JEJ Masterclean Inc

On a scale of 1-10, Jim is a "12". we've used JEJ Masterclean for a number of years and we've referred him to family and friends. Jim is responsive and punctual at all times, one of Jim's most impressive attributes is that he enjoys his work. We have so much fun admiring the before and after results. He makes everything look brand new.

This is my third time with Jim and I will never go to anyone else. He is professional, on time and works real hard to make sure he gets to you timely. He removed spots the first cleaning that several other carpet cleaners left behind and the spots never came back. I am happy to refer him to anyone looking for GREAT carpet cleaning. My carpet is 9 years old and tonight it looks new..

Jim is the ULTIMATE professional. I have yet to meet another person that takes so much pride in their work. He is very courteous and careful with everything in the house and our carpets look great. He also returns calls immediately and is prompt for his appointments. I cannot say enough GREAT things about Jim. If you need your carpets cleaned Jim is your guy.

Everything looks great given the use and wear and much better than I anticipated! Jim was very professional, pleasant and thorough. He returned phone calls promptly, explained the process thoroughly and the product he used. I particularly liked that there was no smell to the product and that he rinsed the upholstery and carpet thoroughly which left little to no residue. He measured the rooms before starting and checked the quote so there would be no surprises. I felt the price was fair. It was a pleasure working with Jim. I would highly recommend JEJ to family and friends.

The larger of the two rugs was, in my estimation, in very sad condition after being exposed to heavy use and abuse in our sons' apartment. Jim was able to clean and restore both of them to their original colors! They look brand new! Couldn't be happier with the results and the great service. The price was exceptional compared to other providers we have used in the past. The total included pickup, cleaning and delivery. We will DEFINITELY use his services again.

Jim called me promptly to schedule the service. He gave me a firm estimate and showed up on time today. The garage floor was gritty and dirty, not greasy, but really needing a deep clean. We moved what we could, he moved the rest and got right to work. The concrete looks smooth and clean. My dad is thrilled. We will definitely call JEJ again for this or any other service that they provide.

Jim is prompt, clean and highly professional. I've given his contact info. to multiple friends and neighbors. Everybody who uses his services is VERY satisfied with how clean and "like new" their carpets/rugs look after he completes the job!

We had the carpet cleaned throughout the house, including the stairs to the basement. The entire process from requesting a quote to having the carpets cleaned was excellent. Jim is the most responsive and customer focused service provider I have ever worked with. I would not hesitate to use his services again - we have just hired him to power wash our garage.

Jim is a true professional and the best carpet cleaner I have come across. The work is always done to our satisfaction and working with him is always a great experience. He is prompt, courteous and knowledgeable. We would highly recommend him.

I have had Jim several times before and as always he did an excellent job. He arrived 5 minutes early and after inquiring how my husband and I were doing got right to work. He tackled the chairs first. I had tried to get the dog hair out of the chair (it was actually stuck into the weave of the fabric) using my Dyson and several products advertised to remove pet hair. He was successful! They look like new! He picked some of the hairs out by hand! The area rugs look like new also. Didn't realize they were that bad. While he was still working down stairs he went upstairs and prespotted the stains. He was able to get out all of them except one. I didn't think he could do it. I had already attacked them with everything I knew of and didn't really make a dent. The one that you can still see is very, very faint. He sanitized the rugs and I am very happy, as usual. The price was as quoted.

Jim was very professional and did a very thorough job. Obtaining an estimate and scheduling was easy. He spent extra time taking care of trouble spots. We would definitely use him again.

I called Jim while we were doing a lot of painting, thinking perhaps it might take a while to get on his schedule. He called back within a short amount of time, and he gave me an approximate quote and date that was within a few days. I took that option but then had to call him to reschedule when our painters said they could come sooner than they were scheduled. Jim was really flexible about rescheduling, which was a relief. I was determined to get done with all the painting and cleaning of our new home ASAP, which had been owned by heavy smokers. Jim came exactly on time, and finished all three carpets in less than 3 hours, including moving furniture. He worked really h****** a bad spot, and was apologetic that he couldn't get every mark out of that area. But we don't know what was spilled there, and the carpet in that particular room isn't great, so we were very pleased with the result in all three rooms. Jim is a consummate professional, and I believe that he will do everything thing in his power to please his customers. He calls to confirm his appointments, he shows up on time, and he follows up to be sure his customers are happy. We will absolutely use him again!

