Approved Pro
Approved Pro
Best Windows Inc
New Windows Service, Storm Windows - Install or Replace, Business Window Service,
About us
*Virtual Remote Estimates Are Always Available* We provide high preformance windows at a much lower cost because you deal direcly with me John Wrzesinski the owner. Please call me at 7082042446 today.
Business highlights
Veteran owned and operated
28 years of experience
Services we offer
Residential windows, roofing, siding, decks & patios. and Remodeling.
Amenities
Free Estimates
Yes
Warranties
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.8186 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 89% | ||
| 6% | ||
| 3% | ||
| 1% | ||
| 1% |
Showing 101-125 of 186 reviews
Meka R.
Jun 2014
I am no expert at replacement windows, but in my estimation the quality of the windows for the price is comparable with a quote from one another company. I found John to be professional. He followed up with all the required paper work and permits, and sent a team of professionals to install windows. The team showed up about 9:30 AM on the scheduled day and finished all work by about 3:30 PM. The installers were friendly, courteous, professional, and they did very good work in my estimation. The inspector from our Village office also gave complements to their work.
One observation is the cord that operates blinds for one (out of 15) of the windows swings slowly like a pendulum in winter. I still need to see if there is a minor leak.
I waited for a year before giving a review so that I can experience all seasons with the windows. I can't speak to money savings part as it is hard for me to quantity, but I would say the windows are easy to operate and maintain. Overall I am happy with John and his installation team. I would recommend them to a friend.
One observation is the cord that operates blinds for one (out of 15) of the windows swings slowly like a pendulum in winter. I still need to see if there is a minor leak.
I waited for a year before giving a review so that I can experience all seasons with the windows. I can't speak to money savings part as it is hard for me to quantity, but I would say the windows are easy to operate and maintain. Overall I am happy with John and his installation team. I would recommend them to a friend.
Response from Best Windows Inc
"thank you so much for you extremely kind review! respectfully john wrzesinski president best windows inc"
Brandy B.
Jun 2014
John and his crew are the greatest. We called him to get a quote to replace our
old, ratty basement windows and he came as promised. He was very knowledgeable about what windows could
be provided and the positives and negatives of each variety. His quote ended up being more than we had originally
indented on spending but it was worth it. We knew that we were getting quality windows that would last for decades
to come and were being installed by professionals. Yes, we could?ve gone to Lowes and bought a window for half the price and fumbled our way through installation but the quality would not have even come close. Egore and his team installed the windows in a day and did an amazing job. They were professional and cleaned up all the debris. We are on a main road and cannot hear a thing inside the house now. There are absolutely no drafts in our basement now and the entire house stays warmer. Overall a great job.
old, ratty basement windows and he came as promised. He was very knowledgeable about what windows could
be provided and the positives and negatives of each variety. His quote ended up being more than we had originally
indented on spending but it was worth it. We knew that we were getting quality windows that would last for decades
to come and were being installed by professionals. Yes, we could?ve gone to Lowes and bought a window for half the price and fumbled our way through installation but the quality would not have even come close. Egore and his team installed the windows in a day and did an amazing job. They were professional and cleaned up all the debris. We are on a main road and cannot hear a thing inside the house now. There are absolutely no drafts in our basement now and the entire house stays warmer. Overall a great job.
Response from Best Windows Inc
"thank you so much for your very kind review respectfully john"
Alicia D.
May 2014
They did a great job. The cleaned up and they did exactly what they said they were going to do. They also were reliable. It was quick and it was easy for us. Their price was also pretty reasonable.
Response from Best Windows Inc
"thank you so very much for your kind review respectfully john"
Holly L.
May 2014
Hired Best Windows to replace a portion of our casement windows last year. They were never on time and I had to call to see where they were! This year when we had additional windows replaced, they were always on time! John was easy to work with and his crew was very professional. The crew was hard to communicate with sometimes, but we always managed. Windows are very nice, good quality and they were able to work with some interior windows being white and our family room having stained interior. They were able to match our stain color very well. The exterior looks great, matched our painted trim on the house.
