Casey Automotive of Palatine

About us

At Casey automotive we are a full service automotive shop, offering a wide range of repairs for all makes and models, foreign and domestic. No job is too big or too small – we do it all! If you have an extended service contract we can also perform extended warranty work. Let the Casey pros with 41 plus years of experience help provide you with the highest quality and most efficient automotive service. We promise to listen to your needs and always remain on your side by adhering to integrity, value and efficiency. We pride ourselves in keeping our staff, equipment and products up to date, and we pledge to protect the communities we serve by being environmentally friendly. We recycle oil, anti-freeze and utilize energy saving lights and appliances. Unlike many automotive shops, our service technicians are not paid on commission. All of our employees are passionate about their work. Through this personalized approach to auto repairs, we remain focused on outstanding customer service – not sales volume. At Casey’s we are on your side! We strive to meet the needs of all our customers by offering free shuttle service to and from our facility, as well as complimentary loaner vehicles to save you time and money. As a Casey’s customer, you’ll also enjoy free wi-fi, gourmet coffee and high-definition flat screen tv’s in our clean waiting room area as your vehicle is being serviced. For your convenience, we also provide a nighttime drop box as well as 24-hour towing and roadside assistance.

Business highlights

49 years of experience

Services we offer

& struts., Air conditioning system, alternators & starters, belts & hoses, car batteries, complete engine repair, computerized engine diagnostics, cooling system repair & service, electrical systems repair & service, emission repair, factory scheduled maintenance, failed emission test repair, filters & lube, fuel pumps & lines, fuel system injector cleaning, oil change, radiator replacement & service, shocks, steering & suspension, timing belts & chains, transmission tune ups, water pumps

Amenities

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.667 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
75%
4
15%
3
4%
2
1%
1
3%
Showing 1-25 of 67 reviews
JoAnn D.
Feb 2020
5.0
Yes, I recommend this pro
Always professional with respect to explaining cost and need. First I had an older Jeep that was falling apart and they would explain the problem, give me a quote and let me know where any issues were headed. Three years ago I bought a newer Honda that I should have had Casey's team check out before buying but did not realize that this was an option. They have replaced rusted out brakes, a leaking steering line and more. I always bring my car here for regular maintenance and minor repairs. I trust Pete and his team to give me solid advice and their very best price.

Lee H.
Aug 2018
5.0
Yes, I recommend this pro
$70
All is well now and done in a short time.

Tony L.
Feb 2018
5.0
Yes, I recommend this pro
$650
Very well. Pleased with there approach and honesty

Don K.
Feb 2018
5.0
Yes, I recommend this pro
$280
Excellent work and service . Pete, Jesse and staff consistently provide the highest quality work at a reasonable price . They never try and upsell services or products that aren’t truly needed.

Theresa P.
Oct 2017
4.0
Yes, I recommend this pro
just fine-you get what you pay for

Patricia T.
Sep 2017
5.0
Yes, I recommend this pro
$250
very good all work was completed

JENNY C.
Aug 2017
5.0
Yes, I recommend this pro
Very well. Had a very nice loaner car for the 2 days it took to do the work.

James W.
Aug 2017
5.0
Yes, I recommend this pro
I don't remember the cost. They're extremely honest and thorough. They don't try to upsell you or oversell you. They're honest. I took my car there and requested an oil flush, the regular one. They actually took the time and looked in their records. They told me that I didn't need one because I had it done three months before and had forgotten about it. They could have easily done the regular flush and charged me for it because I asked for it.

Becky F.
Jun 2016
3.0
$599
unknown

SUSAN K.
Mar 2016
5.0
Yes, I recommend this pro
$224
They always go above and beyond when it comes to service. Went in for an oil change and to check any damage that may have occurred when I got stuck in our last ice storm; They are always very courteous and thorough. They offered to rotate my tires at no charge and gave me the sale price on the oil change without my having to ask; I had an oil leak I didn't know about and they showed it to me and performed the fix in the time they estimated.
The only issue I have is that they don't take appointments. I can only go on a Saturday. They open at 7:30 and I was there at 6:50 in order to get in before the crowd comes. They are very busy. They are worth the extra waiting time. I know I will always get great service at a reasonable price.

Peter P.
Mar 2016
4.0
Yes, I recommend this pro
$219
unknown

John S.
Feb 2016
5.0
Yes, I recommend this pro
$24
unknown

LAURA P.
Jan 2016
5.0
Yes, I recommend this pro
$250
unknown

Patricia T.
Jan 2016
4.0
Yes, I recommend this pro
unknown

Elizabeth G.
Dec 2015
5.0
Yes, I recommend this pro
unknown

Richard P.
Sep 2015
5.0
Yes, I recommend this pro
$49
.

Carol O.
Jul 2015
5.0
Yes, I recommend this pro
$50
unknown

Young L.
Jul 2015
5.0
Yes, I recommend this pro
.

Jo S.
Mar 2015
5.0
Yes, I recommend this pro
$500
unknown

Christine Z.
Mar 2015
5.0
Yes, I recommend this pro
unknown

Raymond S.
Oct 2014
5.0
Yes, I recommend this pro
$60
unknown

ROSALIE L.
Aug 2014
5.0
Yes, I recommend this pro
unknown

CHRIS S.
Jul 2014
5.0
Yes, I recommend this pro
$30
unknown

John M.
Jun 2014
5.0
Yes, I recommend this pro
$750
I've had all my cars, and my family's cars repaired at Casy's for the last 15+ years. They always give me a reasonable price and do great work. I would recommend their services.

Steve B.
May 2014
5.0
Yes, I recommend this pro
unknown
Showing 1-25 of 67

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Casey Automotive of Palatine is currently rated 4.6 overall out of 5.
Casey Automotive of Palatine accepts the following forms of payment: CreditCard
Yes, Casey Automotive of Palatine offers free project estimates.
No, Casey Automotive of Palatine does not offer eco-friendly accreditations.
No, Casey Automotive of Palatine does not offer a senior discount.
No, Casey Automotive of Palatine does not offer emergency services.
No, Casey Automotive of Palatine does not offer warranties.

Contact Information

138 Northwest Hwy, Palatine, IL 60067

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