Jim was awesome! The service was outstanding, and every aspect of my interaction was A+. My carpets were badly worn and i had been procrastinating having them cleaned. Jim made the entire transaction super easy, and the results are outstanding. I'll have him back to do more work for sure. Jim was easy to get ahold of, easy to schedule with, and he arrived right on time. The entire job for the first floor of my 2400 square foot house took only 2.5 hours. The carpets look great. I'll have him take another shot at one my bad stains, but almost all of the high traffice areas and stains are looking really well. The stairs came out especially well, given the age of the carpet. Jim was very professional and personable, and he did all of the necessary rearranging of things to get the job done. All i had to do was get the floor as free as possible before he came. If you want clean carpets and you live in the northern suburbs, give this company a shot.

Cleaned very hard to cleat setips of carpet in heavy traffic areas of our home.

We have had Jim for several years. He does a fantastic job on carpeting and furniture. He comes early, starts right to work and is done within a few hours depending on the job. He first spots any stains he sees. He is very friendly and we would never get anyone else because he does a wonderful job. We recommend him highly.

Excellent! Arrived on time works hard didn't ask me to do anything, does all the work himself. Did a excellent job. I have already referred him to co workers in the past and would use him again.

Nice guy and very professional. Carpets came out great. Jim even changed a few appointments around to accommodate me before Thanksgiving. We wlll absolutely call Jim again.

Jim came back to clean our sofas once again (he did it two years ago) but we also added carpet downstairs and grout on our kitchen and hallway tiles. Once again, he showed outstanding customer service, was punctual and delivered high quality work. The grout work was awesome...looked like brand new again.

Jim is extremely easy to work with. He was very responsive to all my questions (usually within 30 minutes of my contacting him!). He was prompt and very courteous. Jim's estimated based on my measurements (which were high) were refigured once he came in and remeasured the rooms. He made the adjustment as needed. Carpets are spotless! And, they have never been professionally cleaned. I would DEFINITELY us Jim again and highly recommend him to everyone.

Jim quickly returned my call and arrived to do the job on time and got right to work using an enzyme soil pretreat on the problem areas The results are amazing! Pet stains disappeared and the traffic areas are clean Jim is proud of his truck mounted super steamer, "The Butler" and rightly so Not only does the carpet look great, it's also sanitized I will definitely be calling JEJ for my future cleaning Thank you again, Jim!

We needed our carpets cleaned after living in our home for a year. We used Angie's list to choose a vendor and we could not have been more pleased. He was on time, hard working, pleasant to deal with and extremely honest. Carpets look fantastic and he didn't charge an arm and a leg. In our old home we used a company that was twice as expensive and they didn't do as nice of a job..

Needed a house cleaning service for my client's property in Evanston. This company's profile on AngiesList says they service the North Shore. I left a voice message, the owner returned my call promptly to tell me that his company does NOT service Evanston. I suggest the profile be modified in some way to more carefully describe the service area, because Evanston is certainly party of the North Shore.

This is the second time we've had JEJ out to clean our carpets and furniture. Absolutely fantastic. Very honest about furniture cleaning and told me it wouldn't be worth it to clean, even if it took money out of his pocket. JEJ explains all the work he's done and points out trouble spots. JEJ is part of our annual cleaning list and we look forward to having him back next year.

We have used JEJ in the past and Jim has always done a great job. He is very professional and his service is outstanding. Jim took care of everything and removed some tough stains that I thought would never come out. It is such a pleasure to know and do business with this quality company. We will only use JEJ in the future.

Extremely happy with the experience and the work. He was prompt and completed all the worked in a timely manner. The carpet looks beautiful. He did an excellent job!