HOUSE OF HEAT

Technician arrived ahead of schedule and answered all questions I had as well as performing the tune-up. I will continue to use them for furnace and AC tune-ups and maintenance.

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David and his crew are fantastic. We recently purchased a house with a 1 year old furnace. The furnace had some leaking and HOH came out on a few occasions to solve the issue. He also spent time on the phone explaining things to me. HOH is very experienced, professional and provides great service.

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My 28-year-old boiler sprang a leak one evening - I called House of Heat around 10pm, and the person on the phone listened to details and we decided that it wasn't an emergency.  They came the next morning, and offered to either fix or replace - because the boiler was so old, and the repair wasn't cheap, I decided to replace.  They came the following day, old boiler out and the new one in in about 7 hours - the guy said that sometimes it's longer, sometimes shorter, it just depends on the system they have to hook in to.  Price seems fair, and the new boiler works great.

They were responsive, quick, and detailed.

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Marty came out on a very cold Sunday to look at why we had no heat in the house. Turned out to be small issues and an easy fix. Marty was friendly and prompt. I will be using them again in the future.

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Did a very nice and thorough job cleaning steam boiler.  Took extra time at no additional cost because of the pre-agreed upon price through Angie's List.

First tech was very punctual, but quickly realized that he had never worked on such an old system and that things would go more smoothly if he swapped calls with one of the older guys. Tech 2 showed up about an hour later, assessed the system quickly and had it running great in no time.

even though Our central A/C was still blowing air but it was no longer cool. The fan in the exterior unit was no longer moving. HoH came out to take a look and determined that the fan motor was shot, and there potentially were issues with the condenser itself also. We paid the standard service call fee of ~$100 as expected.
HoH then gave us a very detailed, helpful quote that listed out a variety of repair/replacement options. It included repair of the existing unit, replacement of the existing unit, replacement of both A/C and furnace (which was functioning but old and had been repaired several times in recent years), and replacement of both units with other upgraded features. The tiered quote was appreciated and gave us better means of comparison with the quotes given by other companies.
Ultimately HoH's costs were higher than the other companies' and we went with a different service provider.
We have had HoH do repairs for us in the past and have been satisfied with the work, and although this time was just a diagnostic service call and follow up quoting, it was still a good experience. We would consider HoH for future work.

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They were punctual.  They fininshed the job in 2 days as was stated on the contract.  They replaced m y compresser and air exchanger because I have hot water heat.  It was done efficiently and neatly.  I would definitely use them again.  The air conditioner is working perfectly and efficiently and am very happy with it.

The motor on the AC wore out, and I needed the unit moved so another company could address some foundation problems.  They gave me estimates for the cost of repairing the unit vs replacing it - it's 8 years old, so I decided to repair and hopefully I'll get another 5-8 years out of it.  No issues, and the day's work came in a bit less than the estimate.

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