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AV Overhead Garage Door Inc
Founded 1996 • With Angi since November 2002
Business Details
Phone Number
Address
114 S Lincolnway
North Aurora, IL 60542
Description
AV Overhead Garage Door, Inc. was established in 1996. Our knowledgeable staff can help you choose from the large variety of products we offer so you can find the best product for your application. All our garage door and opener installations and service are performed by full-time employees. We are a factory authorized dealer for CHI, Amarr, Liftmaster, Martin, Eden Coast, Artisan, and many more. Feel free to visit our Showroom or call
Verified Reviews
A few reviews for this pro...
John M.
07/11/2019
Company was recommended to me by CHI as one of their fully certified installers in the western suburbs. A quick check on Angies List gave me little reason to search much further for a reliable firm to replace my 37 year old garage door. Matt handled all of my many questions regarding the CHI product line and helped me narrow down the options. A visit to the North Aurora showroom was also helpful in being able to finalize a few of the more difficult choices. Custom factory ordering for my steel, insulated, wood grain door was handled without any issues and was corrdinated well with the installation activity. I couldn't have asked for a better or more professional installer than Al! He answered ever question I had (there were many), and the installation of my door could not have come out any better! AV Overhead was indeed a pleasure to deal with from start to final installation and I feel I got a very good value on a higher end product that has already caught the eye of many of my neighbors!
Description of Work
Overhead Garage Door Replacement
Category
garage doors
Kristine T.
07/13/2017
Richard M.
06/02/2017
I spoke with Matt on the phone to arrange the appointment. He was very nice and professional. He shared that they were running a new summer tune-up special for $69, a pleasant surprise. James, the technician, arrived at our home and was very nice and professional. He was able to thoroughly check over both of our garage doors. He was able to confirm the spring tension was good, the rails and rollers were in good shape. He also reviewed the door sensors as well as bolts and and brackets. He lubricated the roller wheels and rails and gave our garage doors an overall clean bill of health. Great experience! Thanks James and Matt! Will definitely work with you again in the future!
Description of Work
Garage Door inspection, tune-up, and lubrication.
Category
garage doors
Service Provider Response
Thank you so much for the review, we appreciate your business very much!rich H.
05/17/2017
great. he also helped to adjust the tension on my garage door opener so it shut correctly.
Description of Work
replace garage door springs
Category
garage doors
Service Provider Response
Thank you [Member Name Removed]! We appreciate you giving us the opportunity to work for you. Please feel free to contact if you need anything. PamKathy C.
11/20/2015
I called AV because they installed my garage door last year - I purchased it used from a garage sale site. It was a door they had installed initially and the homeowners recommended them. Dan Gibson came out, installed this new door for us and was so personal and professional - when I wanted to have it checked out and tuned up for the winter, AND get a new opener -I called them back. Dan happend to come out again, remembered the install and then did a great, great job installing a NEW garage door opener. I told him he was the reason I had called them back in the first place, because of how nice he was the first time. There was another company offering a better deal on the services, but I stayed with AV because of the service I received and I was not disappointed. Matt was super helpful on the phone in helping me make a decision and very patient with me! Just nice people doing a good job. Price is not everything, but even in that they did do everything they could to help me stay within my budget. I probably won't need a garage door anytime soon but I will recommend them to any friends that do. Well done AV, well done!
Description of Work
Installed new garage door opener, checked all parts of garage door/rollers, tuned up, oiled etc...
Category
garage doors, doors
Service Provider Response
Hello [Member Name Removed], thank you for being a continued customer. I appreciate the time you spent in leaving a detailed review of your experience. I will let Dan and Matt know about all the kind things you had to say about them as well. They are great guys, who take a lot of pride in what they do, so this type of feedback really means a lot to them. We appreciate your business and if you do ever need us again in the future please don't hesitate to call us. Thanks again! PamMATTHEW V.
09/02/2015
Dan was the employee provider sent. He was very polite, professional, knowledgeable and did a great job. Very satisfied with his work. And, when first calling the company, they were also polite, professional, helpful and assured me employee would make sure my garage door and home would be secured that day.
