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McCann Window & Exteriors

4.7(
177
)
Carpentry Framing - Install, Carpentry Framing - Repair, Interior Trim and Decorative Moldings - Install,

About us

The McCann Way ensures you make beautiful, long-lasting home improvements. A simplified window replacement process starts with just the right amount of information you need to make the optimal selection for your home. A wide selection of name-brand products offers you high-quality and the reliability you need. McCann and our manufacturer suppliers stand behind our workmanship, for the long-term. Experienced, dedicated installers properly install your new windows and doors. Open straightforward communication keeps you up-to-date on your project and McCann up-to-date on your satisfaction. Home exterior design experts know how to enhance your home’s curb appeal. 6 employees. No subs. Cost determined by the job. No travel charges. Award winning. Additional email - [email protected]. Hours: Monday-Thursday, 8-5; Friday 8-3; Saturday- Consultations by appointment.

Business highlights

35 years of experience

Services we offer

We have specialized in Window & Door Replacement for more than 30 years. We serve homeowners in the Chicago northern and north shore suburbs and the surrounding towns and villages. Furnish and neatly install insulating windows, and attic insulation. We select quality suppliers because they manufacture and distribute their products in the Chicago area. That’s important to us because if anything is needed, as opposed to distributors, entry doors, exterior sidings, they can readily serve us and take care of whatever might come up as quickly as possible. And because we buy directly from the manufacturers, tuckpointing, we also get the best pricing possible.

Amenities

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.7177 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
3%
3
3%
2
2%
1
2%
Write a review
Showing 26-50 of 177 reviews
Barbara S.
Jul 2017
5.0
Yes, I recommend this pro
Everything went well. They were able to install the glass block on a Saturday. The octagon window had to be special ordered and was scheduled at a later date. Both were done well. Work crew was great. Would hire again.
Response from McCann Window & Exteriors

"Thank you."

Matthew C.
Jun 2017
5.0
Yes, I recommend this pro
$10,000
I vetted about 9 different vendors before deciding to go with McCann. Kevin was very professional and I could tell he was looking out for my best interests. He wasn't pushing me to get work done that was not necessary and he took the time to understand my goals and needs. I trusted him and felt confident that I would get exactly what I needed at the best quality....and I did!
Response from McCann Window & Exteriors

"Thank you very much much for your sincere comments about your experience with my company. You articulate exactly the way we want you to feel dealing with my firm. It was a pleasure working with you, and I look forward to our working together again soon!"

Marcia C.
May 2017
5.0
Yes, I recommend this pro
$2,000
Went well, timeline was exactly as they promised. They did a great job with installation, so far so good. Price was very competitive. I have already recommended them to a neighbor who was also pleased.
Response from McCann Window & Exteriors

"Thanks for taking the time to share your experience with my company with your fellow Angies List members. And thank you for referring your neighbor, who is a pleasure to work with."

Linda C.
Nov 2016
5.0
Yes, I recommend this pro
$2,000
All aspects of the project went perfectly.
Response from McCann Window & Exteriors

"Thanks for sharing how your job went. I'm glad it went well."

Ken H.
Nov 2016
5.0
Yes, I recommend this pro
Kevin McCann provided excellent customer service. Kevin was able to stop by for a visit the same day that I called (really convenient). After looking at the window, which was completely frosted up, Kevin identified the problem and recommended that I contact a local glass contractor to simply replace the center pane. Kevin even, left me with all of the information (window mfr, dimensions etc) the glass contractor would need to know to quote the work. Kevin saved me hundreds of dollars and didn't get a dime for his efforts. We have an older house (100 yr old) and I am looking forward to working with Kevin on future projects.
Response from McCann Window & Exteriors

"Dear Sir, Thank you for sharing your appreciation of our service. I trust you got the results you wanted."

Elwood H.
Oct 2016
5.0
Yes, I recommend this pro
$7,000
Workmanship was excellent
Response from McCann Window & Exteriors

"Thanks for your concise words about our installers' workmanship. We enjoy providing excellent products and service."

