Founded 2006 • With Angi since May 2011
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Angi Certified
Business Highlights
Family Owned & Operated
24/7 Service Offered
Eco Friendly
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Amenities
Free Estimates
Yes
Warranties
Yes
Senior Discount
no
Eco-Friendly Accreditations
Yes
Licensing
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page. Contact pro for more details.
Verified Reviews
Read reviews by category
pest control (148)home inspection (11)
Showing 1-25 of 153 reviews
Judith B.
03/15/2023
My Technician asks if I have any new areas of concern. He is thorough and always patient and pleasant. He treats 3 levels in my home. He reminds me that I can call for a follow up visit if any issues arise. I’ve had the same Tech for 2 years and that’s a convenience I appreciate! I’m very satisfied with Pointe Pest and with Cliff, my Tech.
Description of Work
Interior and exterior sprayed for ant and spider. Have had mouse baits in prior years and no signs of mouse since then.
Category
pest control
Cost
$100
Hire Again?
Yes
Service Provider Response
[Member Name Removed], thank you for taking the time to give us a positive review! We are happy to hear that our team continues to provide five-star pest control services for you. It is truly our pleasure to serve you! If you ever need anything in between scheduled visits, please don't hesitate to reach out to us. Have an amazing day!Edward M.
09/06/2022
Very knowledgeable technician did a thorough job.
Description of Work
Periodic pest control
Category
pest control
Cost
$225
Hire Again?
Yes
Service Provider Response
Hi [Member Name Removed]! Thank you for your five-star review. We're thrilled that our team provided informative and attentive pest control services for you. Our top priority during every visit is complete client satisfaction through our services, and we're so glad that we achieved this with you! We are always dedicated to solving your pest problems. If you ever need anything, please feel free to contact us. Have an amazing day!Kevin K.
09/17/2020
We had an ant infestation at our front door and back door inside and out. Jesse was on time and very knowledgeable and educated me on pests and what to do to mitigate problems in the future. He came out to our home beginning of summer and sprayed infected areas and also sprayed potential problem areas for various others pests including spiders. All the ants are gone and I haven't seen any since. I have yet to see any spiders inside my house. But have seen a few in my detached garage which I know they sprayed but, it is detached and unfinished inside, so maybe that has something to do with it? The second time they came I was at work and my husband asked them about rats. They said they do not deal with this pests but offered to point out the areas rats were most likely to enter if they were to enter our home as well as offering to fill one area in specific with copper mesh and educated him on ways to mitigate. Seriously, great customer service and got the job done.
Description of Work
Ant/spider Removal
Category
pest control
Cost
$150
Hire Again?
Yes
Service Provider Response
We are so glad you have great experiences with us. We constantly strive to not only meet but exceed expectations, so it is always fantastic to hear when our customers are happy! Thank you so much for your amazing review and for highlighting Jesse’s hard work. Our techs work very hard, so it is always very heartwarming when amazing clients like you commend their efficiency and dedication. Thank you again and we are always here when you need us! Thanks! – KELiliana G.
08/07/2020
Jesse was great! I'm thrilled I got this done and hope not to see these bugs again! I know its pricy but seeing all the equipment used, and all the time involved, gave me peace of mind! Its very worth the price, and super nice & patient person I dealt with, Jordan.
Description of Work
Exterminate bed bugs
Category
pest control, home inspection
Hire Again?
Yes
Service Provider Response
Thank you so much for the A rating, [Member Name Removed]! We pride ourselves on providing the best service possible and we are thrilled to know that your experience reflected that. Thank you for also commending Jesse, our techs work really hard and it's always very heartwarming when amazing customers like you take the time to highlight their dedication. We are truly dedicated to your pest problems and if those pesky pests are persistent, remember we will return to your home for free until it's solved! We aim not only to meet your expectations, but to exceed them and it is a pleasure serving you. Thank you again! It's our pleasure helping you stay pest-free and we truly appreciate you as a client! Thank you! - KEElaine F.
07/11/2020
Shortly after the time window Eco Pest had given me, David, the technician, texted me to let me know when he would arrive. He was here exactly on time. After letting me show him the problem areas, he carefully explained what he was about to do. He patiently answered my questions and was knowledgable and courteous. He completed indoor and outdoor treatments in about an hour. A day later I have only seen 1 ant. I was very satisfied. I signed up for an annual pest control program.
Description of Work
Address ant problem
Category
pest control
Hire Again?
