Master Mechanical Heating & Cooling Inc

They went through my furnace cleaning and checking sensors.

Very happy with the service received from Master Mechanical. Our AC stopped working and today is going to be in the 90s. I called at 8:15 this am. First appointment is tomorrow morning, but because it's so hot, she said she'd call back if they could get over here today. She called back in 10 minutes and said they could squeeze us in. Tom did the work and he was early, very friendly, and efficient. It's 11:15 am and my AC is working now! (Needed a new capacitor. Note: The unit is 16 yrs old.) Last year we had Four Seasons fix the same unit and charge me a lot of money. At the time, we felt we got robbed and I still think so. I will use Master Mechanical from now on.

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Fantastic! Left a message late Sunday evening and my call was returned in 15 min. Fantastic communication setting up the appointment, email reminders, very professional. The Tech was out at right right on time, knowledgeable,  even snugged up a loose pipe not related to the job.

I booked online, received an email confirmation and reminder with a picture of the service provider which I found extremely helpful.  They showed up right on time and did everything as expected, including an unexpected repair to my humidifier, and were very pleasant.  A few days later, my humidifier was leaking and I came home to water in my basement.  I was getting ready to put my house on the market so this was not a welcome site and I was in a panicked state.  I called Master Mechanical right away and they immediately answered my call and quickly came out to my house.  He brought a shop vac to suck up the water and worked on drying my basement & carpet right away.  After we got the water cleaned up, we discovered that the problem wasn't the humidifier, it was all of the drainage piping from it  that was not glued together and had come apart. He inspected the entire line, glued it all back together and even replaced the humidifier filter.  He did all of this for no charge and did a wonderful job calming a lady in distress!  This service provider goes ABOVE & BEYOND and I HIGHLY RECOMMEND them and will continue to use & recommend them in the future.

After hours call when I had no heat! Arrived very quickly, very professional and very fair price! Would and will use again!

He was very nice.

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He did the necessary repair, so I was satisfied. He was professional, he showed up very quickly. It wasn't a complex repair, it was very basic, nevertheless he showed up, and he got the parts and came back the next day. It was a 2 day process, but he had to order what he needed. He came quickly the day I called him, and came back to resolve the issue the next day. The price was fair, it wasn't discounted, but he was appropriately price. The quality was very good.

We have used them several times, and it is a great company. It is very small, and the owner who does the job at our place is so accommodating, he does such a good job, and explains what he does. We have been very pleased. He sends reminder emails, and we have used him around 3 times now. We have used them for 2 to 3 years. The prior owner of the place had a sticker on the side of the HVAC, so we figured he knows the system, so we used him. I liked that it is a small, local business.

They were outstanding, they were excellent. Very pleased with them. Perfect, everything is great. He was extremely honest. That's a very positive thing for me.

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Super professional, fast and friendly service by Tom who came out within 30 minutes of my call on a Early Sunday morning. Service charge and freon. Barge reasonable. Thank you and will use him again in the future.

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Tom responded very quickly to my initial call for service.  He came out to my home within a couple hours of my call and diagnosed the problems.  He said he would get the necessary parts and returned the next day to complete to repairs.  I was pleased with his level of service and professionalism.  My humidifiers worked well all winter long after his repairs.  I would recommend Tom due to my positive experience.  Tom seems to value me as a customer and charged me a reasonable rate for services and parts provided.

Tom is very easy to get a hold of and very punctual.  He explains in detail, but in laymen's terms.  He and his partner worked very hard in a hot attic to install our new AC and it was much appreciated.  Setting up that appointment was easy and quick and I plan to use Tom again for our future heating and ac needs.

My system fan would run for approximatey 20 minutes before blowing heat.  With the fridged winter we have been experiencing, this was not a welcome.  I called Master Mechanical and Tom the owner came to my home to investigate the issue.  I must admit, I was worried that it would be a costly and complicated fix.  Tom was able to quickly find the issue and his pricing was fair.  In fact he charged me a fraction of what the contractor who installed the furnace was going to charge me.  I will hire Master Mechanical in the spring to do a system clean and check.  I hightly recommend this company.

A+ job.  I love working with this company for my HVAC needs.  VERY honest about service that needs to be done vs. what might be down the road.

As our request was in the middle of a extreme cold snap, we were shocked and delighted to find that he could come out in 1-2 days. He identified the problem immediately and informed us that the fix would be included in the cost of the routine maintenance. Basically, he went out of his way to charge us less. His works fast and cleans up after himself. You could not ask for nicer service.
This is the second time we have used Master Mechanical. The service is fair-priced and reliable. I feel very confident in what Tom tells me regarding what is going with the HVAC.

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