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A1 Affordable Appliance Heating & AC Repair

Founded 2001 • With Angi since January 2011

2.1

(7) Verified Reviews

Business Highlights

Emergency Services OfferedEmergency Services Offered

Description

appliance repair. heating and air repair. we offer same day service open 24hrs for heat and a/c we warranty all work...

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Verified Reviews

A few reviews for this pro...
1.0

11/29/2020

Might be the WORST company I've ever worked with. They came to my home on 10/1/2020 to diagnose an issue with our dishwasher.I was told that i needed two parts for the repair. The tech did not have the parts available and said that he would order them and they would be there in 7-10 days for them to complete the repair. Our home was under contract with a closing date scheduled so I paid in full (r...

Description of Work
Dishwasher Repair

Category small appliance repair

1.0

02/24/2018

I called on Sun. A1 called and said couldn’t come out until Thursday. Repairman showed up and was onsite for 15 minutes and said he replaced a washer. The repair bill was $206. We were charged $195 for the washer. The repairman checked the washer empty. It worked. After he left, when we put clothes in the washer it didn’t work. Charge $206 for the placement of a washer that only required removing ...

Description of Work
Maytag washer wasn’t agitating

Category appliance repair

1.0

10/24/2017

THE SERVICE PERSON WAS GREAT! BUT IT STOPPED THERE. PARTS WERE ORDERED AND WE GAVE THEM 50% CHECK DOWN. MONTH WENT BYE NO WORD ON PARTS. WIFE CALLED AND GOT NO HELP. FINALLY AFTER 3 MONTHS OF CALLS SHE ASKED FOR THE MANAGER SO WE COULD GET A REFUND AND WE COULD LOOK ELSEWHERE FOR A NEW SERVICE. SHE WAS TOLD A CHECK WOULD BE SENT OUT. THAT WAS 6 WEEKS AGO AND STILL NO CHECK. EVERYTIME SHE CALLS NO ...

Description of Work
NEEDED REPAIR WORK DONE ON AN OVEN IN MY VIKING RANGE. NEEDED NEW THERMOSTAT AND THE SERVICE TEC. FELT THE HEATING ELEMENT SHOULD ALSO BE CHANGED.

Category appliance repair

2.0

07/09/2015

unknown

Description of Work
I hired this company to repair my clothes dryer. The appointment was for Sunday between 10am and noon. By 11:55 am, the repair person was not at my home and had not called to advise about their ETA. I called the office, and the man answering the phone seemed bewildered about my call to the extent that I asked if I had dialed incorrectly. I thought I had reached a home instead of an office! There was no sense of urgency or importance about customer service. He was unconcerned that no one had arrived. His approach was that I should be more understanding that the repair person had had an emergency A/C call (the outside temperature was 75 degrees that day) and the repair was more involved than anticipated. When I asked why I had not been contacted and advised, or why another person had not been dispatched, all that the representative could respond with was more excuses. There was no respect for my time. The repair guy (Andrew) finally arrived shortly after 1pm. He quickly diagnosed the problem as the vent. When I inquired about running a diagnostic tool to ascertain it was nothing else, he reprimanded me that it wasn't necessary. He informed me with his 8 years of repair knowledge, he knew everything, I guess including how to make me a satisfied customer! When I told him that I wanted to insert a damp piece of clothing into the dryer to see if it would dry, he told me that he didn't have time to wait around the 10-15 mins it might take (although he was still at my home gathering a cost estimate from the office for equipment needed to repair the problem). I reminded him that I had waited 3 hours for his appearance and I felt he could wait, especially since he was still writing up the bill. There was no attempt whatsoever from this company to mitigate my irritation. A little discount on the bill would have gone a long way to make me feel better. Of course I did not hire them for the repair!! This company also has very, very bad reviews on Yelp. My advice is not to use at all, and Angie's list should drop this company from the roster. RUN!!

Category appliance repair

5.0

02/18/2013

The entire experience was wonderful and I'm so happy to be able to dry clothes again!!!!

Description of Work
The technician came to my home on a Saturday morning to repair my clothes dryer that was no longer heating. I appreciated the Saturday appointment since I work full-time during the week. The technician was both cordial and professional. He put covers over his shoes as to not soil my floors and carpeting. The problem was diagnosed promptly and he did not push me to make the decision as to have the dryer repaired or to replace it. I was kept informed during the process as to what the cost would be. He also fixed the vent hose which was not connected properly. I would definitely use them again!!!

Category appliance repair

    Services Offered

    Mention Angies list we will take $25 Off any repair. no service call charge with any repair same day sevice

    Services Not Offered

    sell parts to public

    General Information
    Free Estimates
    Ask for Details
    Eco-Friendly Accreditations
    Yes
    Payment Options
    MasterCard, American Express, Discover, Check, Visa
    Emergency Service
    Yes
    Warranties
    Yes