that we would not be biding on the job. Thank you for the opportunity."
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So he had his non-English speaking crew install the roof - we had to try to get them off the roof during a Tornado... they finished the job and it looked good
For three years we had mild winters no real problems
Now last year the winter was harsh and the problems reappeared.
I made Darius aware of my challenge and when the thaw came it backup in my walls raining in my home.
I sent Darius the video and he came out.
Now here is the rub - Darius backed out of everything he promised me. So after a couple unfriendly dialogs he redirected me to NRCA. Never mind the 5K extra I paid him to fix my problem. Darius extra commitment did not mean anything.
It is your choice, In my mind there is no honoring commitments at Baltic roofing.
From Darius: If you are still not completely satisfied with my answers or should you have any further questions, please contact NRCA (National Roofing Contractor Association).
I have all the documentation
"We stand very strongly behind our work. The roof was done in compliance with all industry standards and requirements. This particular area was done with extra care, considering that customer had ice dams and leaks every year, even in mild winters. For 3 years there were no problems with water leaking (rain or snow), but unfortunately there is no way to predict Ice Dams, especially in winter like we just had, although we took all the necessary steps to prevent it. Excessive ice build-up on the roof is homeowner’s maintenance responsibility. When customer contacted us this winter, we immediately responded, went out and did an inspection, and gave customer few options on how to fix the problem: improving cathedral ceiling insulation, installing a heating cable, putting Calcium Chloride on the ice and also keeping the gutter system clean of debris. Unfortunately, the customer was not happy with any of the options that we suggested couple of times. We never guarantee stopping ice build-up, as is it beyond our control. We are a very reasonably priced, professional and responsive company, providing quality workmanship in a timely manner. In regards our crew, who were professional, English speaking men – they had to secure the roof when an unexpected storm started to prevent any damage to the interior. We are open for an independent roofing workmanship inspection, if customer thinks there is a need for that."
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