My one complaint is the interior trim is awful! I'm guessing it is due to us having all casement windows and the ability to fit them in to the existing space. They "stuck" in a small piece of very rough wood, about 1" in length, into a smooth piece of windowsill trim. It looks like scrap wood. Originally I was told that they had to do it so that we could continue to use our custom wood blinds. I could somewhat except that, but they did it in all remaining windows where blinds were not an issue. I've had my carpenter and painter both look at it and they just shake their heads, wondering why they did this. The wood cannot be sanded. The whole strip should be replaced! It's a mess!!!
I mentioned that I would use them again, and I would because we have 5 windows left to be done and I want them to be the same. I would say if you want casements replaced, don't use them. I think they are probably great with double hung windows. I have neighbors who have replaced casement windows with other companies and the don't look like mine on the inside!
UPDATE: John from Best Window immediately contacted me to address this issue. He sent an excellent contractor out to inspect the windows and determine what needed to be done. Within 3 days the work was completed. In areas where I had stained trim, they completely redid the trim. The white trim was sanded, patched and filled in. Excellent work!! John never once told me the cost to him. All he would say is he wanted us to be completely satisfied and happy with the work! From what I understand, the windows being double and triple casement had a post between them and that had to be removed and replaced. As excellent as the original installers were, they were not equipped to finish the trim as well as it needed to be done. My mistake originally was not insisting John come look at the problem. Once he was aware of how unhappy we were with the finished product, he was right on it.
My one complaint is the interior trim is awful! I'm guessing it is due to us having all casement windows and the ability to fit them in to the existing space. They "stuck" in a small piece of very rough wood, about 1" in length, into a smooth piece of windowsill trim. It looks like scrap wood. Originally I was told that they had to do it so that we could continue to use our custom wood blinds. I could somewhat except that, but they did it in all remaining windows where blinds were not an issue. I've had my carpenter and painter both look at it and they just shake their heads, wondering why they did this. The wood cannot be sanded. The whole strip should be replaced! It's a mess!!!
I mentioned that I would use them again, and I would because we have 5 windows left to be done and I want them to be the same. I would say if you want casements replaced, don't use them. I think they are probably great with double hung windows. I have neighbors who have replaced casement windows with other companies and the don't look like mine on the inside!
UPDATE: John from Best Window immediately contacted me to address this issue. He sent an excellent contractor out to inspect the windows and determine what needed to be done. Within 3 days the work was completed. In areas where I had stained trim, they completely redid the trim. The white trim was sanded, patched and filled in. Excellent work!! John never once told me the cost to him. All he would say is he wanted us to be completely satisfied and happy with the work! From what I understand, the windows being double and triple casement had a post between them and that had to be removed and replaced. As excellent as the original installers were, they were not equipped to finish the trim as well as it needed to be done. My mistake originally was not insisting John come look at the problem. Once he was aware of how unhappy we were with the finished product, he was right on it.
Response from Best Windows Inc
"thank you for review it was a pleasure taking care of your windows again respectfully john"
PATRICIA S.
Apr 2014
It went very well.
Susanne B.
Apr 2014
It was fine. They came out and installed the windows in one day. The two guys that were here were very professional, worked diligently to get it done, and I'm very happy with the windows. The product is good and the company is very polite. I think the owner came out as well and told me that if I needed anything else besides windows and he would be able to get me a quote for other remodeling projects that I needed. They were wonderful and I would recommend them anytime. I was very happy with them. When they installed the windows, I don't think it would fit right and actually had to go out and get another piece and bring it back, and it was already the end of the day and they made sure they had that all done before they left, didn't leave me here with it for the next day but they took care of it that day. It was really good experience, pricing was fine, and did a good job.
Response from Best Windows Inc
"Thank you for your kind review. It was a pleasure taking care of your window needs respectfully John"
Jon H.
