Approved ProEAGLE AIR INC HEATING & CLNG
About us
Our company is a nationally ranked at AAA for quality with awards, our customer base most of Chicago land suburbs,Normal trip and diagnostic charge 89.95 Emergency service trip and diagnostic charge 89.95, part warranties per manufacture, new equipment warranties 90 day, 1 year, 5 year, 10 year
Business highlights
Services we offer
Full service HVACR company, sales-service-installation, High efficiency forced air and hot water boiler heating and cooling product installations-service, indoor air quality control,forced air balancing, energy management systems, central humidification, preventative maintenance, safety inspections with report, carbon monoxide testing and repair, natural gas leak testing and repair,refrigerant leak testing and repair, noise prevention, duct work installations and repair, maintenance contracts
Amenities
Eco Friendly Accreditations
Yes
Emergency Services
Yes
Free Estimates
Yes
Warranties
Yes
Senior Discount
5%
Accepted Payment Methods
- PayPal
- Financing Available
- Check
- Zelle
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 78% | ||
| 7% | ||
| 0% | ||
| 4% | ||
| 11% |
Filter reviews by service
"Thank you, very much!!"
"Thank you, very much!!"
"Thank you much!"
"Thank you much!"
"First of all we were only out to your property 2 times, we treated you with overwhelmingly customer respect, if anyone has an attitude is you! and we absolutely do not need customers like you. If you can not tell the truth about the real story, you -- miss customer are living in a fantasy world. We have tried to render your problem as soon as possible our first service call was 11/6/17 we called Tuesday 11/7/2017 to schedule return trip for Tuesday but you declined to have us out because you miss customer had other planes, you insisted we return Friday 11/10/17 but we see you lie and deceive to make us look bad. You are far from the truth and we will never service you ever again."
"Greetings, Thank you for choosing Eagle Air Inc., Heating and Cooling. We value our customers and we also value your experience with our organization. Your feedback is important to us, so we would like to ask a quick favor of you. We would really appreciate it if you could take a few minutes to post a positive review about your experience on our Better Business Bureau business profile. Your review is extremely important to us because it gives us feedback to improve the customer experience and offer products and services that will enhance your satisfaction with our organization. Thank you again for your business and we really appreciate you taking the time to help us to better serve you in the future! Have a wonderful day! Sincerely, Eagle Air Inc., Heating and Cooling ____________________________________________________________________________________________________________________________________________________________"
"It is a pleasure to address you needs. We strive to provide 100% customer satisfaction and look forward to assisting you with solutions to any problems you may have in the future. Eagle Air. Inc."
"It is always a pleasure to assist in our customers needs. We appreciate our customers, and try to the best of our ability to satisfy all our customers concerns, questions and there comfort levels. It has been a pleasure to assist you with your cooling and look forward to servicing you in the future. Sincerely, [Member Name Removed] with Eagle Air Inc."
"Thank you very much for the nice review. We take pride in satisfying our customers needs. We truly appreciate you as a customer and we look forward to serving you in the future. Thank you very much, Eagle Air Inc."
"Thank you for your A review. We appreciate having a great customer like you Thank You Again Eagle Air Inc."
"Thank you for your A review. We appreciate having a great customer like you Thank You Again Eagle Air Inc."
They had installed a new furnace prior to our purchase of our house. The furnace started to have issues within two years of install. I had two other companies inspect and got two completely different reasons as to cause. At that point I decided to contact the people who installed it. Tony was who installed it and was the one who diagnosed the problem.
The problem was duct work for flue was too small. Estimate $600. The question I had was, if they installed the furnace and duct work, and it wasn't the correct size, why was I paying them to fix it. A shrug was the answer.
Without functioning heat, I reluctantly agreed. I also had them replace the humidifier filter at his recommendation.
Good news: He was exactly right, the different sized duct work fixed the problem.
Bad news: They didn't replace the humidifier filter. They just rinsed it off, but charged me for the new one.
Overall: I wouldn't use them for a new install. If you use them for service/repairs, watch them to make sure they do what they say.
"At first let me clarify the situation. You as a customer did not hire us directly for the furnace replacement witch would have cots you anywhere between $2000 and $3000. The home warranty company you use supplied the furnace with no cost to you. We installed the unit through your home warranty. The amount you paid of $700 was for modifications that your warranty company would not cover for the electric, gas line, sheet metal work and the chimney work to make the new furnace that was 33 inches tall compared to the old furnace that was 56 inches tall to work properly ans safely. As far as the humidifier concern, we washed out the humidifier scale tray, cleaned out the lime and mold build up and installed a new water filter we supplied, we have proof of this. If this was a concern at that time, We ask why you did not contact our company with your questions? It only would have taken a phone call."
"Thank you kindly for your A review. We apreciate your feedback and look forward to assisting you in the future. Eagle Air Inc."
This is a little thing, but I appreciated being able to read the detailed description of the work on the work order. Many times technicians barely scratch out something in code and so there's no way of knowing what was actually done.
I have to admit I was leary of this company based on a few reveiws I saw, but from my one interaction with Eagle Air, we are very satisfied with the response, service and professionalism of this company. Keep up the great job! We've had no further issues since Bryan came out.
"Thank you kindly for your A review. We appreciate your feedback and look forward to assisting you in the future. Eagle Air Inc."
Licensing
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