Founded 1981 • With Angi since July 2006
Amenities
Free Estimates
yes
Warranties
ask for details
Senior Discount
no
Eco-Friendly Accreditations
No
Licensing
Bonded
Insured
This pro has not provided any licensing information to Angi at this time.All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page. Contact pro for more details.
Verified Reviews
Showing 1-5 of 5 reviews
LUAN & JOSEPH D.
10/17/2007
Rajeev V.
06/29/2007
Absolutely the worst service I have ever received. I could never recommend them to anyone: 1.Closed outdoor hot tub last October for $250.00 w/o issue. 2.Scheduled to open outdoor for $325.00 originally in April. 3.Didn t actually show up until June after I called them multiple times. Now claims there is a problem with a hot tub since the time they originally closed it in October w/o problem. 4.Said there were problems with the pumps, and they would take them to the shop to determine what needs to be done at no charge. The hot tub cannot be opened. 5.They called saying they couldn t get replacement parts. Turns out they are not an authorized Jaccuzi center, and the owner didn t even know the exact parts that needed replacement. They then proceeded to hold the pumps they had voluntarily taken hostage unless I paid them unless I paid them for services non-rendered, incomplete, and didn t know what parts to even look for.($325.00). Tried to up sell me into a $2500 replacement.
Description of Work
They were supposed to open my outdoor hot tub back in April. Didn't arrive until June, and performed the worst service I have had from a vendor ever.
Category
pool cleaners
Service Provider Response
THE SERVICES WHICH WERE CONTRACTED FOR WERE COMPLETED. THE SERVICES PROVIDED WAS TO CLEAN UP THE SPA AND PREPARE IT FOR USE. HOWEVER, WE CANNOT BE RESPONSIBLE FOR OLD EQUIPMENT NOT BEING FUNCTIONAL. THE PARTS ARE NOT AVAILABLE AND THE CUSTOMER HIMSELF RECEIVED A QUOTE FROM ANOTHER VENDOR WHO TOLD HIM THE SAME THING, THAT THE PUMPS NEEDED REPLACEMENT. AT NO TIME DO WE CLAIM TO BE AN AUTHORIZED JACUZZI CENTER. WE SERVICE MANY DIFFERENT MANUFACTURERS OF SPAS AND THE USE OF NON-OEM PARTS IS COMMON. THE CUSTOMER WAS WELL AWARE OF OUR BACKLOG OF WORK AS OUR PRIMARY FOCUS IS POOLS AND HE CALLED DURING POOL OPENING SEASON. HOLDING THE PUMPS HOSTAGE MAKES NO SENSE BECAUSE AS WE SAID THEY WERE USELESS TO BEGIN WITH.Rajeev V.
10/31/2006
Service was good, but scheduling and initial responsiveness was difficult. I called approximately 4 times before I was able to get this scheduled. The first 3 times, I was told I would be called back. The call back times ended up either being received at different days/times then when I was told, and/or a call back was never received. On the 4th try, I was finally connected directly with the folks that did the work immediately. Happy with the work and outcome though.
Description of Work
Winterized my outdoor Jacuzzi hot tub.
Category
pool cleaners
STANLEY D.
10/30/2006
They were excellent. There was originally a mix-up in the scheduled time (they didn't show up when I thought they were going to), but they were extremely apologetic (and I definitely got the feeling this was a rare instance). After that, they came the next day, did the work in a timely manner, and were polite and professional. They were even a little less expensive than some others I priced.
Description of Work
They closed and winterized my in ground pool.
Category
pool cleaners
LUAN & JOSEPH D.
07/12/2006
They also do all of our maintenance, and they take very good care of our pool. They are very professional, they keep their appointments, and they do a good job.
Description of Work
Pool restoration and repair, the job includes painting, cleaning, and general refurbishing of the pool. Maintenance costs to them are around $500 per year.
Category
pool cleaners