R & S Plumbing Inc

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KEITH IS INCREDIBLY EASY TO WORK WITH.

JIM DURSO WAS VERY PROFESSIONAL. HE FIXED THE DISPOSAL AND TOLD ME IT WOULD LAST ANOTHER 10 YEARS. HE COULD HAVE JUST AS EASILY TOLD ME I NEEDED ANOTHER ONE AND THIS ONE COULDN'T BE FIXED. I WILL USE R & S FOR ALL OF MY PLUMBING NEEDS.

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KEITH AND MARK WERE HONEST, KNOWLEDGEABLE, AND DID A HIGH QUALITY JOB. KEITH OFFERED ADVICE ON HOW I COULD KEEP OUR BATHROOM SINKS SMELLING FRESH, IMPROVE OUR TOILET FLUSHING PERFORMANCE, MAKE A LINT SCREEN FOR OUR LAUNDRY TUB DRAIN, AND CORRECT A PROBLEM WITH SHOWER WATER TEMPERATURE (GETS HOT WHEN THE TOILET IS FLUSHED AND COLD WHEN THE HOT WATER IS TURNED ON IN THE SINK).

THEY WERE HONEST, STATED THAT THEY DON'T DO THE WORK I WAS LOOKING FOR THEM TO DO. THEY DID REFER ME TO A COMPETENT PLUMBER WHO DID PERFORM SEWER WORK.

KEITH WAS VERY HELPFUL AND EXPLAINED WHAT HE WAS DOING AND HOW TO CARE FOR SUMP PUMP ETC. ALSO HAD HIM EVALUATE INJECTOR PUMP WHICH HE THOUGHT COULD BE REPLACED BUT RECOMMENDED WATCHING FOR AWHILE BECAUSE IT WAS GOOD QUALITY. VERY STRAIGHTFORWARD ABOUT WHAT WORK NEEDED TO BE DONE AND WHAT PROBABLY DIDN'T. THE JOB WAS DONE IN LESS THAN 1 HOUR AND EVERYTHING WAS CLEANED UP. POLITE AND PROFESSIONAL. WILL DEFINITELY USE THEM AGAIN!

I CALLED R&S AND THEY WERE EXTREMELY PROMPT, PROFESSIONAL, AND HONEST. THEY UNDERSTAND THE MEANING OF 'CUSTOMER SERVICE' AND WERE ALSO GREAT AT EXPLAINING THE PROBLEM TO A PERSON WHO DOESN'T KNOW A LOT ABOUT PLUMBING.

AFTER A REASONABLE ATTEMPT AT ROUTING THE LINE, IT WAS DETERMINED WE NEEDED TO CUT THE PIPE TO REMOVE THE CLOG. THEY MADE EVERY EFFORT TO WORK QUICKLY, EFFICIENTLY AND TO KEEP COSTS DOWN.

KEITH WAS VERY HONEST AND TOLD US WE WOULD HAVE A PROBLEM WITH MOVING THE WATER LINE STATING IT WOULD FREEZE IN THE WINTER. WE APPRECIATE HIS HONESTY. WE DID NOT HAVE THE WORK DONE. HE WAS VERY PROFESSIONAL AND HELPFUL. HE RESPONDS TO CALLS VERY PROMPTLY. I WOULD NOT HESITATE TO CALL HIM AGAIN IN THE FUTURE!

EXCELLENT COMPANY IN EVERY WAY!

EXCELLENT EXPERIENCE WITH THIS COMPANY. KEITH WAS ABLE TO USE PARTS THAT I HAD ALREADY PURCHASED. HE ALSO TIGHTENED MY TOILET SEAT (DIDN'T EVEN KNOW UNTIL AFTER HE'D LEFT).

I WAS PLEASANTLY SURPRISED THAT HE KEPT COSTS TO THE BARE MINIMUM AND ACCOMPLISHED THE WORK ON A TIMELY BASIS. I WOULD HIRE THEM AGAIN IN A HEARTBEAT. (THE COST IS LISTED AS $0 BECAUSE I HAD 2 SEPARATE CALLS.)

THE PERSON WAS EXTREMELY HELPFUL AND SUGGESTED A PLUMBER LOCATED NEAR MY HOME.

THE DURSO BROTHERS, JIM AND KEITH, WHO RUN R & S PLUMBING, DO AN OUTSTANDING JOB. WE HAVE USED THEM BEFORE AND CAN RECOMMEND THEM HIGHLY. BEYOND THE CATEGORIES GRADED ABOVE, THEY ARE VERY COURTEOUS AND RESPONSIVE TO QUESTIONS AND CONCERNS. I KNOW I CAN TRUST THEM TO DO THE WORK REQUIRED WELL, ONLY THE WORK NECESSARY, EFFICIENTLY AND ECONOMICALLY.