Description of Work
Garage door had been backed into from the inside. (door hadn't opened all the way) Bottom track of door was bent, wheels were off the tracks and sticking outside of my house. Door was unable to open or close. Provider was able to bend bottom track back into place and secured it with bolts. He was able to get the wheels back on the tracks, made sure door opened and closed safely, oiled the tracks and cleaned up after his work. Door looks great and works perfect!!
Category
garage doors, doors
Service Provider Response
Hello [Member Name Removed], Thank you for taking time to leave a review. [Member Name Removed] is who you spoke to on the phone. I will let [Member Name Removed] & Dan know about the compliments you gave them. We appreciate your business and if you ever need us in the future please don't hesitate to contact us. Thanks again, PamWilliam M.
05/19/2015
Garage door wouldn't stay closed. It would roll all the way down, touch the ground, then come right back up. The technician, who coincidentally happened to be a neighbor from down the block, adjusted the chain tension and the electric eye that senses obstructions. He was very nice and, when it started happening again a week later, stopped by and re-adjusted it for no charge. It has worked perfectly for more than a year now.
Description of Work
Made adjustments, did not replace parts.
Category
garage doors
Service Provider Response
Thank you very much Mr. [Member Name Removed] for taking the time to leave a review. I believe Alex was your technician. I [Member Name Removed] let him know about your review and the nice compliments you gave him. We appreciate your business very much. Please don't hesitate to contact us if we can be of assistance in the future. Thank you, PamHarold H.
05/18/2015
Elizabeth O.
03/05/2015
Arrived the same day I called. Courteous, professional, straight-forward. Seems to be family-owned company. Happy with service.
Description of Work
Installed a gear kit, reattached chain and greased / cleaned springs as an add-on.
Category
garage doors
Service Provider Response
Thank you very much for taking the time to write a review. We appreciate and value your business very much. Yes, you are correct we are a family owned business and very excited to be celebrating our 20th anniversary this year. We truly appreciate all of our wonderful customers who have made this possible! Please don't hesitate to let us know if we can be of service to you in the future. PamJeanne K.
08/25/2014
He was on time, polite, worked quickly and fixed a small problem he discovered. When he saw the missing wheels, he showed me where it was and explained that this is a common repair. It was done in about an hour.
Description of Work
They checked the general operations and discovered missing wheels and I had them replaced at a very reasonable cost. He answered all my questions.
Category
garage doors
Service Provider Response
Thank you for the opportunity to serve you and for taking the time to leave a review. We appreciate your business! Pamjill O.
08/02/2014
Our garage door stopped working. We called AV Overhead Garage Services. They arrived very fast the same day, about an hour from the time we called. They quickly determined the spring was broken. They replaced the spring and re-balanced the garage door. We are very pleased with the professional services and quick response. Highly recommend this company and will call them for an future garage door needs ! Thanks !
Description of Work
Repaired Garage Door Spring and Re-Balanced the Garage Door
Category
garage doors
Service Provider Response
Thank you [member name removed] for giving us the opportunity to provide service to you. We appreciate your business and you taking the time to share your experience with other homeowners. Please don't hesitate to call if we can be of service in the future. Thank you, PamCAROL B.
06/18/2014
Overall a great experience! Motor on garage door wasn't working, making grinding noise. They came out in the time window they promised and went right to work fixing the problem. They had to go get the correct part, but came back right away and got the gear kit replaced, and the door in working order again. James, who did the work, couldn't have been nicer and answered any questions I had. I would definitely use them again!
Description of Work
Replaced the gear kit on my garage door.
Category
garage doors
Service Provider Response
Thank you [member name removed] for giving us the opportunity to serve you, and for taking the time to leave a review. As a locally owned and operated company, we appreciate your business, and are very happy you were pleased with your service. I will be sure to let your technician James know about the review. He takes great pride in his work and loves hearing the great feedback. Please don't hesitate to contact us if you should need any repairs or replacements in the future. Have a great summer. PamTIM M.
05/05/2014
He said I had some of the best garage doors made and that all rails and rollers were in excellent condition even though they were over 60 years old. Said I'll most likely have to change a couple of openers down the road, but run them until they die.
