Pointe Pest Control

Pest Control

About us

At Pointe Pest Control we take pride in protecting your home from year-round invaders and seaonal pests. We are committed to providing safe and environmentally conscious options to tackle even the toughest pest problems . Our service is backed by the best guarantee in the business. If we do not provide a service to your level of satisfaction, we will promptly return for free until you are satisfied. The Natural Choice is Pointe Pest Control. The team at Pointe Pest Control is committed to providing safe and environmentally conscious options to tackle even the toughest pest problems.

Business highlights

19 years of trusted experience
Family Owned & Operated
Eco Friendly

Services we offer

Pest Control

Services we don't offer

Termites

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.7155 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
66%
4
9%
3
2%
2
1%
1
4%


Rating CategoryRating out of 5
quality
4.6
value
4.3
professionalism
4.6
responsiveness
4.7
punctuality
4.8

Filter reviews by category

Showing 1-25 of 155 reviews

Brian C.
02/2025
4.0
pest control
  + -1 more
Showed up on time and completed the work. I will say the salesperson said they could treat the outside "rain or shine' which sounded odd to me, and the tech said they could not treat the outside due to snow. Were not worried about it, but a pretty simple job for them to treat only the inside at a 1st visit cost. We will see how they do for the year of the contract.
Description of Work: Preventative pest control

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Pointe Pest Control
[Member Name Removed], thank you for your positive review! We're happy to hear that our team provided efficient pest control services for your home. While we are available for year-round pest protection, it is true that certain weather conditions (like snow) are not good for effective pest control since the treatments won't stick. That being said, if you need anything in between your scheduled services, please don't hesitate to contact us. We look forward to keeping you pest-free, and we hope you have a wonderful day!

Dean G.
10/2023
1.0
pest control
  + -1 more
I was ripped off by these people totally. I am 70 but should have known better. You have to keep your eye out for this type of service provider. Being bombarded with paper is a sure sign. Live and learn.
Description of Work: Get rid of mice

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0

$700

Response from Pointe Pest Control
[Member Name Removed] thank you for your feedback. We sincerely apologize for your negative experience with our pest control services. We want to assure you that you do not owe us any money and we are not expecting any payment from you. As you have since cancelled your account with us, we will not contact you again upon your request. We wish you the best of luck in your future pest control endeavors. Again, we deeply apologize for your frustrating experience with our services, and we hope you have a wonderful day.

Judith B.
03/2023
5.0
pest control
  + -1 more
My Technician asks if I have any new areas of concern. He is thorough and always patient and pleasant. He treats 3 levels in my home. He reminds me that I can call for a follow up visit if any issues arise. I’ve had the same Tech for 2 years and that’s a convenience I appreciate! I’m very satisfied with Pointe Pest and with Cliff, my Tech.
Description of Work: Interior and exterior sprayed for ant and spider. Have had mouse baits in prior years and no signs of mouse since then.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Pointe Pest Control
[Member Name Removed], thank you for taking the time to give us a positive review! We are happy to hear that our team continues to provide five-star pest control services for you. It is truly our pleasure to serve you! If you ever need anything in between scheduled visits, please don't hesitate to reach out to us. Have an amazing day!

Edward M.
09/2022
5.0
pest control
  + -1 more
Very knowledgeable technician did a thorough job.
Description of Work: Periodic pest control

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Response from Pointe Pest Control
Hi [Member Name Removed]! Thank you for your five-star review. We're thrilled that our team provided informative and attentive pest control services for you. Our top priority during every visit is complete client satisfaction through our services, and we're so glad that we achieved this with you! We are always dedicated to solving your pest problems. If you ever need anything, please feel free to contact us. Have an amazing day!

