Air Blue Heating & Cooling Inc
About us
**$25 off any repair $100 or more (exclusions apply) ASK US FOR DETAILS** Air Blue Heating & Cooling Inc. is full service heating and cooling company staffed by experienced, trained, and courteous professionals. We serve you with over 30 years of HVAC field experience. We pride ourselves on excellent customer service, and will make sure that your every HVAC need and request is satisfied 100% of the time. Air Blue Heating & Cooling, Inc. is fully licensed, bonded, insured, and our technicians are factory trained. We are a member of the North American Technician Excellence (NATE) which is the leading certificate program for technicians in the heating, ventilation, air-conditioning, and refrigeration (HVAC/R) industry and is the only test supported by the entire industry. We offer safety efficiency maintenance agreements as a pillar to the reliability of your heating and cooling needs. To maintain your system for year-round comfort and reliability. we recommend you get your spring and fall tune-up and service every year.
Business highlights
Services we offer
Air Conditioners, Humidifiers, Thermostats etc. We also perform air quality testing and we pride ourselves on making homes air more comfortable and cleaner. We also do Boilers, Water Heaters and Ductless systems. , We Install New and Service all heating and cooling equipment for your home or business, such as Furnaces
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 82% | ||
| 11% | ||
| 3% | ||
| 2% | ||
| 3% |
"Dear Lisa, Thank you so much for the super fast review! We LOVE our Angies List members and we appreciate their thoughts on our performance. Thank you for listing the technician’s name. John is one of our best employees and we make sure that he does a great job for our customers. If there is anything else you will need in the future with regards to HVAC, please call us. Also we have a referral rewards program for our existing customers. If you refer us to someone and they will go with our service or installation, we will mail you a referral reward so please keep that in mind. Thank you again!"
Great
"THANK YOU! for your report. It is always our TOP priority to satisfy our client and we will do everything in our power to do so. Also, we have coupons and discounts for our existing customers as well as for our Angies List members so please keep that in mind should you need HVAC service in the future. Thank you again and please call us anytime!"
"Dear Member, Thank you for posting your review. We appreciate your time and effort in doing so. Our company's goal is to provide best service for a very affordable price. We are very happy you are satisfied with our service and we hope you will keep us in mind when looking for a HVAC contractor in the future. We know you have a choice, and we appreciate that you picked us."
"Dear Member, We are aware of the issues that came up during the modification of your sheet metal. We are VERY glad you have posted this review because we always want to leave our customers happy and satisfied. Konrad will be coming out in the next few days to correct any issues and ease any concerns you might still have after our initial work was done. We appreciate the honesty and we value that our customers teach us how to become more "customer sensitive," as you put it. Konrad always takes time to call each customer and makes sure that everyone is happy with the work we did. If we make a mistake, we see it as an opportunity to get better and we strive not to make the same mistakes again. Thank you again and we will be in contact. If there is anything we can do for you in the long run, please call us. We hope that this slightly inconvenience will not deter you from contacting us again in the future for any HVAC work. ."
"Dear Member, Thank you for your written feedback. We are glad you called us again to have your ducts cleaned and inspected. We hope to have you as a customer for many years to come!"
"Dear Member, Thank you for positing the review on our site. We are ALWAYS glad to see happy customers and we appreciate every feedback we get. We actually take the time to read the feedback and learn from it. Please do not hesitate to contact us in case of any questions. We LOVE repeat customers!"
"Dear Member, Thank you for submitting your written report. Please contact us for any future HVAC service."
"Thank you for posting your thoughts. We strive to provide best customer service and we appreciate your input."
"Thank you member for your feedback. We appreciate your time in doing so. If there is anything else we can help you with with regards to HVAC, please contact us."
"Member, It is great to see customers like you come on our website and give us feedback. We greatly appreciate it and value your opinion. If there is anything more we can do for you, please do not hesitate to contact us. We service our customers on 24-hour basis, holidays, snow days, and/or below freezing temps do not scare us. We want our customers to be comfortable in their homes and will come out anytime you call. Have a wonderful holiday season and we hope we hear from you in the future. Thank you."
"Member, Thank you for your feedback. We appreciate our customers and value that they take their time and give us feedbacks. I hope you are enjoying your new system; furnace, ac, and a water heater. Please do not hesitate to contact us with any questions, and remember that the system we installed is HIGH EFFICIENCY which means lower gas and electric bills for you! Thank you again for the business!"
"Member, thank you again for the feedback regarding duct cleaning. We recommend that our customers get their ducts cleaned every couple of years and also stress the importance of getting the dryer vent checked and cleaned. We are glad that you are satisfied with our recent work."