Apr 2014
The service turned out very well. There were no additional charges, everything was straightforward. The pricing was outstanding.
Alexander S.
Apr 2014
John was wonderful to work with. He was helpful in creating a few quotes to to help us decide which option was best for us. He came across as very sincere, trusting and no-nonsense person. He honored all of the dates we agreed to, and gave us courtesy calls to keep us in the loop of window-arrival dates. His guys showed up to install the windows, they were great! Very professional, focused, and detail oriented. They left the room in a great shape.
Terrific experience!
Terrific experience!
Response from Best Windows Inc
"thank you so much for your very kind review! it was my great pleasure taking care of your window needs respectfully John K. Wrzesinski 708 204 2446"
Jacquelyn N.
Mar 2014
It was really good. They did wonderful work. I loved it. Not only were they efficient and fast, but also, that they knocked down the wasps nest. They were able to nail that on the second story while they were replacing the window so that was good.
Response from Best Windows Inc
"thank you for taking the time to write your very kind review. I greatly appreciate it. Respectfully john"
Dianne W.
Mar 2014
I called Best Windows because my son had used them to replace windows throughout his house and was happy with the service. John was very thorough and helpful in determining what I wanted and offering suggestions. He explained the process clearly. I talked to several other vendors before placing my order with John. His pricing was fair and I felt comfortable working with him. I placed the order in November, not expecting this awful winter. The dives in temperatures caused some rescheduling, but the only one to blame there is Mother Nature. There was some mix-up at the factory on the front window configuration, but John saw it before I did and got things corrected with no hassle. Because my work schedule is crazy, John arranged for a Saturday installation - what a bonus! The crew arrived 10 minutes ahead of schedule and started their work by covering all work areas with drop cloths. They were efficient and clearly experienced in performing this big job. The men were freindly and stayed on task tthroughout the whole process. They caulked and painted so well that the only thing I needed to do was rehang the drapes. They cleaned the work spaces inside and out. There was no trace that anyone had been working there - except for my beautiful new windows! Changing two big windows was kind of intimidating. John and his crew from Best Windows made the process easy. I am delighted with the final product.
Response from Best Windows Inc
"thank you for taking the time to write your very kind review. It means a lot to me respectfully john"
Lynne C.
Mar 2014
The job was done excellently. The installers were very conscientiousness.They were right on schedule. The price was unbelievably cheaper than anyone else. We were extremely satisfied with all they did. We could not be happier. A++
JOE G.
Mar 2014
Good communication, kept appointment on time, followed up on bid. He proved to be very professional in all aspects and also very easy to talk to. I'm still in the bid process for this job and Best Windows is on the short list.
Raquel M.
Mar 2014
I finally told him I would have to go another way. His lack of professionalism and care of my time or schedule was unacceptable.
Response from Best Windows Inc
"I am sorry for your experience. I hope whoever replaces your windows does a wonderful job. respectfully john"
Jean W.
Feb 2014
John was very responsive. His crew was efficient and cleaned up after themselves well. I would feel very comfortable recommending Best Windows, and would choose them again.
Wayne Y.
Feb 2014
The cost of the service was a good price with the deal. They took windows out from the second floor. They were very professional and ensured that the area was secure and kept the door closed. They completed the work within one day and they cleaned up very well after completion. I had wanted them to come back and check something, but it hard to find a time to get them to come back out. Overall, the service went great.
Response from Best Windows Inc
"Hello [member name removed] I am sorry about not getting back to you I will call you today to schedule a service we will be out there next week at your convenience to take care of any issue you have with our patio door thanks John Wrzesinski President Best Windows"
Nancy B.
Feb 2014
We needed a window replaced ASAP, so i called around to several companies asking to get a quote on a new window. Many of the window companies i called would not replace just one window,because they don't make enough money. But when i called Best Windows and talked to John i told him what we needed done, they said sure.In a few days later his crew came out measured the window.Because it was a custom order we had to wait for John to give us a quote which he did a few days later,we agreed on the price and 2 weeks later the crew came out installed and the the new window.Which we are very happy with,it's air tight no leaks no problems.
