The Pure Air Experts

heating & cooling contractor, handyman service

About us

The Pure Air Experts is a family-owned and women-led business dedicated to creating healthier homes through professional HVAC maintenance, repair, and dryer vent cleaning. With over 35 years of combined experience, we bring together Phillip’s 15+ years of HVAC field expertise and Lola’s 20+ years of business operations and customer-focused solutions. We specialize in improving indoor air quality with eco-friendly, health-conscious products and practices, ensuring your home is safe, comfortable, and energy-efficient. Whether you need a routine maintenance check, emergency repair, or an upgrade to your air quality systems, our team delivers reliable, results-driven service every time. Why Choose Us? - Family-Owned & Operated - Certified HVAC Expertise - Eco-Friendly Solutions for Healthier Living - Trusted by Local Families for Dependable Service Serving Northern Lake County, IL, and surrounding areas. Breathe Pure. Live Better.

Business highlights

11 years of trusted experience


Accepted payment methods

CreditCard

Reviews

4.7123 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
85%
4
12%
3
2%
2
0%
1
2%


Rating CategoryRating out of 5
quality
4.8
value
4.6
responsiveness
4.8
Showing 76-100 of 123 reviews

Tim L.
05/2017
5.0
Very professional , explained everything in detail.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Ruma S.
05/2017
5.0
They came on Saturday last minute - rate was reasonable and they were honest and professional. Quickly diagnosed and fixed the problem. Will use them again!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

David H.
05/2017
5.0
Phil was great getting out here right away when we called! The 2 installation workers did an excellent job! Definitely will use again and highly recommend!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Raymond P.
05/2017
1.3
We had no heat and called. They did come out within 1 hour which was great. By that time the furnace started working again. The gentleman said with it working he can't tell us what is wrong. But he insisted that we buy a "maintenance agreement ". It later stopped again. We called someone else and the same thing happened but they read the "code" and told us what the problem was. They even showed me the part and I bought it for $25.00 and put it in myself.

Rating CategoryRating out of 5
quality
1.0
value
1.0
responsiveness
2.0


Harold W.
01/2017
4.5
Technician Phil is knowledgeable and professional. Phil immediately diagnosed what our heating issue was within minutes of arriving. Phil also explained various options/pricing regarding next steps. I would recommend his services (which I've already done) to others. Phil thank you for your services!!!

Rating CategoryRating out of 5
quality
4.5
value
3.5
responsiveness
4.5

Yes, I recommend this pro

Larry P.
01/2017
5.0
The crew at One Hour Heating and Air Conditioning were professional, on time, and the day before they did the work they dropped off two huge portable heaters that heated my entire house taking me out of the bitter cold. My furnace was not working for about four days and they came to the rescue. Polite, professional, efficient, and reasonable in price. What more can you ask for. Larry P

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Thomas W.
01/2017
5.0
Phil did a great job. Would hire him again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Deborah D.
12/2016
5.0
Detailed service and excellent warranty options.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Kathleen Y.
11/2016
5.0
I have never has a service man show me photos of what needed repair. Phil explained things carefully to me and gave me multiple options.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Barbara V.
10/2016
5.0
Phil called right away and arrived a couple hours later. He cleaned my furnace and told me there were a couple issues but I elected to see if my son could repair them. I would recommend them.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

MICHAEL W.
09/2016
5.0
Came right away. Fixed problem.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Marilyn B.
08/2016
4.0
Phil came in and said that he could only put 2 pounds of free-on and said it needed more but could not take it because I may Ineed a new condenser or compressor. Told me he could put in a new unit for $3800. I got another opinion and they told me to check the filter. I went and checked the filter myself, and put a new filter in and I have not had any problems since. I waited a few weeks to do this review because I almost had him put in the new unit, and had he checked the filters, it could have saved me money. I spent $10 on the filter and he never bothered to check the filters.

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
4.0


Jessica H.
08/2016
5.0
They came out immediately upon placing the request. I literally received a call 5 minutes later. My entire AC unit crashed on Friday, they came Saturday, And has an entire new system installed by 100pm on Monday.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Yi F.
07/2016
4.0
fix the problem in minutes

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
4.0

Yes, I recommend this pro

Terry Y.
07/2016
4.5
Responsive and timely. The technician provided clear and thorough explanation of what he believed the problem to be, what he would likely to do to repair problem and an estimated cost of repair. He followed through with his diagnosis as described and informed me before continuing the actual repair. Great all around service with seamless coordination among me, the field technician and office personnel.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Mike P.
07/2016
5.0
Quick, dependable service.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Frederick M.
06/2016
5.0
When we purchased this house 20 years ago, we hired a different company to replace the furnace and air conditioner. There was very little flow so they replaced several of our runs also. After all that work and expense, we were forced to run two window a/c units along with our central air. Yet our house still would not cool! We were extremely frustrated. When we hired One Hour Heating and Air Conditioning, Phil was sure he could help us. And he did. We cannot believe how wonderful our house cools. Phil was very accommodating, as we had to split the installment dates for the furnace and air conditioner. He always returned our calls, answered all our concerns, was timely, efficient and professional, as was his staff. His service and equipment exceeded our expectations and we give One Hour Heating and A/C our highest recommendation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Brittany K.
06/2016
5.0
Very quick to get an appointment and fast to get work done.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Contact information

157 North Milwaukee Avenue, Unit 518, Lake Villa, IL 60046

http://thepureairexperts.com

Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 6:00 PM
Sunday:
8:00 AM - 6:00 PM

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

heating & cooling contractor,
handyman service

FAQ

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: 8:00 AM - 6:00 PM

Sunday: 8:00 AM - 6:00 PM

The Pure Air Experts accepts the following forms of payment: CreditCard
No, The Pure Air Experts does not offer free project estimates.
No, The Pure Air Experts does not offer eco-friendly accreditations.
No, The Pure Air Experts does not offer a senior discount.
No, The Pure Air Experts does not offer emergency services.
No, The Pure Air Experts does not offer warranties.

Contact information

157 North Milwaukee Avenue, Unit 518, Lake Villa, IL 60046

http://thepureairexperts.com

Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 6:00 PM
Sunday:
8:00 AM - 6:00 PM