I HIGHLY RECOMMEND THIS COMPANY. THEY CAME WHEN THEY SAID THEY WOULD, THEY NOT ONLY COMPLETED THE WORK I REQUESTED BUT ALSO MADE SOME MINOR REPAIRS TO ADJOINING PIPES. THE TIME AND COST WERE ESTIMATED ACCURATELY. THEY CLEANED UP, TOO.

ON THE FIRST OCCASION, I HAD PRIOR COMMITMENTS, AND A VERY SMALL WINDOW (THREE HOURS OPEN ON A FRIDAY EVENING BETWEEN APPOINTMENTS) TO DO THIS REPAIR. DIANE CONTACTED KEITH, WHO OWNS R & S WITH HIS BROTHER. HE CALLED ME WHEN HE WAS FINISHED WITH THE JOB HE WAS DOING AND 10 MINUTES AWAY FROM MY HOUSE, TO GIVE ME A CHANCE TO MEET HIM THERE. HE DID EVERYTHING QUICKLY, NEATLY, EFFICIENTLY, & PROPERLY, AND I ENJOYED HIS INTELLIGENT CONVERSATION WHILE HE WORKED. HE CHARGED ME FAIRLY, AND THANKED ME FOR MY BUSINESS. I WILL BE ASKING HIM BACK TO DO MORE WORK. ON THE SECOND VISIT, WE EVEN SCRUBBED OUT THE INSIDE OF THE OLD TANK, WHICH WAS DARK BROWN WITH MINERAL DEPOSITS. (I NEVER REALIZED THE INSIDE OF THE TANK WAS LIGHT GREEN LIKE THE OUTSIDE!) I'D HAD A VERY GOOD PLUMBER FOR YEARS, BUT HAD AN EMERGENCY WHILE HE WAS OUT OF TOWN. KEITH CAME TO THE RESCUE, FITTING HIS BUSY SCHEDULE WITH MY IMPOSSIBLY CRAMPED APPOINTMENT BOOK. NOW, AFTER WORKING WITH KEITH, I AM HIS CUSTOMER FOR LIFE.

KEITH FROM R&S PLUMBING DID A GREAT JOB WITH ALL OF THE INSTALLATION AND CLEAN-UP AFTERWARD! HE EXPLAINED HOW THE NEW SYSTEMS WORKED AND ABOUT HOW TO MAINTAIN THEM AND CHANGE THE FILTERS, ETC. VERY PROMPT, PROFESSIONAL, OUTSTANDING SERVICE OVERALL. WILL DEFINITELY USE THEM IN THE FUTURE. THANKS TO ANGIE'S LIST FOR MAKING ME AWARE OF THEM THROUGH THEIR REVIEWS

R&S WAS VERY GOOD ABOUT ACCOMMODATING OUR SCHEDULE. VERY KNOWLEDGEABLE AND THOROUGH.

WENT OVER AND ABOVE MY EXPECTATIONS.

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THE GUY THAT CAME OUT COULD NOT HAVE BEEN NICER. HE WAS PROMPT (I HAVE NEVER HAD SOMEONE CALL ME RIGHT ON TIME TO LET ME KNOW THEY WERE ON THEIR WAY). HE WAS IN A GREAT MOOD, FRIENDLY AND LET ME KNOW EVERY STEP OF THE WAY WHAT HE WAS FINDING. THE PROBLEM WAS AN UNEXPECTED ONE AND TOOK A LITTLE FIGURING OUT. HE CLEANED UP EVERYTHING BEFORE LEAVING. HE GOT BLOCKED IN THE DRIVEWAY BY SOMEONE WHO HAD COME TO MY HOUSE AND LEFT A CAR IN THE DRIVEWAY. EVEN THEN, HE WAS VERY NICE ABOUT THE MISHAP AND WAITED UNTIL WE COULD GET THE CAR MOVED. THE WORK WAS COMPLETED, EVERYTHING IS WORKING WELL AND IT WAS ACTUALLY A PLEASANT EXPERIENCE TO HAVE R&S COME. THANKS ANGIE FOR THE RECOMMENDATION!

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HONEST. COULD HAVE TRIED TO SELL US A NEW PUMP, BUT RECOGNIZED THAT THE PUMP WAS RELATIVELY NEW AND THAT ONLY A SWITCH NEEDED FIXING. WE CALLED TO HAVE THEM COME OUT RIGHT AWAY ON A SUNDAY. THEY DISCUSSED THE PROBLEM WITH US OVER THE PHONE AND DETERMINED THAT NOTHING NEEDED TO BE DONE IMMEDIATELY, SO THEY SAVED US A SERVICE CALL AT EMERGENCY/OVERTIME RATES.

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