Kevin K.
09/2020
5.0
pest control
  + -1 more
We had an ant infestation at our front door and back door inside and out. Jesse was on time and very knowledgeable and educated me on pests and what to do to mitigate problems in the future. He came out to our home beginning of summer and sprayed infected areas and also sprayed potential problem areas for various others pests including spiders. All the ants are gone and I haven't seen any since. I have yet to see any spiders inside my house. But have seen a few in my detached garage which I know they sprayed but, it is detached and unfinished inside, so maybe that has something to do with it? The second time they came I was at work and my husband asked them about rats. They said they do not deal with this pests but offered to point out the areas rats were most likely to enter if they were to enter our home as well as offering to fill one area in specific with copper mesh and educated him on ways to mitigate. Seriously, great customer service and got the job done.
Description of Work: Ant/spider Removal

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Pointe Pest Control
We are so glad you have great experiences with us. We constantly strive to not only meet but exceed expectations, so it is always fantastic to hear when our customers are happy! Thank you so much for your amazing review and for highlighting Jesse’s hard work. Our techs work very hard, so it is always very heartwarming when amazing clients like you commend their efficiency and dedication. Thank you again and we are always here when you need us! Thanks! – KE

Liliana G.
08/2020
5.0
pest control, home inspection
  + 0 more
Jesse was great! I'm thrilled I got this done and hope not to see these bugs again! I know its pricy but seeing all the equipment used, and all the time involved, gave me peace of mind! Its very worth the price, and super nice & patient person I dealt with, Jordan.
Description of Work: Exterminate bed bugs

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Pointe Pest Control
Thank you so much for the A rating, [Member Name Removed]! We pride ourselves on providing the best service possible and we are thrilled to know that your experience reflected that. Thank you for also commending Jesse, our techs work really hard and it's always very heartwarming when amazing customers like you take the time to highlight their dedication. We are truly dedicated to your pest problems and if those pesky pests are persistent, remember we will return to your home for free until it's solved! We aim not only to meet your expectations, but to exceed them and it is a pleasure serving you. Thank you again! It's our pleasure helping you stay pest-free and we truly appreciate you as a client! Thank you! - KE

Elaine F.
07/2020
5.0
pest control
  + -1 more
Shortly after the time window Eco Pest had given me, David, the technician, texted me to let me know when he would arrive. He was here exactly on time. After letting me show him the problem areas, he carefully explained what he was about to do. He patiently answered my questions and was knowledgable and courteous. He completed indoor and outdoor treatments in about an hour. A day later I have only seen 1 ant. I was very satisfied. I signed up for an annual pest control program.
Description of Work: Address ant problem

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Pointe Pest Control
[Member Name Removed], thank you so much for taking the time to give us an A rating! We constantly strive to not only meet but exceed expectations, so it is always fantastic to hear when customers are happy. If you ever need any further assistance, don't hesitate to call us anytime. Thank you again for your rating and have a fantastic week! Thanks! – KE

Phillip L.
07/2020
5.0
pest control
  + -1 more
Lyle did a great job on our mosquitoes, and Ryan crushed the entire house of bugs, mice, and bald faced Hornets (gasp). Fantastic work
Description of Work: The total pest control package

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Pointe Pest Control
Thank you so much for your review, [Member Name Removed]. Your satisfaction with our services means the world to us as we constantly strive for excellence by going above and beyond for our clients. We truly appreciate your feedback and are so grateful to have you as a client! Thanks again! – KE

Rose L.
03/2020
5.0
pest control
  + -1 more
Pointe Pest is very reliable and I like how they communicate when they are coming and who will be doing the spraying. I have used them a long time and the one time I had an additional issue they came right out to take care of it.
Description of Work: Routine bug spraying

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Response from Pointe Pest Control
Thank you so much for your 5 Star review, [Member Name Removed]! We pride ourselves on providing the best service possible and we are thrilled to know that your experience reflected that. We truly appreciate you as a client and please let us know if you ever need anything. Have a fantastic pest-free week!

