Spengler Plumbing, Heating and Cooling

Jody did a great job and was very professional. My only complaint is the price seemed a bit excessive. I did receive a discount using an internet coupon, so that did help some. Considering it was less than 1 hour of work and the cost of the part was probably less than $200, I would not expect labor costs to be so high. Typically I will not use a company who I feel overcharges, but I really had little choice this time. I understand it was after hours when the work was performed, but I requested service during normal hours. Unfortunately they were backed up with service calls, so it was 8:30 PM before he was able to arrive. I am grateful that I was able to get the pump replaced. I just wished it was not so expensive. I fully support our local businesses and that's why I use them. However, sometimes they make it hard to come back for services. If I had an option, I probably would have shopped around more before choosing a company. This was a crisis, so no time to research and schedule an appointment.

I am always very pleased with the professionalism exhibiting by The Spengler Company and yesterday was no exception. My service specialist was Garrett K. and he was fantastic! I had multiple water issues going on in my home. Garrett was extremely thorough in his explanations of all the possible reasons for the issues and patient with my questions. He offered many solutions plans in detail and I felt very comfortable throughout the whole process. think that Garrett is an excellent representative for The Spengler Company and I would recommend him by name to anyone I know!!!!

They came out the same afternoon. They talked me into a 3 year service contract for heating and air conditioning. It was $3,000 for 3 years and it included putting in a new 5 inch wide filter. They reconfigured the ductwork and put in the fancy filter. They are good people and did the job I wanted. We are new to the company. The pricing kind of knocked my socks off but it is probably worth it considering it is for 3 years for both heating and air conditioning. They also say that we go to the top of the list for a service call.

The people who answered the phones were very professional and got a service man right out the next day. When he came, he performed some tests on the water and show us the various levels of substances in the water including the chlorine level. We were shocked to see what was in it. He then prepared an estimate with many options, from the simple filter to a whole house water softener. We opted to purchase the whole house water softener. The team that came to install the softener and water filtration system was very professional and respectful. We love our water - it is pure. And we will definitely use Spengler again. We know are having them come out to give us an estimate on an indoor air purification system. I have read some of the reviews on this site and I have to say I am shocked. I had the exact opposite experience than others. I would highly recommend this company to others. Thanks. Spengler.

Overall not pleased. Though the quality of work was good, the price and professionalism was not. First, they tried to sell us this 10 year warranty and package deal for over $10,000.00. Of course that was a shocked. We went with the lower offer of $3,500 to repair the line and install a pressure reducer at the meter. Big drop in price for the same work. However, their pricing scheme is not what angered me. The day they arrived for work, I overheard the lead, Chad, tell the workers that he never heard of installing a pressure reducer at the meter before and that I probably didn't know what I was talking about and instructed workers NOT install the pressure reducer. I was shocked and interrupted. I told him that he was installing it and that it was in the work order to do so and that I was paying Spengler to do so. That should have been of end of discussion right there. Customer is always right especially when they've done their research. Well, he insisted that I did not need a pressure reducer at the meter and I insisted that he install one. I told him of my conservations with the water company and the history. Spengler didn't believe me and thus I had to go through the headache and trouble to contact the water company and to get them to send someone out to pressure test the line for Spengler and prove my case. Needless to say I was not happy about this and the water company was not happy about this. The water company did send a man out finally to pressure test the line for Spengler. Afterward, the water company representative recommend to Spengler to install a pressure reducer at the meter like I requested. Thus Spengler finally did. I don't know why I had to go through all this. My husband was angry and called Spengler and talked to a manager. They said Chad was to apologize but he came the next day to collect the other half of the bill and never said anything.

Not well. Overpriced. Wasn't leaking when they came but leaking after they left.

Found water leaking around our bathtub faucet & had water already on the basement floor. This was on a Saturday morning that I called Spengler. He came out and capped the hot/cold pipes to prevent any more leaking. He said his van was in the shop and he didn't have the right tools to cut the tub surround (had loaned his Dremel to someone, and they had not returned the tool). So he proceeded to chip away at the opening in our tub surround, to get his hand in the opening to cap the lines (he didn't offer the option of opening an access panel behind the toilet in the other bathroom). He did not offer to fix the problem that day but asked that I call back on Monday. He left with a mess in the tub and charged their premium service call of $139.00!

It looked like a simple adjustment and they went on to do work and charged me over $200. I will never use them again.

We called late on a Saturday night when our seven year old central A/C unit stopped putting out cold air. We were able to leave a message but encountered some confusion from the call center on whether we could get someone out over the weekend. After some follow up on our part we were contacted by a Spengler scheduler Sunday morning. The technician came out as promised, was professional, and correctly diagnosed the issue as a faulty capacitor. However when he recommended we spend over 4500 dollars to replace the part plus the fan assembly for peace of mind and a five year warranty I was not happy. To be fair this was only their best recommended course of action. There were other very pricey options that eventually came down to replacing the part that I later found costs about 20 dollars for over 500 dollars. This was termed a band aid on the pre printed price option sheet and was presented as only a short term fix. That is what we opted to do. I do not fault the technician and understand Spengler wants to make money but believe their business model stresses very high profit margins over customer care. This was our second quote from Spengler for repair work the first being about 7400 to repair a couple of small condensation spots in our dining room ceiling from ac ducts above. We will not be using them again.

