McCann Window & Exteriors
About us
The McCann Way ensures you make beautiful, long-lasting home improvements. A simplified window replacement process starts with just the right amount of information you need to make the optimal selection for your home. A wide selection of name-brand products offers you high-quality and the reliability you need. McCann and our manufacturer suppliers stand behind our workmanship, for the long-term. Experienced, dedicated installers properly install your new windows and doors. Open straightforward communication keeps you up-to-date on your project and McCann up-to-date on your satisfaction. Home exterior design experts know how to enhance your home’s curb appeal. 6 employees. No subs. Cost determined by the job. No travel charges. Award winning. Additional email - [email protected]. Hours: Monday-Thursday, 8-5; Friday 8-3; Saturday- Consultations by appointment.
Business highlights
Services we offer
We have specialized in Window & Door Replacement for more than 30 years. We serve homeowners in the Chicago northern and north shore suburbs and the surrounding towns and villages. Furnish and neatly install insulating windows, and attic insulation. We select quality suppliers because they manufacture and distribute their products in the Chicago area. That’s important to us because if anything is needed, as opposed to distributors, entry doors, exterior sidings, they can readily serve us and take care of whatever might come up as quickly as possible. And because we buy directly from the manufacturers, tuckpointing, we also get the best pricing possible.
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 89% | ||
| 3% | ||
| 3% | ||
| 2% | ||
| 2% |
"Thanks very much for sharing your positive experience that you had with McCann Window & Exteriors. We enjoyed providing the replacement windows for you. Keep us in mind for any future home improvement projects you may have."
"Thanks very much for posting your coments on your experience with or company. We enjoy working with you and look forward to being your resource for all of your remodeling needs. Sincerely, Kevin McCann, Founder"
"Thanks very much for your thoughtful, thorough review. It's particularly rewarding to know you appreciated our efforts. This is what we feel seperates us and I'm glad you noticed. I look forward to working with you again soon. Sincerely, Kevin McCann, Founder"
"Hi (member name removed), Thanks again for helping make our work together a mutually positive experience. Be well and have a wonderful holiday. Sincerely, Kevin McCann, Founder"
"Dear [member name removed], Thanks very much for sharing your comments with Angie's List. I appreciate you taking the time to share. I am looking forward to working with you again on our next project. Sincerely, Kevin McCann"
Kevin & crew made replacement of 30+ year old windows easy. We gave them a tall order to replicate 1930's trim/moulding around the replacement windows they installed in our 1970's addition. Crew did an amazing job of matching the style both inside and out. All work was completed same day, crew was professional and worksite was spotless when the job was done.
"Dear Mr.[member name remove], Thanks very much for posting your reiview on Angie's List. We appreciate the recogition. We are also glad you appreciated the detailed trim work our craftsmen applied. We are looking forward to working with you again. Sincerely, Kevin McCann, Founder"
We ended up choosing McCann because of price, professionalism and easy to work with. I dealt with Kevin who was very helpful in choosing the correct window solution for our house and helping us to decide which windows to replace.
Our windows came in ahead of schedule and McCann worked well with my schedule to get them installed. They installed all the windows in one day and cleaned up everything spotlessly. They even went the extra mile to help me decide what to do with shutters, flower boxes and reinstall my flag pole.
We are very pleased with our windows...they look great and work! something my old windows could not be accused of. We can not wait to replace the rest of the windows with McCann in the spring. The entire McCann company has been a delight to work with!
"Thank you for your nice comments. This is exactly what we like to hear. We're most proud of our integrity, ability to guide you to what's best for you and our diverse product line. Thanks again for taking the time to share what your experience was like doing business with McCann. Sincerley, Kevin McCann, Founder"
Crews arrived on time, protected furniture inside and plants outside. They ripped out the old windows, filled the old sash cord pocket area with insulation, installed new windows, and added aluminum trim on the outside and caulked all joints. Their cleanup is very thorough. There's a lot of trash involved: all the old windows, framing, sash weights, etc and then all the packaging from the new windows, but it all disappears by the end of the day.
My husband was concerned that the windows would be narrower because the new ones' frames fit into the old space, but because the frames and dividers were narrower than the old ones, we now have more glass, not less.
The picture window was about 5 feet high and 8 feet wide--a major undertaking! There was some plant damage outside, but a) it's fall and those perennials are going to die back anyway and b) I think that moving the old (clouded) glass and bringing in the new one must have been very difficult. I wasn't able to watch as I had to go to work. Now that the new window's there, the room is incredibly brighter. It makes the windows flanking the picture window look shabby--yes, I have even more windows to replace.
I also felt comfortable leaving the workmen in my home and having them lock up when they finished.
On the first job (9 windows) they worked a full day. On the second job, they completed the 17 double hung windows in one long day (8am-6pm), and came back a second day for the picture window.