Matthew C.
Oct 2016
5.0
Yes, I recommend this pro
$35,000
I did my research and engaged a variety of window replacement vendors. It is a complex project and Kevin did not take it lightly. I respect that Kevin understood that this was a big deal and I could tell he and his company take pride in the quality of their work. Kevin was very honest in his consultation and in how long it would take to provide a quote. He wanted to ensure he got the details right, so he came back out to the house with his Marvin rep and a colleague who was versed in the installation process. He followed up to let me know when I would receive the quote and also followed up to ask if I had any questions. I ended up not moving forward with the project to replace the windows. However, I will definitely consider McCann if I replace any windows in my home in the future.
Response from McCann Window & Exteriors

"Thank you for your kind and honest words about us. Although the project was challenging to think through, we enjoyed our time with you. You are nice and your home is nice -- a great combination for any remodeling contractor!"

Nina G.
Sep 2016
1.0
Yes, I recommend this pro
$1,900
unknown
Debra G.
Aug 2016
5.0
Yes, I recommend this pro
The owner, Kevin McCann, agreed to help me out. When the original cladding was removed, the wood was in perfect condition. No discoloration or mold. This is a true testament to the skill of the crew who originally installed the windows and cladding. The installer showed up on time and re-clad the windows. The only glitch is that he was given the wrong color aluminum which delayed the project until we could locate a similar color. Good job as always.
Response from McCann Window & Exteriors

"Thank you for the confirmation that our work results in long term reliability!"

Stacey K.
Jun 2016
2.0
$4,000
Never use this provider! We needed to replace a bay window (3 windows) and one regular window on the front of our house. I contracted with McCann because of the positive reviews and the nice, no pressure, sales tactics. The work was completed in a timely manner, and they did a nice job. Initially, we were quoted roughly $4,000 for the work but were told it could change slightly as they got inside the windows. During the course of this work, the owner came to my home and stated that extra wood had to be used in order to install the windows and that this also meant that there was additional labor. Being home the entire time, I can tell you that the "extra wood" was scrap and random pieces probably found lying around the truck. Despite this, I agreed that Kevin could email me a bill with additional charges to discuss. Roughly 1-day later, I received a bill with 10% overages due to the extra wood and labor (10% on a smaller project, that is insanity!!). Confused by this large of an overage, I called Kevin to get an itemized receipt. Kevin flat-out refused to provide this and just insisted that I blindly pay. To add insult to injury, Kevin sent our warranty for the windows unsigned. The fine print states that our warranty is void if not signed. I can't imagine a more passive aggressive thing to do. Let me be clear, I was more than willing to pay McCann additional money, but not without knowing what I am paying for. When we finally spoke, I told Kevin I needed proof of overage and he sent me a bill with two random numbers (both roughly $200) assigned to the two categories (Labor & Materials). When I told him this was unacceptable, he just disengaged. I should mention how short sided a business move this was, as Kevin and I had discussed "staging" window changes in my home. Looks like I know have 15 windows for someone else to make money on... Look, I can't deny that McCann did a good job on this project. Having said that, I would never hire them again as Kevin has questionable business practices. Luckily I live in Chicagoland and have plenty of options. I would encourage you to exercise your right to choose another provider as well!
Response from McCann Window & Exteriors

"Thank you for being honest about the good job we did installing the windows in your home, and about being timely. Thank you also for helping us realize that our communication, about the possible additional costs, should have been clearer. We have already made improvements in communicating when issues are possible. We care about our work, and we provide warranty service as needed. Please call if you have any issues with the windows. The McCann Team"

Domenick T.
May 2016
5.0
Yes, I recommend this pro
$11,000
They were professional, answered all our questions reasonably priced and completed work on time.
Response from McCann Window & Exteriors

"I'm glad you are happy with the results. Thanks for choosing McCann!"

WILLIAM G.
Apr 2016
5.0
Yes, I recommend this pro
$7,000
Very well.  We were indecisive, and McCann actually came to our home to give us estimates three times over a period of six years or so before we actually hired them.  They were thorough, remarkably consistent in pricing, and at no time pressured us to make a decision.  We investigated McCann initially because of its high ratings on Angie's List, and we were impressed by the company's clear statement of values on it website. Now, six years and a completed job later, we can affirm that McCann's performance fulfilled those stated values. Product quality is high, and the company's installers were careful, polite, and efficient.  And McCann has been even more attentive after our purchase than they were before, responding quickly to the one concern we expressed, and taking the initiative to follow up months later to make sure our concern had been addressed.  In a field crowded with cut-rate products and claims, McCann stands out for integrity and quality.
Response from McCann Window & Exteriors

"Thank you for your comments about our services for you. We are glad to have finally satisfied your home improvement needs, and look forward to helping you again in the future when you need anything else."