My experience with them was very poor. They took forever to get the job done. Their prices were extremely high. Their quality of work was good.

We were thinking about few modifications in 2 of our restrooms and were searching for remodeling companies. One of my friend refered me to Spengler. The first time I called them, the receptionist (Nancy) was very polite. She took my contact information and discussed the purpose of an appointment. She told that someone will get back to me in a day or too for setting up a appointment. I did not hear anything from them so, I called them again, this time also Nancy answered, she followed up with their team and finally gave an appointment. A member of their team visited, we explained our project and requested a quote. The guy (Bob...) was polite, listened to our ideas and took all the required measurements and told that he would get back to me with an estimate in a week. I did not get an estimate till now..I called them to check back when they would send the estimate and Nancy told that she will find out what happened and told that she would get back to me. They did not respond till now.Itseems they don't stick to their word. So, I don't recommend them.

I saw their advertisement and after that I checked them on Angie’s List so I made my decision of using them. They do plumbing and home remodeling. They were really good. I was very impressed with their work. The lights in the kitchen look really good. Their price was a little high.

Excellent service! The workmen were polite and very clean. They had shoe covers anytime they were in the house, they cleaned up everything they did, and were done very quickly. Before they left they reviewed everything they did with me and made shure I had no questions.

They are very efficient, friendly, and do a great job! They always make sure to wear the protective footies over their shoes to make sure they don't make a mess and are readily available when you call to come out. We have a membership with them so we would be a top priority on their list to service.

The job was fine. Their price is kind of on the expensive side. The quality of work is very good and my sump pump hasn't been really tested since they put it in. It seems good and he was good about explaining things. I would call him for certain in the future.

Excellent! Spengler staff are always on time, professional, and highly knowledgable. I had a lot of problems with the existing HVAC system in my home, and I've hired Spengler to replace the entire system over the past few years, including the water heater and install a new water softener. When they replaced the AC coil, they had to cut out and replace a section of rotten subfloor, and install a new sheet vinyl floor before they could start on the HVAC installation. They also rerouted my cold air return vent (which previously sounded like a freight train). Spengler is costly, but in this case you get what you pay for! If I purchase another home in this area, I will hire Spengler to conduct a plumbing and HVAC inspection in addition to the home inspector... just in case!

I have used them before. They are very reliable and they seem to do a good job. They are expensive.

Very well. He arrived when he said he would and it was all done quickly and efficiantly. Spengler has been the only plumber my mom has ever used and because they always did such a good job for her, I also use them. Union rates are not cheap, but the old caveat of you get what you pay for applies. I got quality work and a 1 year warranty on that work from someone who knew exactly what he was doing. They back their work and their reputaion is well earned.

The job took less than an hour to complete. The actual work was satisfactory. Our mistake was not getting an estimate before having the work done. A $310 charge for less than an hour of work is ridiculous. No replacement parts were required, just labor.

The gasket on my kitchen sink has broken and I needed it replaced. I called Spenglers and they made an appointment for the following day. The appointment time was from 2 - 4 p.m. At 4:05 I received a call that the technician was running late. The plumber showed up and looked at the faucet. He then informed me that he didn't have the part needed although I answered several questions while making the appointment about what the problem was. He told me that Moen parts were difficult to find and he would have to schedule a followup appointment in order to get the part. He provided a written estimate of approx. $250 to repair the faucet and $500 to replace the fixture. The internet indicates the job should only take a few minutes and I found the part at Lowe's. I DO NOT RECOMMEND USING THIS COMPANY, they came unprepared, were way too expensive and did not imprss me with their competency.

He told me he would send me the quote within 5 calendar days. I never received it. Two weeks later, a lady from the company called to ask if I still wanted the remodeling quote. I told her I did; she said the original representative would contact me within the week to discuss the quote. I never heard from Spengler Plumbing again. And they'll never hear from me again.

This was actually the second plumber to address the leak. The seller originally hired another plumber who added soldier to an elbow in the basement as he thought the leak was coming from that point. It turned out that the leak was happening under the kitchen sink and the water was running down the vertical length of pipe and dripping from the elbow in the basement. Spengler's plumber was quick to identify the actual source.

Estimate was 2 days and they finished in a day an a half. Cost estimate was final cost. They cleaned up completely.

They came out when they promised, they did the work that they promised, and the work that they did was good. I would definitely put them on my list of people to get quotes from.

They were professional and knowledgeable. They seemed expensive and I didn’t compare their prices with anybody else. Their responsiveness was fine. I might use their services again.