Neotec Computer Inc

The experience has been great! This is the company that I call for any computer problems that I have; we usually use their services about twice a year. They charge an hourly rate, which is reasonable for the quality of the job. It’s been a great company to work with! He’s also saved my marriage, too.

The experience was okay overall. He was able to take care of the problem.

I was impressed with Jeff's obvious knowledge about computers, and the manner in which he efficiently cycled through & eliminated as nonworkable the usual solutions towards fixing an apparently unrepairable computer operating system, and managed to retrieve and save the important folders & files I needed by directly wiring the hard drive .  Having gone through a number of computers, I recognized that this particular one could not, & should not, be repaired (all have a limited life & cannot be inexpensively & easily repaired), and that it was best to retrieve the important files that I needed, and merely transfer them to a newly-purchased computer.  Jeff proved himself on an overall basis to be not only knowledgeable about computers, but professional, courteous, and prompt.  I certainly would recommend him to anyone with such computer problems, and intend to use him again for my continuing needs in this area.

We were extremely pleased.  We would recommend this individual.  We felt is pricing was fair too.

Excellent experience, front door service. Computer runs like new, highly recommend.

Quick, efficient and 100% complete repair, as I had hoped.

My computer crashed after being infected with a virus. I had family videos, pictures and work files that I now had no access to foolishly did not have them backed up. I called Jeff and he was available to come out the very next day to my home to perform the services. He indicated on the phone it would take about 2 hours which is exactly how long it took. Jeff deleted the viruses, cleaned up other junk as well as installed a new anti-virus and recommended a back-up system for my computer. He was very professional, on time and answered all questions I had. He did not try to sell me on any additional services I did not ask him for. I highly recommend Jeff at Neotec and have been referring as many people as possible.

Excellent.  I will certainly, positively, call Jeff again if I ever have another major computer problem.  He was very friendly, and worked from the minute he entered the door until when the job was done.  His rates, in my opinion, are very reasonable.  He's got a great sense of humor, too!  I'd give him an A+ if I could.

Unfortunately (for me) I am a repeat customer.  The first time Jeff repaired my computer and got it back to working how it should.  I had an old computer and knew it was only a matter of time before it broke again but I was not ready to purchase a new one.  Well, a few months later the computer died so I called Jeff again.  He came out promptly and tried to fix my computer.  Jeff said it was non repairable but he was able to recover everything on my hard drive.  I did not have an external hard drive so Jeff offered to go out and pick one up for me since I had a newborn baby and would be difficult to get one.  His prices are very reasonable and I am just so thankful he was able to recover everything - including all the pictures of our newborn baby!

When I first called, his voice mail did not pick up the call. He returned my call very promptly and apologized for his voice mail not functioning so I could leave a message. We scheduled an appointment for 3 days later which was a Sunday. Love the fact that he was able to come on a Sunday when my husband was home to ask his own questions and get answers directly instead of me forgetting half of it! Jeff arrived promptly and got right to work. He was very easy to talk to and didn't geek speak me! I manage our i-Tunes accounts, all four of them, from my computer and had no space left on my hard drive. He moved the i-Tunes library to an external hard drive and created a short cut on my desk top to access it (which was great for the computer idiot I am)! He didn't leave us until all our questions were answered. We will call him with any other issues, gladly recommend him to anyone and ask his opinion when we are ready to purchase new computers!

I purchased a new computer tower, monitor, wireless keyboard and mouse and a wireless printer with the hopes that I could install it all myself. When the printer would not connect, I checked Angie's List for computer help and found Neotech and Jeff Bingham. What a joy! Jeff was available within an hour and I was put at ease as soon as he walked in the door. Jeff has the rare gift of both technical savvy and excellent communication skills. Above all, he listened to me and addressed my issues in a calm, reassuring way that made me feel supported and educated. Jeff answered my questions with information I could understand. I was very impressed with his manner and obvious computer skills. I have had tech support before but never from someone with Jeff's ability help me understand what he was doing and why. For those customers who just want their technology fixed, Jeff would happily do that as well. My husband needs to replace a desktop and also purchase a laptop for business travel and we will definitely call Jeff to help us buy the right products and have him set them up for us. I have already recommended Jeff to others. He is fabulous!