Todd C.
Apr 2016
5.0
Yes, I recommend this pro
$23,900
Work was done very well.  The installers did a professional job and listened and followed my requests during the install (regarding some trim pieces).    Patio doors openings were a custom size which complicated issues, but Kevin McCann provided a number of options to solve the problem.  He also provided me initial quotes before we purchased the home and was patient and provided later quotes which we used after we closed on the house.  They also did some gutter and facia repair that they didn't make much money on but it sure helped me out.  I was glad they could also do this for me.  It saved me a lot of time and effort to find someone to do it.  The doors and new window look great, and I expect will last a lifetime.  Next we'll be replacing a few more windows with McCann. 
Response from McCann Window & Exteriors

"[Member Name Removed] It's good to see your thoughts in print. Thank you for giving us all the feedback. We like knowing our personal service is exceeding your expectations. We will keep up the good work for you on all your future projects. Looking forward to improving your "new" home even more! The McCann Team"

Michala O.
Apr 2016
5.0
Yes, I recommend this pro
$3,000
Kevin and the team at McCann did a great job. It is refreshing to get good service, quality work and professionalism from one company. I will use this company again and I highly recommend McCann Windows! They did exactly what the promised.
Response from McCann Window & Exteriors

"I remember working with you and enjoyed tending to your window needs. I'm also glad the job went well."

Walter G.
Apr 2016
5.0
Yes, I recommend this pro
$2,400
clean up excellent . can not tell windows where replaced. good people to work with,nice exoerance.
Response from McCann Window & Exteriors

"Thank you for your kind words. We had a nice experience improving your home as well."

Dianne S.
Apr 2016
5.0
Yes, I recommend this pro
unknown
Response from McCann Window & Exteriors

"Thanks for the positive rating of our services. We enjoyed improving your home!"

David R.
Mar 2016
1.0
This is a smaller company, could not produce any references, they a sent a guy that does not do siding, but they did it anyway, for siding I would not hire them, not sure how they do on windows. A guy like that does not have any business doing it, if didn't want to. He showed up and took a personal phone call for 15 minutes. I have to live with, they won't fix it, they think they did a good job, and they didn't. When you take off siding its nailed down and the nail holes need to be filled he refused to do it. I do not sugar coat anything.
Response from McCann Window & Exteriors

"In response to your rating of us, we’d like to clarify the points you bring up: Yes, we are a smaller, honest company that is primarily called on to replace windows and doors. When we are called on to replace siding, we can satisfy that request. Our references were older than the request for within the year because the demand for our services has leaned more towards windows and doors. The installer does have 15 years experience with siding in addition to his door and window installation experience. We install and replace siding according to the Vinyl Siding Institute protocol: to be sure that the surface is smooth and continuous. Filling nail holes is a cosmetic practice in construction for finished surfaces. The vinyl siding does not have any exposed holes. Our production manager inspected the finished work. It is without defect and installed according to standard industry practices. Let us know if there is an issue of the finished product that needs attention, and we will responsibly take care of it."

Jon F.
Mar 2016
1.0
$4,300
Absolute NIGHTMARE dealing with this company. Kevin McCann was 45 minutes late for our initial consult, and as a result, we had to cut the visit short so my wife could get to her doctor's appointment.  After that, we emailed Kevin some questions since our visit was cut short, but Kevin McCann didn't bother to even read my very well thought out questions.  He would take 1-3 days to respond and then would not even answer my questions or in some cases answer one and ignore the others (like what is your warranty on windows, and what are glass details since quote was very vague).  I was very clear that quote should include aluminum trim around 2 glass block windows. When he finally sent the quote, it was VERY VAGUE and did not say anything about the trim around these windows, and did not specify ANY details on the other 2 windows like double or triple pane glass, window frame material, what type of gas insulation and coatings & location/type of awning window crank/open-close mechanism.  After spending about 8 hours of my time over the course of nearly 2 weeks, he STILL had not answered any of these questions (just the warranty question) and told me his $4,300 quote did NOT include the aluminum trim (way overpriced in this case, since vents only cost $40-50/each and he wanted nearly $800 just to replace 2 vents (that's $450 per vent, and nearly $200/hour for a 4 hour job excluding all the other windows. His back door quote was 20% above 2 other quotes we got, and once I finally got him to ANSWER his phone and try to get some answers, he starting giving me major ATTITUDE when I told him we chose another contractor to do the door for us, even though he had itemized our 6 item quote and I had made clear from the beginning that we might not choose his company for every part of the job. Of about 25 contractors we've delt with, Kevin McCann is definitely the WORST one we've ever delt with.  I really don't like dealing with guys who play games and try to manipulate you into paying too much by threatening to back out if you don't do the whole job, especially when they itemized their quote. I'm just glad we didn't move forward with them too hastily, because the windows would have all been cheaper versions of what we had requested, and nothing would have been done right.  We definitely won't be using McCann when we replace all our huge Living Room windows in the next few years.  With McCann's horrible responsiveness, complete lack of professionalism, high pricing, and lack of punctuality, McCann truly deserves an F Rating (with only 1 other company even coming close).
Response from McCann Window & Exteriors