"Thank you for giving us your honest feedback. It is because of customers like you that our company can strive to provide better service for future clients. We appreciate your response and rating and hope that our company will develop more long term relations with customers like you."
"Member Thank You for your feedback. Technician cannot take money off your bill unless you have a coupon present at the time of service, just a standard procedure at every business. Just as if you go to Dominik’s and want some money off but don’t have a coupon you will not receive the coupon price unless you have it with you. I hope you understand that technician did not want to make your life harder, it is just want we require them to have present with all invoices. Reading notes on the ticket technician arrived when ac working weak producing 74F of air from your registers... After completion tech noted that system operates at 62F. Really not sure where the confusion comes in that he really did not do anything. We thrive to provide the best service, price and have you as our customer for many years to come. Please let me know if you need anything in the feature, as I will personally stop in make sure that system operates properly. Thank You"
"Dear member Thank You for taking a moment in your busy schedule to write this review. The member you pointed out that we are professional, clean and polite. I would like to mention that we also take one hour on each installation to educate homeowner on how the unit should be taken care of and how it works. Glad to have you as our customer and thanks again for your trust in our company and looking years forward to do more work in the feature. Thank You"
"Thank You for your feedback. It is important for us to receive positive and negative feedbacks as then we know where we need to work on. As it this case we have enforced no smoking policy to all of our employees and installed special trash cans by the entrance to our trucks for the booties just so they will not fly away, as well as a policy to quote any additional work before we will perform it. With pricing I have called 2 different companies in our area as a customer and have found that our pricing is on the lower side. We are very sorry for your negative experience with our company; there is nothing that I can do to fix this at this time. All what I can offer you is that if you use us again in the feature I will have $50 Company Credit applied to any service that you take. We thrive to keep positive feedback all the time, but your feedback made our company that much better. Anna Thank You and I hope to earn your business in the feature. Conrad Ryback"
"We appreciate the review. Our company strives to please the customer with our service and our quality of work. Thank you for pointing out that we are punctual. We always call before coming out to customer’s house as well as notify our customers of any schedule changes. As always, our goal is to always please our customers and we appreciate the time you took to review our company."
I initially contacted air blue because of a smell coming from our AC. I already had 3 other AC companies out, and everyone said the unit was fine. Not only did Konrad and his team do a great job with the duct cleaning, but he went over and above and found and fixed the source of the smell that the other 3 companies all missed. Our coil was installed incorrectly and water wasn't draining right resulting in a smelly black sludge which he cleaned!
After that I had him inspect my whole system. He and his team did a great job installing additional returns and supplies to help us have a more balanced system - and corrected that we were VERY under returned and were wearing out our unit way faster than we should have been (4 small returns for 12 supplies). The installation went smoothly - even cutting the drywall the kept it super clean - and did a good job cleaning up after themselves.
After that I had him check our other AC unit that was having trouble on and off. Of course when he got here, it was working fine. But unlike other companies that just said nothing was wrong and/or it was just low on freon, he believed me and investigated deeper. Sure enough, by spending extra time watching the pressures - he found them spiking and dropping - which was overloading our unit and occasionally overloading - thus preventing it from working. Again, a problem that 2 other companies missed!
Every step of the way he was professional, patient with my millions of questions, thorough, went over and above, and did a great job.
I highly recommend Air Blue!
"Member Thank You for pointing out that we went over and above and did a great job. I like when customers ask Millions of questions :-) this is what we do for living, and love talking about it. Pleasure to work with you and if there is anything that I can do please let me know. Thank You. Konrad"
So I called Air Blue who is a Carrier rep. They came out and in 10 min they knew that the compressor was the problem not the Freeon levels. They ran a die into the coils to confirm this and then submitted the coil to the warranty on the unit as it is only a year and a half old.
They were able to get all the parts covered by the manufacturer and only charged me for labor with a discount they also threw in the Freeon recharge because of my expierience with the other HV/AC company.
They were promp and professional, were able to discover, fix and act as an advocate for me the consumer to the manufacurer and enact the warranty.
They saved me about a $1000 by asking the right questions, can't thank them enough.
I would definatly recomend them to anyone who has a HV/AC problem.
"Member Thank You very much for your feedback and pointing out that our response time is fast and that we fixed it right for the first time while being professional and saved you some money. Thank You for your business."
"Hi Member Thank You for taking some time and give us a feedback and pointing out what we really stand for. It was a pleasure to do business with You and looking forward to do more in the feature."
"Member Did not know that you are an Angie's List Member ;-) Thank You for your feedback and pointing out that we were quick and got your new furnace running without any issues. It was a pleasure to work with You as well and looking forward to work with you in the feature."
"Thank You for your post. We appreciate your honest feedback and we recommend ourselves for any future services."
Licensing
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