He looked at my son's computer and said it was poorly designed because it was overheating. He said he could replace it but it wouldn?t really help so he gave me some options. He then went through my daughter?s computer and cleaned it up and got rid of malware. He installed anti virus software on my computer. He is very professional and I feel like I can trust him.

Computer crashed. Couldn't fix it. Called Jeff. After some initial scheduling confusion, Jeff made it over and confirmed a bad motherboard. We discussed my options and all was good.

He certainly repaired the things that were wrong with my computer, and it has been running much faster. There was a particular problem with the volume. He was able to repair that. I was also having a problem with my printer, and he got it to work. After he left, my printer didn't work. He said that it was just too old. He charges $100 an hour, and he was there for two hours. I wish I had asked him what he was doing at my computer for two hours. As far as the work itself, I was very happy with the results, but I don't know if he took advantage of the time.

I was very pleased that when I called and explained that I couldn't get my computer to turn on, Jeff said that he was available to come out right away. He did so and, as things go, he pushed the button and started the computer. I asked him to install the part anyway because I didn't want him to leave and then find out it wouldn't turn on again. Although the computer would start, I still couldn't connect to the Internet (which I found out was an Internet Service Provider problem that was remedied by a phone call). I will definitely use Neotec again in the future. I now have a computer that works perfectly every time.

He was very honest and told me over the phone that it sounded like it was a problem with AT&T and not something he would be able to fix. He ended up saving me a service charge for his honesty and if I have a problem in the future I'll give him a call.

Superbly. Extremely professional all the way.

Jeff is a true professional and values doing the job right. He fixed things that a local stereo/tv store set up improperly. I had called the other company twice to fix the surround sound but they completely dismissed a popping/static rear speaker. He arrives on time and tests out what he fixes. Then he had me try it out to make sure that I understood the new setups. I will always call on Jeff for future electronic and computer issues.

Jeff came out the same day and arrived right on time. He was able to service the computer and it is now working perfectly as it should! Price was very reasonable and within his over the phone quote/estimate. Overall I am very pleased with his service.

They came out right away, so they were very timely. They took their time to explain what was going on. They were courteous and we would use them again and recommend them.

Jeff was prompt in responding. Came to my home to pick up and deliver the computer. When he returned the computer he spent over an hour making sure everything was working properly.

All computers were working properly and better after Jeff worked upon them.

It went excellently overall. Jeff Bingham, the techinican, arrived early for our appointment. This company charges by the hour. The price is extremely reasonable. I'm not very knowledgable with computers but he answered all of my questions that I had. I had so many questions and he remained patient with me throughout the entire process. Not only did he update my computer and remove viruses, he guided me through the process of ordering a lap top. I was planning on purchasing a new lap top and he helped me pick one out. He asked me what I was interested in computer-wise. We went to a website that sold computers and he assisted me in the process of picking out a computer that would suit my specific needs. Once the computer arrived, he came back to set up the computer for me. A week later he called me to check in to see how things were going and if I had any other questions, which I felt was wonderful. He's fantastic and I am so happy with their services. I wouldn't hesitate to use them again.

I found Jeff Bingham's company on Angie's list and decided to try him after reviewing his website (Neotec.com) and seeing all the positive testimonials. I was 90% pleased. He said the printer was repaired and printed out one page. He also advised me about purchasing a new printer when I needed one. The printer never did work after he left so I'm not sure if there was a misunderstanding on his part or my part. Our printer had been a workhorse for us for about five years so I wasn't surprised that it had seen better days. Anyway, I purchased a Cannon Pixma as he suggested. I found the best price and free shipping on Amazon.

Very well. Honest very professional.