Description of Work
Did a tune up on three very old garage doors.
Category
garage doors
Ken H.
01/20/2014
Very prompt service - showed up right when they said they would. Service technician was very courteous and friend, competent at what he needed to do and went about his work. It was a very old garage door opener, so I assumed whomever we called would try to sell us a new one - was most pleased when he said it could be repaired. He didn't do -- or want to do -- anything that wasn't necessary. The garage door and opener now work like they were brand new!
Description of Work
Repaired garage door opening, also replaced rollers on garage door, lubricated and adjusted everything, tightened up the springs.
Category
garage doors
Service Provider Response
Thank you (Member name removed) for taking the time to leave a review. I appreciate the opportunity you gave us provide service to you and am happy that you were pleased. Matt was your technician, I will be sure to tell him about the positive review as well. Our team takes great pride in their work and are always happy to hear from satisfied customers, so thanks again for taking the time to leave the feedback. Have a great day. PamelaJason B.
12/14/2013
Replaced the spring on my garage door with these guys. They recommended roller replacements and inspected my other garage door as well. Very fast and courteous technician. Prices were as low as anywhere else I researched. Would definitely recommend and use again.
Description of Work
.
Category
garage doors
Service Provider Response
Thank you [member name removed] for taking the time to leave a review for us, we appreciate your business! James was your technician so I will be sure to share your review with him as well. Have a great weekend! PamLisa A.
10/22/2013
Quick response, on time, professional. They installed a new garage door for us in November 2010 and it was a very good experience after having had someone else here who damaged our old door.....so of course I called them when the opener seemed to be acting up. I was told off the bat (over the phone, based on my description, possibly replacement of certain parts) how much repairs/service could be versus a new opener. It's very nice and unusual to be informed up front like this. The service rep easily could have sold me parts I didn't need or a new opener - but he didn't. He adjusted the parts, which reduced the noise, and explained that they are operationally fine and that it's not worth doing anything until the unit dies and the whole thing (over 13 years old) needs to be replaced. It's too bad that there aren't more companies that operate this way. When my opener dies I will be calling them for replacement.
Description of Work
They provided maintenance and adjustment to my garage door in response to my complaint of an unusual noise from the opening system when operating the door.
Category
garage doors
Mark K.
08/19/2013
Adam S.
05/20/2013
Came out quickly when our garage stopped opening. Diagnosed the problem; repaired on the spot. They have a 1 hour minimum for service visits and the repair only took ~40 minutes so he recommended some other work that could be done still within the 1 hour. Very quiet door with the new rollers!
Description of Work
Replaced spring shaft and rollers.
Category
garage doors
Kelly M.
12/17/2012
Everything went great. Matt came on time and was very professional and knowledgable. He didn't have the part we needed so he drove back to their office to get the part and came right back to install it. He reprogrammed our remotes and even changed the batteries for me. I was very happy with the service and would definitely recommend them in the future.
Description of Work
Our garage door wasn't working. We needed to have the logic board replaced.
Category
garage doors
Service Provider Response
Thank you customer for taking the time to let us and others know about the service you received. We value your business and appreciate you giving us the opportunity to serve you.Brent E.
10/15/2012
They provided a 2-hour service window and called 90 minutes into it to let me know the service provider was on the way and would be there near the end of the window. This was appreciated and he arrived on time. When inspecting the door, it was noticed that the piece of wood above the door, that the door opener track is mounted to, was pulling away from the wall. It cracked when he tried to nail it back in. He cut a piece of wood that I had and replaced the broken piece and remounted the opener track, all at no extra charge. He pointed out that he could replace the metal rollers with quieter nylon rollers while he was here for cheaper than another service call if they failed, but it was not a hard sell. In fact, he stated that it was not a necessity at this time. I chose not to have them replaced and he accepted the decision with no problems. He was pleasant, polite and professional.
Description of Work
Replaced two springs on an overhead 2-car garage door.