Yes
Service Provider Response
[Member Name Removed], thank you so much for taking the time to give us an A rating! We constantly strive to not only meet but exceed expectations, so it is always fantastic to hear when customers are happy. If you ever need any further assistance, don't hesitate to call us anytime. Thank you again for your rating and have a fantastic week! Thanks! – KEPat H.
07/08/2020
Good but still have service agreement for 1 year that I felt I had to agree to. I didn't feel it was an option but I would have done it even if it was. Feel that customer should be given an option.
Description of Work
Address carpenter ants and spider problem
Category
pest control, home inspection
Cost
$570
Hire Again?
Yes
Service Provider Response
Thank you so much for taking the time to review us, [Member Name Removed]. We are always looking for ways to improve our service, so we welcome any feedback you have. The reason why we commit to servicing homes for a year is due to the persistence of pests. Keeping pests at bay is an ongoing job that places a precedence on preventative measures. Without being able to reservice homes quarterly to maintain/reinforce the pest barriers we put in place to make your home a fortress against pests, we simply cannot guarantee you a pest-free home. We aspire to provide the highest quality services and satisfactory results which is why we like to commit to our customers for a year. That being said, your satisfaction is our priority and, as such, we are disheartened to hear that you felt pressured into the decision of teaming up with us for a full year. Please know that we offer the service we do to try to benefit you, your family, and your home as best we can. It is truly a pleasure servicing you and we are forever dedicated to your pest problems. Thank you again for reaching out about your concerns and if you would like to discuss this matter further, or have any other questions or concerns, we would be happy to speak with you anytime: 630-596-9061. We truly appreciate you as a client and hope you have a fantastic week! Thanks again! - KEPhillip L.
07/01/2020
Lyle did a great job on our mosquitoes, and Ryan crushed the entire house of bugs, mice, and bald faced Hornets (gasp). Fantastic work
Description of Work
The total pest control package
Category
pest control
Hire Again?
Yes
Service Provider Response
Thank you so much for your review, [Member Name Removed]. Your satisfaction with our services means the world to us as we constantly strive for excellence by going above and beyond for our clients. We truly appreciate your feedback and are so grateful to have you as a client! Thanks again! – KEJohn & Carol G.
03/12/2020
George P.
03/12/2020
It went very well. Initially, it took several applications to get ahead of the problem, but the matter is well under control.
Description of Work
Routine maintenance of pest control (crickets in the basement and ants in the kitchen.
Category
home inspection
Hire Again?
Yes
Service Provider Response
Thank you so much for your A rating, [Member Name Removed]! We will always stick with you to eliminate your pest problems and we are so glad you had the faith in us to help you get pest free! We are always here when you need us and we look forward to continuing to service you!Karen C.
03/12/2020
Curtis G.
03/12/2020
PPC comes to our home four time a year.
Description of Work
N/A
Category
pest control
Hire Again?
Yes
Service Provider Response
Thank you so much for your A rating, [Member Name Removed]! It is a pleasure to service your home and it is always a pleasure to hear that you are happy with our services! We truly value your business and are here for any and all of your pest-related needs. Call us anytime!Rose L.
03/12/2020
Pointe Pest is very reliable and I like how they communicate when they are coming and who will be doing the spraying. I have used them a long time and the one time I had an additional issue they came right out to take care of it.
Description of Work
Routine bug spraying
Category
pest control
Cost
$140
Hire Again?
Yes
Service Provider Response
Thank you so much for your 5 Star review, [Member Name Removed]! We pride ourselves on providing the best service possible and we are thrilled to know that your experience reflected that. We truly appreciate you as a client and please let us know if you ever need anything. Have a fantastic pest-free week!Linda K.
03/12/2020
I have used them for several years, both for inside and outside work. Their service is exceptional from their telephone staff and supervisors to their onsite workers. Everyone is pleasant, customer focused, on time, and results oriented. I will continue to use Pointe Pest Control.
Description of Work
N/A
Category
pest control
Hire Again?
Yes
Service Provider Response
Thank you so much for being a loyal customer, [Member Name Removed]. We truly appreciate your business and we are so happy to hear that you are continuously please with our services. Let us know if theres ever anything we can do for you. Thank you! - KEDonna C.
03/12/2020
Great they stayed til the problem was solved.
Description of Work
Pest service
Category
pest control
Hire Again?
Yes
Service Provider Response
Thank you so much for taking time out of your day to review us! We really value our customers and are so happy to know when you are satisfied. Thanks again! – KEWilliam M.
03/12/2020
They’re service people are top notch. They work from the outside of the house unless we request a specific issue inside which they always accommodate for no additional charge. We rarely have issue with bugs in the house. Pointe is an excellent service
Description of Work
Quarterly pest control service
Category
pest control
Cost
$99
Hire Again?