"Jeff at Crawford Materials is a mason and glass block specialist. He specializes in replacing glass blocks, vents, and masonry. (847)692-4940. I should’ve read the entire email that you didn’t want the doors, which was our primary interest. Contact Jeff at Crawford. He should be able to help. Good luck with your project."

Gary H.
Feb 2016
5.0
Yes, I recommend this pro
.
Response from McCann Window & Exteriors

"Thank you for your positive rating of us. We are so glad that our services, and the products we installed, satisfied or exceeded your expectations. We would love to continue to provide more services for you and your home."

Patricia T.
Nov 2015
5.0
Yes, I recommend this pro
unknown
Response from McCann Window & Exteriors

"Thank you for rating us so positively! We enjoy improving your home."

JANET M.
Nov 2015
5.0
Yes, I recommend this pro
$13,000
McCann previously replaced all of our first floor windows.  We were very happy with their service the first time and decided to hire them again.  If possible, they were even better the second time.  They were easy to work with, accommodating of our schedule, efficient and timely.  I really can't imagine a company that could do a better job.  I highly recommend McCann Windows.
Response from McCann Window & Exteriors

"Thank you for sharing your positive experience that you had with us. We enjoyed improving your home. We are here if you or your friends need anymore improvements on your home's exterior! The McCann Window & Exteriors Team"

Michael G.
Nov 2015
3.0
$10,000
McCann Windows is a pricey option that offers standard windows with average performance. Kevin McCann sells well and promises a great deal, but installation is uneven and not timely. We chose them because we needed some things specific to our situation, but even when they were included in the contact, getting them done was like pulling teeth from a tiger. The got petty at the end and left us with a sour taste and a strong feeling that we overpaid for what we got.
I would not recommend McCann to friends or family, there are better options easily found on AngiesList.
Response from McCann Window & Exteriors

"I'm sorry we did not do our job to your satisfaction. I'm looking forward to having a conversation with you to rectify this as quickly as possible. Thanks for letting us know, because we really care, and want you to love your new windows as well as our service. Sincerely, Kevin McCann, Founder and President"

Deanna O.
Oct 2015
5.0
Yes, I recommend this pro
$3,759
The work that was done by the installation team was excellent and extremely professional.  Would recommend this company and their employees to anyone.
Response from McCann Window & Exteriors

"Thanks very much for your positive comments about McCann Window & Exteriors. We enjoyed providing that excellent service for you. We look forward to helping you with any other exterior projects you have in the future."

Kimberly D.
Sep 2015
4.0
Yes, I recommend this pro
unknown
Response from McCann Window & Exteriors

"Great Point! This is an area we aim to improve. Thanks You.- Kevin McCann, Founder"

Robert M.
Aug 2015
5.0
Yes, I recommend this pro
unknown
Response from McCann Window & Exteriors

"Thanks very much for rating us and sharing your positive experience. We enjoyed providing excellent service to you."

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Showing 26-50 of 177

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

McCann Window & Exteriors is currently rated 4.7 overall out of 5.
McCann Window & Exteriors accepts the following forms of payment: CreditCard
Yes, McCann Window & Exteriors offers free project estimates.
No, McCann Window & Exteriors does not offer eco-friendly accreditations.
No, McCann Window & Exteriors does not offer a senior discount.
No, McCann Window & Exteriors does not offer emergency services.
No, McCann Window & Exteriors does not offer warranties.

Contact Information

346 Anthony Trl, Northbrook, IL 60062

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