Mary S.
03/2020
5.0
pest control
  + -1 more
Needed to spray in between baseboards and walls. A time consuming application which Pointe Pest thoroughly completed in every room.
Description of Work: N/A
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Pointe Pest Control
[Member Name Removed], thank you so much for rating us an A after your service! We are happy to help even in time consuming cases. Thank you for your business and we look forward to continuing to service you whenever you need us! Thanks again! - KE

Karen C.
03/2020
5.0
pest control
  + -1 more
Mike did a great job. He was friendly, personable & efficient.
Description of Work: Checked attic for signs of mice & sprayed exterior of house.
Rating CategoryRating out of 5
Yes, I recommend this pro

William M.
03/2020
5.0
pest control
  + -1 more
They’re service people are top notch. They work from the outside of the house unless we request a specific issue inside which they always accommodate for no additional charge. We rarely have issue with bugs in the house. Pointe is an excellent service
Description of Work: Quarterly pest control service

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Pointe Pest Control
Thank you so much for giving us an A rating, [Member Name Removed]! We want you to enjoy a safe, pest-free home, and we are so glad to know that we have been able to help you achieve that! We are always here when you need us, and if you ever need any further assistance, don't hesitate to call us anytime. Thank you again for your rating and have a fantastic week!

George P.
03/2020
5.0
home inspection
  + -1 more
It went very well. Initially, it took several applications to get ahead of the problem, but the matter is well under control.
Description of Work: Routine maintenance of pest control (crickets in the basement and ants in the kitchen.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Pointe Pest Control
Thank you so much for your A rating, [Member Name Removed]! We will always stick with you to eliminate your pest problems and we are so glad you had the faith in us to help you get pest free! We are always here when you need us and we look forward to continuing to service you!

Curtis G.
03/2020
5.0
pest control
  + -1 more
PPC comes to our home four time a year.
Description of Work: N/A
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Pointe Pest Control
Thank you so much for your A rating, [Member Name Removed]! It is a pleasure to service your home and it is always a pleasure to hear that you are happy with our services! We truly value your business and are here for any and all of your pest-related needs. Call us anytime!

Brad T.
03/2020
5.0
pest control
  + -1 more
Always amazing service from Pointe Pest. Jamian M'Cormick has been servicing our home for over a year now. He knows the ins and outs of all the issue we have annually and periodically. When he pulls up to our house, he knows exactly what needs to be done to fix our problems. It's always a pleasure having Jamian in our home.
Description of Work: First Floor of Home

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Pointe Pest Control
NAME, thank you so much for letting us know how well Jamian did! We are very pleased to hear you had a fantastic experience with us and we really appreciate your business! It’s fantastic customers like you that keep us going and make us truly proud of what we do. Thanks again! - KE

Linda R.
03/2020
5.0
pest control
  + -1 more
Fine. Not only did David refill poison in boxes, but checked outside perimeter at areas when mice might likely enter--through garage for example--and he even checked for spider webs and hornet nests. Four times a year seems to do the job after I had paid almost twice as much years ago and kept getting mice. He also avoids spraying for pests around foundation b/c I have a dog and want to avoid those sort of pesticides. Jobs well done.
Description of Work: Maintenance of poison boxes to rid of field mice.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Pointe Pest Control
[Member Name Removed], thank you so much for your feedback! As a company we strive to make our customers happy and it is always a pleasure to hear from you all. Looking forward to doing business with you again! Have a great week! – KE

Jerry S.
03/2020
5.0
pest control
  + -1 more
Service has reduced pests. We are pleased with the service received.
Description of Work: Nothing at this time.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$121

Response from Pointe Pest Control
[Member Name Removed], thank you so much for your A rating! It means the world to us and its a pleasure serving you. Thanks again! - KE

Jim C.
03/2020
5.0
pest control
  + -1 more
Everything is fine. Professional, thorough and courteous. Been using for eight years.
Description of Work: Routine and scheduled pest control services

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Pointe Pest Control
Hi [Member Name Removed]! Thank you for your five-star review. We're thrilled that our team has been consistently providing attentive and efficient pest control services for you. Our main goal with every visit is to provide treatments and inspections that actually solve the pest problems at hand, and we're so glad that we continue to deliver on this with you. It is truly our pleasure to serve you. We are completely dedicated to solving your pest issues, and we look forward to continuing to keep your home pest-free. Have a fantastic day!