Yes
Service Provider Response
Thank you so much for giving us an A rating, [Member Name Removed]! We want you to enjoy a safe, pest-free home, and we are so glad to know that we have been able to help you achieve that! We are always here when you need us, and if you ever need any further assistance, don't hesitate to call us anytime. Thank you again for your rating and have a fantastic week!Mary S.
03/12/2020
Needed to spray in between baseboards and walls. A time consuming application which Pointe Pest thoroughly completed in every room.
Description of Work
N/A
Category
pest control
Hire Again?
Yes
Service Provider Response
[Member Name Removed], thank you so much for rating us an A after your service! We are happy to help even in time consuming cases. Thank you for your business and we look forward to continuing to service you whenever you need us! Thanks again! - KEBob T.
03/12/2020
Bees eradicated - required several follow-up trips but they stayed on it until they were gone - at no additional cost for follow-up treatments. Now using them for quarterly perimeter spraying
Description of Work
Initial eradication of large bee nest over the garage.
Category
pest control
Cost
$99
Hire Again?
Yes
Service Provider Response
[Member Name Removed], thank you so much for giving us an A rating! We are so glad we were able to team up with you to get rid of those bees. Thank you for being a loyal customer and we look forward to continuing to service you! Thanks again! - KERobert H.
03/12/2020
Great, the tech did a great job. Was on time, polite and professional.
Description of Work
Outside pest control. Spiders, ants, vols and bees.
Category
pest control
Cost
$100
Hire Again?
Yes
Service Provider Response
Hello, [Member Name Removed]! Thank you so much for your review. We enjoy what we do and having satisfied clients just makes us want to work harder for your business! Thank you! - KEJack I.
03/12/2020
The technicians always do a very thorough job when they are here.
Description of Work
N/A
Category
pest control
Hire Again?
Yes
Service Provider Response
Hello, [Member Name Removed]! Your satisfaction with our services means the world to us. We strive for excellence by going above and beyond for our clients. We appreciate your feedback and are so grateful to have you as a client! Thanks again! - KEChris W.
03/12/2020
Fabulous as usual. Great technicians- professional, on time and knowledgeable.
Description of Work
Exterior inspection and extermination.
Category
pest control
Hire Again?
Yes
Service Provider Response
Thank you for your review, [Member Name Removed]! We are so glad to hear that we are able to help you. Your satisfaction is our number one priority and we are always here to help when you need us. Thanks again! - KEBruce and Donna N.
03/12/2020
Joe K.
03/12/2020
Fine. The technician was well-informed and very helpful.
Description of Work
Pest control
Category
pest control
Hire Again?
Yes
Service Provider Response
Hello, [Member Name Removed]. We truly appreciate your feedback and your business! We strive for excellence through customer satisfaction and it is always great to hear from our clients!Fran P.
03/12/2020
Every technician that comes to my home has been so very respectful and conscientious. They explain everything that they are doing they always ask me if I need any extra help or questions and they are all ready to help with anything I need
Description of Work
Quarterly insect and mice control.
Category
pest control
Cost
$121
Hire Again?
Yes
Service Provider Response
[Member Name Removed], thank you so much for your A rating! Our techs train and work hard, and we can't thank you enough for your praise of them! We really appreciate your business. Thanks again! - KEMickey S.
03/12/2020
They communicate well, do the job correctly, and automatically bill/debit our account. We are very happy with them.
Description of Work
N/A
Category
pest control
Cost
$104
Hire Again?
Yes
Service Provider Response
Hello, [Member Name Removed]! Thank you so much for your review. We enjoy what we do and having satisfied clients just makes us want to work harder for your business! Thank you! - KENat G.
03/12/2020
Everything went great. Our service technician was great!
Description of Work
General inside/outside exterminating
Category
pest control
Cost
$90
Hire Again?
Yes
Service Provider Response
[Member Name Removed], thank you so much for your A rating! Our techs train and work hard, and we can't thank you enough for your praise of them! We really appreciate your business. Thanks again! - KEPhone
Address
1275 W Roosevelt Rd Ste 105
West Chicago, IL 60185
Website
http://www.pointepestcontrol.netService Categories
Other Information
Services offered
Services not offered
Covid-19 update
We are taking additional precautions to protect our customers.
Health & Safety Measures
We will wear masks and gloves when we visit your home
All statements concerning COVID‑19 business operations and essential services are informational only, and are self‑reported and not verified by Angi.