12 employees. Uses subs for construction. Charges a contracted rate of $50 & an hourly rate of $62.50 (1/1/2012). No travel charges. Require 50% deposit.
Residential & commercial interior & exterior painting, faux finishing, furniture refinishing, murals offered, staining, varnishing & general construction., wallpapering
Yes
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
80% | ||
11% | ||
6% | ||
3% | ||
0% |
"We truly care about our customers and do not recognize Member as one of our clients. The work is reported as being completed in November of 2010 and the report is dated November of 2011. We feel that this is not a legitimate report. If we are mistaken please have Member contact us so we can investigate the situation. We have been a Super Service Award recipient for the last four years and strive to meet and exceed our customer expectations."
"This is the first unacceptable report we have ever received. We pride ourselves in our quality and professionalism. I spent a great deal of time on the phone with the member trying to make this a better situation. The two technicians we had on site are two of our better technicians. The member and her husband were watching the clock and I believe they were looking for a greater discount. We thought a half day discount on the labor was sufficient but obviously not. The member advised she was going to make a report that would not include a recommendation but what is in this report is not a true representation of what occurred and our willingness to rectify the situation. We have been Super Service Award recipients for three years and hope to continue. Jack McHugh"
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