Fresh Cut Pros, Inc.

"Dear Naurice, Thank you for sharing your feedback regarding your recent bed clean-up service. We genuinely appreciate your input and apologize for any inconvenience you experienced. We understand your concern about the regrowth of weeds. You're absolutely right; nature has a knack for persistence. We'd like to clarify that while our service is indeed designed to prevent weed regrowth, it may require periodic maintenance to keep your bed weed-free. Our team should have better educated you on the persistence of weeds. We assumed you understood weeds would regrown in bare soil - this was wrong. In addition, we want to address that we quoted mulch for your project, but we understand if you chose not to accept it. Your feedback is invaluable to us, and we'll work on improving our communication to ensure that our customers have a clear understanding of our services and pricing. If you ever change your mind or need assistance in the future, please don't hesitate to reach out. We also understand that the price quoted for monthly maintenance might not align with your budget, and we respect your decision. It's our aim to provide cost-effective solutions that suit our clients' needs, so we appreciate your candor in expressing your concerns. Thank you for considering us, and we wish you the best in your landscaping endeavors. Sincerely, FCP"