MARY BETH SCHULTZ

We found a place, so the overall experience was fair. However, I think our agent did very little work for the commission she earned (paid by seller). She did the minimum and no more. She took us out a total of three times over a period of about a week. Two of these times were half-days. We were pretty easy customers yet she was difficult to reach and did not follow-up with us. On the day before the closing, I had to call her to ask when the walk through would be completed. After we moved in, I called and left her a message regarding a quick question I had. She never returned my call. But the deal-breaker was the dog issue. I told her several times that the place must be pet friendly and I even rejected some that weren't while with her. She did not check with the condo association to confirm the rules for this place. She guessed and she was wrong. We were a bit surprised that after we moved in we got no thank you gift or card from her. That's a first for us with Realtors.