Founded 1981 • With Angi since July 2006
Service Provider Response
THE SERVICES WHICH WERE CONTRACTED FOR WERE COMPLETED. THE SERVICES PROVIDED WAS TO CLEAN UP THE SPA AND PREPARE IT FOR USE. HOWEVER, WE CANNOT BE RESPONSIBLE FOR OLD EQUIPMENT NOT BEING FUNCTIONAL. THE PARTS ARE NOT AVAILABLE AND THE CUSTOMER HIMSELF RECEIVED A QUOTE FROM ANOTHER VENDOR WHO TOLD HIM THE SAME THING, THAT THE PUMPS NEEDED REPLACEMENT. AT NO TIME DO WE CLAIM TO BE AN AUTHORIZED JACUZZI CENTER. WE SERVICE MANY DIFFERENT MANUFACTURERS OF SPAS AND THE USE OF NON-OEM PARTS IS COMMON. THE CUSTOMER WAS WELL AWARE OF OUR BACKLOG OF WORK AS OUR PRIMARY FOCUS IS POOLS AND HE CALLED DURING POOL OPENING SEASON. HOLDING THE PUMPS HOSTAGE MAKES NO SENSE BECAUSE AS WE SAID THEY WERE USELESS TO BEGIN WITH.