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CertaPro Painters® of Orland Park
Exterior Home or Structure Paint or Stain, Interior Home or Surfaces Service, Specialty Painting Service,
About us
Ask about EZpay...12 months no interest/no payment option! Residential and commercial services. What sets us apart from our competition is the "certainty" we bring to the process, frome the time we arrive to do the estimate, until the crew leaves the completed job site. It is an experience without surprises. Give us a try...your neighbor did!
Business highlights
24 years of experience
Services we offer
Interior & Exterior Painting.
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.726 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 85% | ||
| 4% | ||
| 8% | ||
| 4% | ||
| 0% |
Showing 1-25 of 26 reviews
Jerry K.
Aug 2018
Very good professional courteous
CHRISTINE M.
May 2017
Contractor arrived on time and was very helpful choosing a darker grey paint to match new gutters. They were respectful and cleaned the area after finishing. Super job well done all the way. Will recommend!!
Karen K.
Feb 2017
Everything went very well. The siding was stained to match the previous color, and gutters and garage door were also painted the same color. Everyone was very professional and painters were neat. They cleaned up after themselves. We are very happy.
Vasi D.
Aug 2016
The windows were painted closed, and upon opening the windows, they would not open. The windows had to be forced open.
Linda M.
Jul 2016
unknown
Daryl B.
Mar 2016
Promised to do all repairs and within a couple of weeks the repairs failed and it was not do to settling of home. It was poor and hurried workmanship .. Mr Rollhesier instructed me to contact the painter and he would come out and charge me more money to do the substandard repair over again. Terrible way to do business and I did express this to him. Based on my experience CertaPro was not responsive and just made excuses .... I went with them because a family member had recommended them but I will never use them again ! Had another independent contractor do the job charged me 75 % less and it was a quality job. That repair was professional and quality unlike my experience with CertaPro.
Response from CertaPro Painters® of Orland Park
"Mr [Member Name Removed], A) Your claiming that this work was done 3 years ago? B) We told you to "contact the painter"? C) You had another do the "same work" for "75% less"? D) We have no record of doing work for your? I think perhaps you have us confused with someone else."
Janice D.
Mar 2016
From 1st contact through follow-up thank you notes, franchisee Don was prompt, listened, provided helpful stain/paint literature, was easy to reach, and followed through with what he promised. Crew arrived promptly and worked efficiently and expertly. Foreman was especially approachable and checked every little thing. Crew left the place spotless. It was a one-day project.
Quality of the work is excellent. We're just not used to 21st century prices, so gave that a "B", but highly recommend CertaPro of Orland Park in all regards.
One problem that was on us: We thought we selected the right color scheme, but after application is appeared sandier than we were going for. We checked and the correct stain & paint colors were used. So next time, I'd find near-by home with same materials in this sub-division with the color scheme we want and show it to painting contractor and have contractor choose the colors to match it.
Quality of the work is excellent. We're just not used to 21st century prices, so gave that a "B", but highly recommend CertaPro of Orland Park in all regards.
One problem that was on us: We thought we selected the right color scheme, but after application is appeared sandier than we were going for. We checked and the correct stain & paint colors were used. So next time, I'd find near-by home with same materials in this sub-division with the color scheme we want and show it to painting contractor and have contractor choose the colors to match it.
Angelic S.
Jan 2016
unknown
Response from CertaPro Painters® of Orland Park
"My apologies for not providing an exceptional experience (our goal). I am the owner and the person with whom you dealt with. I was surprised to see this review a 1 1/2 years after performing the service for you but remember the job completely (nice young couple who purchased their first home not far from where I live). When we do a proposal we ALWAYS quote it one coat with a second coat option to give the homeowner a budgeting option. We would always recommend two coats for consistent, long lasting coverage. Although your home had extensive peeling, you only had one coat in your budget. The painters actually painted numerous areas a second time (at your request) for no extra charge. In regards to the shed, it was not washed because we had to do an extreme amount of scraping, so much so that we did a full prime and not a spot prime as quoted (which is what you saw)...for no extra charge. Most importantly, I would NEVER, EVER tell a customer they were nuts. That's not the company we are nor the person that I am. If I didn't care, I would not have followed up on the survey that you filled out after the job was completed. Again, my sincere apology for us not living up to your expectations."
Henry R.
Aug 2015
unknown
Timothy H.
Jul 2015
unknown
Jan E.
May 2015
Don and his painters were excellent to work with. They did some extra patching and repairs without charging us and the final product was great. My only concern was that 1) one of our shutters was cracked when they re-hung it on the house and 2) the grass was "painted" where they had done the shutter painting. My hope is that it will wash away with the rain.