George L.
Feb 2014
I had originally committed to a larger window company that gave me their sales pitch and told me the price was good for that day. And I had to write him a check to lock in that special price. After he left, I started thinking about that one day price, and talking to my brother, I had a change of heart. It was kind of fishy having a price good for just that day. I submitted to cancel the job and got my money back. Thank goodness for that 3 day Right to Cancel.
Then I researched and found Best Windows Inc. With all the good reviews, I called up John. He came out to visit me even in a snow storm. He showed me the product from his supplier and all the positive reviews his company has received through Angie's List and Yelp, and the best thing was NO negative reviews. He also warned me about those special one day pricing to lock in customers. Those are the companies to stay far away from. The warranty John provided on parts and labor was lifetime, including broken glass! Then he gave me his price for the same job and came in so much lower than the big company. So I signed with Best Windows. And was I glad I did! What a wonderful person to deal with and the crew that came to install the windows was polite and courteous.
The windows were installed in one day with 3 guys. Although they did not speak much English, they were very professional. The weather during their install was below 15degF. They worked right through and did an excellent job! It was very cold outside, so I did not take too close of a look, but generally speaking, it looked great!
I would definitely recommend to anyone looking for a great window with great service, and great pricing!
Then I researched and found Best Windows Inc. With all the good reviews, I called up John. He came out to visit me even in a snow storm. He showed me the product from his supplier and all the positive reviews his company has received through Angie's List and Yelp, and the best thing was NO negative reviews. He also warned me about those special one day pricing to lock in customers. Those are the companies to stay far away from. The warranty John provided on parts and labor was lifetime, including broken glass! Then he gave me his price for the same job and came in so much lower than the big company. So I signed with Best Windows. And was I glad I did! What a wonderful person to deal with and the crew that came to install the windows was polite and courteous.
The windows were installed in one day with 3 guys. Although they did not speak much English, they were very professional. The weather during their install was below 15degF. They worked right through and did an excellent job! It was very cold outside, so I did not take too close of a look, but generally speaking, it looked great!
I would definitely recommend to anyone looking for a great window with great service, and great pricing!
Response from Best Windows Inc
"thank you [member name removed] for your very kind review it was my great pleasure taking care of your window needs Respectfully John"
Jacob B.
Feb 2014
John is the owner of the business. He did our estimate and and his crew did the installation. They worked quickly and professionally.We are very satisfied with the look and performance of our new windows. We will be calling Best Windows in the future.
Response from Best Windows Inc
"Thank you for your very kind review it was our great pleasure taking care of your window needs. Respecfully John K. Wrzesinski"
CYNTHIA M.
Jan 2014
I ordered new windows for my dining room and we were given an excellent price on them. They are great quality and really look great. They had a great crew and acted very professional. Everything was installed within a few hours and I would definitely use them again.
Response from Best Windows Inc
"Thank you for your very kind review it was our great pleasure taking care of your window needs. Respectfully John K. Wrzesinski"
Brian L.
Jan 2014
From the initial request for an estimate to the project completion, this company has been great to work with. When I submitted a request for an estimate, John, the owner of the company, called me within a few hours. This was on a weekend too! We talked for a minute about my needs and he was able to come out the next day to come take a look.
He called me to notify me that he was running late, which wasn't a problem and showed up ahead of his rescheduled time. He took measurements and showed me the exact window we would be having installed and showed me how to use the window. I always get weary when I ask for estimates because so many contractors utilize high pressure sales and try to get you to sign right then and there at that estimate appointment. John's company is the exact opposite of that.
