The Pure Air Experts

Phil was the best. He arrived a few minutes early to the time agreed. He absolutely did an awesome job on cleaning a dryer vent that was in dire need of cleaning. He worked so hard and made sure the job / project was done not only to my liking but to his as well. I would highly recommend Pure Air Experts for any job. I am having him back in two weeks to do a tune up for my furnace. Awesome job Phil

Technician was prompt and very professional.

Very prompt and professional . He got the job done with 20 minutes.

Response was fast and repair/replacement was quick. Communication on quotes and repair status was very good

An emergency repair during a cold winter day, quick response, reasonable price, good service!Will contact this service again .

He was consistent.

Excellent service, honest company, fair prices

The owner came out and repaired my furnace. He was professional and very helpful and quick to explain everything. I would recommend them without hesitation

k

Replaced the original AC Unit(at least 25yr old), added a new humidifier to furnace and a new smart thermostat. The original guy who did repair work, Phil, was knowledgeable but at the end of the day wanted to sell anything he can. He had convinced me I was able to get rebates through ComEd for upgrading AC unit and adding the smart thermostat. At this time, I have been unable to get any rebates because he failed to mention I need to also have a furnace that qualifies and there was no receipts on the thermostat to claim that rebate. The day of the install, the guys that were here, did great work. They installed everything and added a damper to furnace(which does not work that great). When the guy installed the thermostat, he installed the wrong one and i had to show him the work order for the correct one. He left and it took a week for him to return to install the correct one. He also left with all the boxes.

One hour heating of lake villa went above and beyond. Furnace was making load noise when it kicked on. Completely obvious he knew what he was doing. They repaired it, checked for other signs of issues, and cleaned up the furnace. The cleaning was a job on its own since it has not been serviced or cleaned in about 8 years. Customer service was outstanding and understanding. It s a new home to us and in the past I always used to call the company with the sticker on furnace from previous owners. I will be using one hour heating from now on for all my Hvac needs. Thank you

Prompt and courteous. Follow up email and syncing to A/C unit still needs to be completed.

Did the work as expected, was not charged an additional cost.

Excellent .. called early to make sure we were on same page with scheduling. Arrived when he said he would and did a great job with excellent recommendations for improving our current furnace situation even though it was just a maint. call. Will hire again.

They where great and on time

Great communication - i was contacted immediately (minutes) after making the request and a same day service call was made to access my situation.

Very efficient and knows the product very well

Phil arrived quickly the day of my call, and was very patient while explaining what he saw wrong with the A/C, why it happened and how'd he'd approach fixing it. Best of all, he fixed my central A/C in about an hour! Personable and professional, I recommend using One Hour Heating & A/C. Great job!

Very quick! Local business, price was great. Pros were amazing. Came out same day, attempted to fix my unit. Gave me next day install on my unit, with great price (didn't charge me for day 1). Unit was installed within 36 hours of first contact, the week of 4th of July (yes it was 85+ degrees all week). Thank you!!!

Phil was friendly and very knowledgeable. He explained everything clearly to me. He was prompt and fixed the problem in less than an hour. I will use them again if needed.

Figured out that the problem was electrical, not mechanical and was able to efficiently get the system up and running. Even recharged the condenser

Phil serviced our AC today and he was wonderful. He communicated exactly what what wrong with the unit as well as ways to fix the issue in an affordable manner. He took care of the unit quickly and also installed our new thermostat, without adding the cost to his estimate. I would definitely recommend Phil/One Hour to everyone as everything is working like a charm!

Lakes one hour was incredible! Not only did they install immediately when our furnace died but did it with knowledge, professionalism, and punctuality. I would highly recommend! Their followup as well as their team personally run by Phil Scheltens did a thorough and outstanding job. Joyce Freese.