Donna P.
Feb 2015
I received an estimate within a week of inquiring about the painting. They were very flexible in setting up the time to begin the project. I asked to have a color consultant come out to help pick out the paint and again, she was very flexible with my schedule and was out in a few days. It took three days to complete the project and the painters were on time every day. They were extremely helpful in moving furniture and very careful and respectful of my house. I thought they did a wonderful job and were very professional.
Response from CertaPro Painters® of Orland Park
"Thank you for the kind review [removed member name]. It was a pleasure working with you."
Timothy H.
Aug 2014
unknown
Nancy E.
Mar 2014
Very professional, competitive price, good workmanship, reliable a and nest !
Tina B.
Jan 2014
CertaPro was wonderful from the start. I contacted the main number and was connected with a central scheduling assistant. On the phone I was able to select a date and time, then was promised a follow up from the local office representative which did occur in a timely manner. Bruce confirmed on the phone, arrived on time, was prepared with paperwork and paint recommendations, and I was able to obtain a quote that same day. We had already moved from the property and were living out of state. Bruce work through that with absolutely no problem. The painters themselves were friendly, also arrived on time and were prepared to work. They kept the worksite fairly tidy, stayed on track, completed on time, and cleaned up the work site. One would think such behavior and practices would be the norm particularly during these hard economic times. We used Yelp, HomeAdvisor, and general internet searches. Sources are fine, businesses not so much. We tried for four weeks to simply obtain a quote. It was a nightmare. We finally found CertaPro who showed me that customer service still exists, and I feel 100% comfortable recommending them. Price I paid reflects extensive trim repair and replacement, power wash, two coats paint, materials and labor (duh, I forgot to ask about AL possible discount).
Michael G.
Sep 2013
Don was a class act. He came out and met with me to detail the process. He went through how the project would proceed and then followed up later that same day with an estimate. He was priced competitively and the work was done with great precision. Chuck was one of the painters and he was professional and courteous. Give CertaPro a chance!
Response from CertaPro Painters® of Orland Park
"Thanks (Member name removed)!"
Darren L.
Sep 2013
I got them from Angie's List. They are pretty quick. Their hours and their service was good. Dan, I believe who is the manager, came over and gave us a quote and did a great job.
Response from CertaPro Painters® of Orland Park
"Thanks for the kind review [member name removed]. It was a pleasure working with you and your family to help make your new house a home!"
Lauren S.
Apr 2013
Don made it very easy and guided us through the process.
Carla M.
Mar 2013
I hired Don and his team to paint the entire interior of my townhome.
While this may sound simple, it wasn't. I bought the townhome as a
short sale and it needed extensive work. Don and his team was able to
complete their work on time and I was able to easily coordinate them
with my other re-habbers so that all the work was done on time. I would
absolutely hire them again and recommend to friends...and, in fact,
already have. They were great!
While this may sound simple, it wasn't. I bought the townhome as a
short sale and it needed extensive work. Don and his team was able to
complete their work on time and I was able to easily coordinate them
with my other re-habbers so that all the work was done on time. I would
absolutely hire them again and recommend to friends...and, in fact,
already have. They were great!
Response from CertaPro Painters® of Orland Park
"Thanks [member name removed]. You were an absolute pleasure to work with. Enjoy your new home!"
Dave S.
Mar 2013
We relocated from Kentucky and were referred by a friend that used their service. We trusted them completely in our
new home while we both worked. The final project is incredible! Don't hesitate to call these professionals!
new home while we both worked. The final project is incredible! Don't hesitate to call these professionals!
Response from CertaPro Painters® of Orland Park
"Thanks!"
Nancy E.
Mar 2013
Great
Nancy E.
Mar 2012
Couldn't be better!!
Jason O.
Feb 2012
Great service from the start. Completely professional from the initial estimator that came out through the crew that produced the project. No call backs either! I'm planning to have them paint all of our bedrooms.
Timothy H.
Feb 2012
This was a trustworthy guy who I would hire again.
Ken R.
Dec 2011
Everything went well. CertaPro was very communicative and worked hard. I am very pleased with the end result.
Licensing
State Contractor License Requirements
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FAQ
CertaPro Painters® of Orland Park is currently rated 4.7 overall out of 5.
CertaPro Painters® of Orland Park accepts the following forms of payment: CreditCard
Yes, CertaPro Painters® of Orland Park offers free project estimates.
No, CertaPro Painters® of Orland Park does not offer eco-friendly accreditations.
No, CertaPro Painters® of Orland Park does not offer a senior discount.
No, CertaPro Painters® of Orland Park does not offer emergency services.
No, CertaPro Painters® of Orland Park does not offer warranties.