He provides fair and accurate pricing so you don't have to play the negotiation game. He even encouraged me to discuss with my wife first when she returned home later that night and to even get some other estimates. I didn't even have to. I knew his prices were spot on and with his standards and friendliness, I didn't want anybody else to do this job. After discussing with my wife and evaluating our finances, we called John back a couple days later to award him the job. He came back to do final measurements and place the order.
Once the windows were in, he called to schedule the installation and it was all done in one day by two guys. The day they did the installation was so cold outside, in fact my house with all the windows open fell to 50 degrees inside! i felt bad for the workers so I made them some coffee and they were both very friendly and respectful of my house. They laid down tarps as they walked through the rooms and they paid close attention to every detail. The work was so thorough and clean.
I couldn't be happier with the end result. Our old windows were original, wood and were so drafty, ice would form on the inside. With these new vinyl windows that are certified energy efficient in all 50 states, I noticed an immediate difference in warmth in our rooms. I will have having these guys handle two big bay windows in our living and dining rooms when we are ready to do those next. You can't go wrong with this company, I would highly recommend them if you need window service.
He called me to notify me that he was running late, which wasn't a problem and showed up ahead of his rescheduled time. He took measurements and showed me the exact window we would be having installed and showed me how to use the window. I always get weary when I ask for estimates because so many contractors utilize high pressure sales and try to get you to sign right then and there at that estimate appointment. John's company is the exact opposite of that.
He provides fair and accurate pricing so you don't have to play the negotiation game. He even encouraged me to discuss with my wife first when she returned home later that night and to even get some other estimates. I didn't even have to. I knew his prices were spot on and with his standards and friendliness, I didn't want anybody else to do this job. After discussing with my wife and evaluating our finances, we called John back a couple days later to award him the job. He came back to do final measurements and place the order.
Once the windows were in, he called to schedule the installation and it was all done in one day by two guys. The day they did the installation was so cold outside, in fact my house with all the windows open fell to 50 degrees inside! i felt bad for the workers so I made them some coffee and they were both very friendly and respectful of my house. They laid down tarps as they walked through the rooms and they paid close attention to every detail. The work was so thorough and clean.
I couldn't be happier with the end result. Our old windows were original, wood and were so drafty, ice would form on the inside. With these new vinyl windows that are certified energy efficient in all 50 states, I noticed an immediate difference in warmth in our rooms. I will have having these guys handle two big bay windows in our living and dining rooms when we are ready to do those next. You can't go wrong with this company, I would highly recommend them if you need window service.
Response from Best Windows Inc
"Hello [Member Name Removed] thanks for the very, very kind review but you put 2012 it should be 2013 I would be so grateful if you would correct this for accuracy sake thanks again john wrzesinski president best windows"
Nedra F.
Dec 2013
Performed work as stated. Was punctual. Good quality. Cleaned up. Had to point out a few things which they addressed. Forgot something on the truck had to go back and get i.t
Response from Best Windows Inc
"hello this is john wrzesinski president of best windows, Did I do work for you in the Chicago area under a different job name? I think you may have the wrong company I only work in the greater Chicago area I have never done a job in Georgia thank you Respectfully John Wrzesinski PS thanks for the nice review but I think it belongs to someone else"
Alden C.
Dec 2013
First, everything reflected in your inquiry/evaluation was of the highest grade and quality. Second, they went way above and beyond just any good installer. They were extremely creative working with our 100 year old house. In our basement bathroom windows, they installed them perfectly, but I had failed to realize that the old windows has frosted privacy glass with shelving attached to the old frame plus an old fashioned swing up sash. When I realized all that was gone, they quickly (without ANY extra charge) added some 1x2 framing on on the inside with shelve standards the inside to accommodate my original shelving. That quick solution made me appreciate, even more, how lucky we were to have talented, experienced installers. Their application of silicone grout/sealer around all the windows made our "old" house appear very snappy and sharp. They're quiet, determined work allowed them to finish the entire project on time, in just one day. And when they did leave, not a spec of splinters, shavings or residue was left in our house, All the old windows and surrounding materials were cleaned up and disposed--evidence of how efficiently they worked to complete the assignment and leave so quickly. If only they did root canals, I would hire their expertise to complete that as well.