"Thanks for taking the time to share in detail what your experience was like doing business with McCann. You mentioned a few things which are often important to many homeowners too. Like taking care of your plants and that the new windows didn't compormise your day light. Thanks again for choosing us and for sharing your review on Angie's List. Sincerely, Kevin McCann, Founder"
I can understand the position of a company only willing to entertain the easy work, as appears to be the case here, but this company fails to have the courage to communicate this. Anyone reading this understands that failure to follow-up in this way is unprofessional. When I evaluate reviews of other businesses and see this phenomenon reported, it's an easy decision to keep looking.
"Dear [member name removed], Saying no to challenging projects is a skill I haven't fully developed yet. I'm sorry for not telling you straight out that what you wanted wasn't something we were willing to do. Please accept my apology. There is a company called the Door Store in Glenview who specializes in all kinds of doors. Good Luck, Kevin McCann, Founder"
McCann could have had a very good chance to get our business. We were serious prospects and I don't think we said anything out of line. I think Kevin's comments were rude, and left me feeling bad, wondering if we said anything wrong, but I cannot come up with anything. Since he came to our house and measured our windows and took up a significant chunk of our time, it would behoove him to provide us with the promised estimate, or at the very least his staff should not continue to reassure us if there is no intention of delivering.
"Dear member, I'm sorry about not serving you better. We should have gotten you your quote and answered your questions more professionally. We apologize. Sincerely, Kevin McCann, Founder"
"[member name removed], Thanks for taking the time to post your review of McCann's performance. If my installers keep getting these accolades I won't be able to afford them! Seriously, I'm glad you are pleased with installers performance.You also made it easy to work with too. Please don't hesitate to contact us if the need arises. Sincerely, Kevin McCann, Founder"
on Angie?s List. Ultimately I am very pleased with the product but was
dissatisfied with the customer service.
The owner and salesman,
Kevin, began the relationship fine but when I identified missed items on
the estimate (windows to be replaced, negotiated & agreed upon
dollar amounts) he got frustrated and irritated. In the end he hastily
hand wrote the final order so it could be signed on the spot.
The
installation went well and I enjoyed working with the crew. One window
broke when it was removed and they crew tried their best to get all the
glass from the carpet. Minor debris was found around the house but I
expected some. They were all very polite, professional, friendly and
hard working.
One of our windows was not ordered properly (we
asked for frosted, it came clear) and this was caught prior to
installation. Kevin treated me like a nuisance when I brought this to
his attention. He began to insult me at which point I told him the
decision is his on how he'd like to proceed - I refuse to argue with him
over it. In the end, he got the correct window and it was installed a
month later.
The windows look great, and held up against some very heavy storms so far.
"Thank you for sharing your review. I'm sorry I was impatient with you and didn't treat you with the respect that you deserve, and for my lack of professionalism. As amends for my mistake please accept 1 free window or door up to to $500 for if and when you may choose. We will send you a formal "coupon" in the mail. Sincerely, Kevin McCann, Founder"
"Thanks [member name removed] for posting your review of our companies performance. I appreciate your comments. I will be contacting soon to ask what you think we could do to improve our performance as well. Thanks again. Sincerely, Kevin McCann, Founder"
"Dear (removed member name), Thank you for taking the time to post your review on Angie's List. I'm glad our craftsman pleased you with the trim options he provided. I'm also glad you were pleased with how the overall installation went as well as our clean up. I will be in touch to find out what was missing for us to get an A in all of the Angie's List categories. Thanks again. Sincerely, Kevin McCann, Founder"
"Dear [member name removed], Thank you very much for your positive review. We appreciate your words. I look forward to to serving you again soon. Sincerley, Kevin McCann, Founder"
"Good luck with your project. Thank you for considering us."
"[member name removed] and [member name removed], Thanks for your comments. I'm sorry you didn't choose us, but respect your decision. Please keep us in mind for your future exterior projects. Sincerely, Kevin McCann, Founder"
"Thank you."
"Thank you.. I appreciate your comments.- Kevin McCann, Founder"
"[member name removed], thank you very much for taking the time and for writing such nice things about us. Best, Kevin McCann, Founderw"
"Thanks (removed member name)."
"Thanks [removed member name] for taking the time to post your comments on Angie's List. We look forward to serving you again soon."
"Thank you Sharon for sharing your comments about your experience with my company. I'm glad you are happy with the results. You were open to my ideas and made it easy for us to work with you. We are blessed with an excellent team of installers Sincerely, Kevin McCann,Founder"
"Thanks very much, [member name removed]. We feel the same about you. We enjoy doing business with you."
"(removed member name), Thank you very much for sharing your postive comments with us at Angie's List. It has been a pleasure serving you over the past few years. I look forward to continuing serving as long as you need it. Best Regards, Kevin McCann, Founder"
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
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FAQ
Contact Information
346 Anthony Trl, Northbrook, IL 60062
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