Founded 1955 • With Angi since September 2006
2022 Super Service Award
Service Provider ResponseWe love to hear such nice feedback. Especially from such a long time customer. Thanks for sharing. We will pass it on to our team.
Service Provider ResponseThanks for the nice review! We love happy customers.
Service Provider ResponseThank you so much for the nice review!
Service Provider ResponseIt is unfortunate that this customer has chosen to damage our reputation over an issue with his generator that is not in our control. I am going to respond here with facts so the reader can come to their own conclusion. We sell, service and install Generac Generators but don't manufacture them. We would love it if they would never break, it would make our lives so much easier. But unfortunately, any machine can break. It's an unavoidable problem. We came out the very same day the customer contacted us to troubleshoot the issue. The customers generator did not explode, that is inaccurate. The fan of machine was damaged and pieces of the fan were found in the [Member Information Removed]. We ordered the parts for repair as soon as we could. The customer was demanding a replacement generator. Generac won't replace a generator that is repairable, no matter how angry or upset a customer is. We sent him the warranty statement as a reference item for him. We never stated that we didn't want to do warranty work. We do it all of the time for all of our customers and are happy to. Thank you for taking the time to read our explanation of the situation.
Service Provider ResponseThank you very much for the kind review! We look forward to working with you in the future.
Service Provider ResponseWe did not complete any work for this customer. We only provided pricing over the telephone. It is unfortunate that he chose to leave a review when no work was completed.
Oakwood Electric & Generator is currently rated 4.9 overall out of 5.
Oakwood Electric & Generator is open:
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Oakwood Electric & Generator accepts the following forms of payment: Visa, MasterCard, American Express, Discover, Check
Yes, Oakwood Electric & Generator offers free project estimates.
Yes, Oakwood Electric & Generator offers eco-friendly accreditations.
Yes, Oakwood Electric & Generator offers emergency services.
Yes, Oakwood Electric & Generator offers warranties.
Oakwood Electric & Generator offers the following services: Electrical contractor electricians electrical services commercial electrical contractors residential electrical contractors lighting ceiling fans smoke detectors generators fixtures.