Response from Best Windows Inc
"Thank you so very much for your extremly kind review as always it has been our pleasure taking care of your window needs. Respectfully John K. Wrzesinski President Best Windows Inc. 708 204 2446"
Tina O.
Dec 2013
The first set of windows took 2 weeks longer than promised but we were replacing 3 huge windows. The second set of windows came a week early. WIth the price we would have waited longer. It was not a huge deal as John kept us posted to everything that was going on. We saw 2 install crews at our house so both crews were professional. No issues to report.
Response from Best Windows Inc
"thank you so much for your very kind review it was a pleasure taking care of your window needs respectfully John Wrzesinski"
Jason V.
Nov 2013
After shopping around for windows from large companies like Pella, we decided to go with locally owned Best Windows Inc. John came by quickly after calling for a quote. It was the same afternoon if I recall. John completed a formal quote that included all services to be rendered. We were not able to pull the trigger for a while after the consultation. Best Windows Inc. was never pushy - they sent steady, hand-written letters even several months after the quote was given. When we were ready, we contacted John and within the hour, his team came by and took measurements. Less than a month later, we were ready for installation. The crew was incredibly efficient during the installation - at least an hour and a half less than what I was told the job would take.
Response from Best Windows Inc
"thank you for your very kind review it was a pleasure taking care of your window needs Respectfully John"
Jason P.
Nov 2013
I talked to John on the phone and explained what we were looking for. I was certain that we would be replacing the 1st flow windows as we were getting a new deck and our current windows didn't either open or close or do either completely and we wanted additional security since they would be more accessible. Plus we wanted to improve the energy efficiency of our old home.
We made an appointment and he was prompt courteous and brought a sample of the windows we were would be looking at installing. His explanations were great. The references and guarantees he provided were top notch and to top it off he offer me a better deal than the one I found on Angie's list. I was so pleased that I decided to do the upstairs windows as well.
The whole process was completed in less than a day (which was good because it extremely cold day). The windows looked great when completed and they did end up having to fix some of the wood work due to shifting of our old house. From the outside in the back it looked like we had remodelled which was great. It was great to have enrgy effiecient windows that we could actually open and close all summer. Now that the weather is getting colder you can really tell the difference in terms of keeping the cold air out.
There was one mix up/timing issue on the day of install since they were late and we were just leaving to take our kid to school when they showed up, but they made up for it in working fast and doing great work. A minor inconvenience in an otherwise great experience
We made an appointment and he was prompt courteous and brought a sample of the windows we were would be looking at installing. His explanations were great. The references and guarantees he provided were top notch and to top it off he offer me a better deal than the one I found on Angie's list. I was so pleased that I decided to do the upstairs windows as well.
The whole process was completed in less than a day (which was good because it extremely cold day). The windows looked great when completed and they did end up having to fix some of the wood work due to shifting of our old house. From the outside in the back it looked like we had remodelled which was great. It was great to have enrgy effiecient windows that we could actually open and close all summer. Now that the weather is getting colder you can really tell the difference in terms of keeping the cold air out.
There was one mix up/timing issue on the day of install since they were late and we were just leaving to take our kid to school when they showed up, but they made up for it in working fast and doing great work. A minor inconvenience in an otherwise great experience
Response from Best Windows Inc
"thanks for your very kind review it was a pleasure taking care of your window needs repectfully John"
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FAQ
Best Windows Inc is currently rated 4.8 overall out of 5.
Best Windows Inc accepts the following forms of payment: CreditCard
Yes, Best Windows Inc offers free project estimates.
No, Best Windows Inc does not offer eco-friendly accreditations.
No, Best Windows Inc does not offer a senior discount.
No, Best Windows Inc does not offer emergency services.
Yes, Best Windows Inc offers warranties.