Yolanda P.
03/2020
4.0
pest control, home inspection
  + 0 more
Regular inspection and treatment performed. No issues. I find pointe pest control to be very reliable and responsive. I’m completely satisfied
Description of Work: N/A
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Pointe Pest Control
Thank you for taking the time to rate us, [Member Name Removed]! Regular preventative inspections and treatments are the key to staying completely pest-free and we are very pleased to hear you had a fantastic experience with us! We appreciate your business! Have a great week! - KE

Charles P.
03/2020
5.0
pest control
  + -1 more
On-time, courteous, efficient and effective.
Description of Work: N/A

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Pointe Pest Control
Thank you for taking the time to rate us, [Member Name Removed]! We are very pleased to hear you had a fantastic experience with us and we appreciate your business! Have a great week! - KE

Anne C.
03/2020
5.0
pest control
  + -1 more
Always super helpful and professional.
Description of Work: Maintenance

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Response from Pointe Pest Control
Hello, [Member Name Removed]. We truly appreciate your feedback and your business! We strive for excellence through customer satisfaction and it is always great to hear from our clients! Thanks again! – KE

Lorraine P.
03/2020
5.0
pest control
  + -1 more
Very well. I highly recommend them. They're very professional and answer all questions and take care of all issues.
Description of Work: Quarterly treatment and inspection for ants.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Pointe Pest Control
Hello, Lorranie! Your satisfaction with our services means the world to us. We strive for excellence by going above and beyond for our clients. We appreciate your feedback and are so grateful to have you as a client! Thanks again! - KE

Kitty B.
03/2020
5.0
pest control
  + -1 more
My home has been pest free since hiring Pointe Pest. Techs are always polite, friendly and through.
Description of Work: N/A
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Pointe Pest Control
Thank you for your review, [Member Name Removed]! We are so glad to hear that we are able to help you. Your satisfaction is our number one priority and we are always here to help when you need us. Thanks again! - KE

Leon Z.
03/2020
5.0
pest control
  + -1 more
We reported having a few ants enter the home. A barrier was dispersed around the exterior house foundation for ants which solved the problem. This was in addition to the regular treatment we have every 3 months. In general, this treatment has kept our house pest-free.
Description of Work: Quarterly pest control treatment.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Pointe Pest Control
Thank you so much for the 5 Star review, [Member Name Removed]! We are so glad that we were able to help you with your ant problems. We are always here when you need us, and it is a pleasure helping you stay pest-free! Have a fantastic week and don't hesitate to call if you ever need us! Thanks again! - KE

Stanley G.
03/2020
5.0
pest control
  + -1 more
Your technicians are always courteous, efficient and responsive to new requests.
Description of Work: N/A

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Response from Pointe Pest Control
Thank you so much for your review, [Member Name Removed]. Your satisfaction with our services means the world to us. We appreciate your feedback and are so grateful to have you as a client! Thanks again! - KE

Contact information

1275 W Roosevelt Rd Ste 105, West Chicago, IL 60185

http://www.pointepestcontrol.net

Service hours

Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 7:00 PM
Saturday:
7:00 AM - 3:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
YES
Trade License Locale
IL
Trade License Authority
Illinois Department of Public Health
Trade License Expiration
12/31/2021

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Pest Control

FAQ

Pointe Pest Control is currently rated 4.7 overall out of 5.

Monday: 7:00 AM - 7:00 PM

Tuesday: 7:00 AM - 7:00 PM

Wednesday: 7:00 AM - 7:00 PM

Thursday: 7:00 AM - 7:00 PM

Friday: 7:00 AM - 7:00 PM

Saturday: 7:00 AM - 3:00 PM

Pointe Pest Control accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Pointe Pest Control offers free project estimates.
Yes, Pointe Pest Control offers eco-friendly accreditations.
No, Pointe Pest Control does not offer a senior discount.
No, Pointe Pest Control does not offer emergency services.
Yes, Pointe Pest Control offers warranties.
Pointe Pest Control offers the following services: Pest Control
Termites

Contact information

1275 W Roosevelt Rd Ste 105, West Chicago, IL 60185

http://www.pointepestcontrol.net

Service hours

Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 7:00 PM
Saturday:
7:00 AM - 3:00 PM