Category
garage doors
Service Provider Response
Thank you customer for giving us the opportunity to serve you. Matt was your service technician, I will let him know about your positive review and comments. He has been a valued employee at AV Overhead for over six years and he always appreciates hearing his customers appreciate his work. Hopefully you will not need us any time soon:) but when you do, as an existing valued customer you will always received a $10 discount on any future service we provide. Just mention it to your technician at the time of your service. Thanks again and have a great holiday! PamKurt B.
05/10/2012
Arrived right on time, completed the work within the estimated time frame, no surprise charges, beautiful job
Description of Work
Removed and replaced garage door
Category
garage doors
Service Provider Response
Thank you for taking the time to share your experience and let us know how we are doing. We appreciate your business!Cindy K.
02/26/2012
I found AV Overhead Garage Door on Angie's List. They were highly recommended. I called on a Thursday, talked to Adam and set the next day as the installment date. He worked with my schedule to set a time convenient for me. The installer arrived promptly and set to work installing everything. This was a new installation as I did not previously have an opener. He finished in less than 2 hours, answered all my questions and cleaned up all packaging materials. I would definately use this company again and recommend them to anyone. It was a good experience!
Description of Work
Installed a Liftmaster garage door opener, keyless entry, and new rollers.
Category
garage doors
Service Provider Response
Hi customer, Thank you so much for taking the time to share your experience and let us know how we are doing. We value your business and appreciate you giving us the opportunity to serve you. If and when you ever need us again please mention you are an existing customer and you will save $10 off any service we provide. Thanks again and have a wonderful holiday. PamEmily G.
12/18/2011
We needed emergency service on a Sunday when a cable broke and our garage door would not close. I called and talked to Adam. He was great--explained everything very well and was very friendly. Within 1 1/2 hours we had someone at our house (sorry I did not catch his name but he was great also). He fixed it promptly and professionally and I will definitely call them the next time I need service.
Description of Work
Emergency repair of broken cable on garage door.
Category
garage doors
Service Provider Response
Thank you for giving us the opportunity to serve you. We truly appreciate your business and taking the time to share your experience. Happy Holidays! Adam, Pam & our team at AV Overhead Garage DoorRobert S.
12/01/2011
Cable on double garage door snapped last night. Door was lopsided and jammed. Called AV Overhead this morning and left a voice message. Adam called back within 30 minutes. I told him what the problem was and he said he would have a technician here between 10:00am-12:00pm. Matt arrived at 9:30. He reviewd the situation and said he had what was needed on truck to fix the door. Matt was very professional and experienced. Door fixed within an hour. Was able to save one of the tracks that was damaged rather than selling me a new one. Service went so well, I had Matt replace the ball bearing rollers on my second garage door. Excellent overall experience from Adam in dispatch and Matt the technician. Would definitely recommend and I will use them again. I will also have them install a new garage door opener with a battery backup since we loose power quiet often.
Description of Work
Replaced cables that were broken. Replaced worn out ball bearing rollers with nylon rollers. Adjusted springs.
Category
garage doors
Service Provider Response
Thank you for taking the time to share your experience. As a local family owned and operated business our customers are very important to us and we are very happy to add you as one of them. We look forward to working with you in the future. Happy Holidays! Adam & PamSandra P.
11/09/2011
The job went very well. The rep was great and the door is functioning much better than before. I would definitely use this provider again.
Description of Work
My daughter's garage door would not open. I called AV Overhead Garage after finding the company on Angie's List. The service rep came out in 1 day and determined that the spring was broken. He replaced both springs and offered replacement of all rollers which were old and unstable. I opted to change springs and rollers. He lubricated everything that needed it and the door is smooth and quiet! The service rep was on time, very knowledgeable, professional and thorough.
Category
garage doors
Service Provider Response
Thank you for giving us the opportunity to serve you and your family. As a family owned and operated business our customers satisfaction is very important to us and we love to hear your kind feedback. Thanks again for sharing. Happy Holidays, PamOther local Pros in your area
We specialize in garage door repairs, sales and services. We also specialize in other areas in your garage such as Insulation, Drywall and Taping, Garage Painting, Epoxy and other flooring solutions for your garage as well as Garage Organization and Pedestrian Doors. Absolute Doors & Home Services inc. is a 24/7, multiple ANGIE'S LIST SUPER SERVICE AWARD WINNER and accredited A+ BBB member that is family owned and operated. We provide the absolute best garage door repairs and advice to customers in need. Additional phones: 630 518 8846, 224 410 9822, 708 506 6583
Angi Certified
2022 Super Service Award
Offers Coupon
2022 SUPER SERVICE AWARD WINNER! When you want the finest Chicago garage door in the business, trust your home to Crystal Overhead Door, where we know what it takes to find a quality solution that both protects and flatters your home. Proudly serving the Chicago area, including the suburbs in the metropolitan area, we’re the community’s number-one resource for everything you need to keep your garage door both functional and aesthetically attractive. Whether you’re looking to replace an existing overhead door, or your need a new garage door opener to make your current system more convenient, we’ll help you find exactly what you need for less. Our company is locally-owned and operated, meaning that we’re not only invested in the success of our customers, we’re an important part of the community, and our clients are the neighbors we know and love. In addition, we’ve been an Angie’s List Super Service Award Winner for 9 years running, and maintain an A-plus accredited rating with the Better Business Bureau. We not only claim to deliver quality service, we let our results speak for themselves. The next time you need a helping hand with your Chicago garage doors or garage door openers, head to the experts at Crystal Overhead Door, where we’ll make it simpler than ever to beautify and to protect your home. Your garage comprises 20-40% of the area of your home visible from the street, which means your garage door is not only an essential part of making a good impression, it’s also a huge part of comprehensive home security. Call today for a consultation with our experienced specialists, and see how we can help you succeed!
Angi Certified
2022 Super Service Award
EDM Garage Doors is a family-owned and operated company. With over 20 years of experience in commercial and residential doors, we know what it takes to get the JOB DONE RIGHT. Here at EDM, we value Honesty, Integrity, and we stand behind our workmanship. We are not looking to make a quick buck, but rather look forward to building long-term relationships. CUSTOMER SATISFACTION IS OUR MISSION!
Angi Certified
Business Highlights
Emergency Services OfferedLicensing
Insured
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves.To find more licensing information for your state, visit our Find Licensing Requirements page.
General Information
Free Estimates
Yes
Eco-Friendly Accreditations
Yes
Payment Options
Visa, MasterCard, Check, Discover
Emergency Service
Yes
Warranties
Yes
Services Offered
Residential & Commercial garage doors and openers. Feel free to contact us or visit our showroom for free estimates on replacement garage doors and openers.
Services Not Offered
Ask for details
Frequently Asked Questions & Answers about AV Overhead Garage Door Inc
How is AV Overhead Garage Door Inc overall rated?
AV Overhead Garage Door Inc is currently rated 4.9 overall out of 5.
What days are AV Overhead Garage Door Inc open?
AV Overhead Garage Door Inc is open:
Monday: 7:00 AM - 5:00 PM
Tuesday: 7:00 AM - 5:00 PM
Wednesday: 7:00 AM - 5:00 PM
Thursday: 7:00 AM - 5:00 PM
Friday: 7:00 AM - 5:00 PM
Saturday: 10:00 AM - 1:00 PM
What payment options does AV Overhead Garage Door Inc provide
AV Overhead Garage Door Inc accepts the following forms of payment: Visa, MasterCard, Check, Discover
Does AV Overhead Garage Door Inc offer free estimates?
Yes, AV Overhead Garage Door Inc offers free project estimates.
Does AV Overhead Garage Door Inc offer eco-friendly accreditations?
Yes, AV Overhead Garage Door Inc offers eco-friendly accreditations.
Does AV Overhead Garage Door Inc offer emergency services?
Yes, AV Overhead Garage Door Inc offers emergency services.
Are warranties offered by AV Overhead Garage Door Inc?
Yes, AV Overhead Garage Door Inc offers warranties.
What services does AV Overhead Garage Door Inc offer?
AV Overhead Garage Door Inc offers the following services: Residential & Commercial garage doors and openers. Feel free to contact us or visit our showroom for free estimates on replacement garage doors and openers.