Approved Pro
Approved Pro
The Pure Air Experts
Thermostat Installation and Replacement, Thermostat Service, Central A/C Service or Repair,
About us
The Pure Air Experts is a family-owned and women-led business dedicated to creating healthier homes through professional HVAC maintenance, repair, and dryer vent cleaning. With over 35 years of combined experience, we bring together Phillip’s 15+ years of HVAC field expertise and Lola’s 20+ years of business operations and customer-focused solutions. We specialize in improving indoor air quality with eco-friendly, health-conscious products and practices, ensuring your home is safe, comfortable, and energy-efficient. Whether you need a routine maintenance check, emergency repair, or an upgrade to your air quality systems, our team delivers reliable, results-driven service every time. Why Choose Us? - Family-Owned & Operated - Certified HVAC Expertise - Eco-Friendly Solutions for Healthier Living - Trusted by Local Families for Dependable Service Serving Northern Lake County, IL, and surrounding areas. Breathe Pure. Live Better.
Business highlights
11 years of experience
Services we offer
HVAC
Accepted Payment Methods
- CreditCard
Reviews
4.7124 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 85% | ||
| 12% | ||
| 2% | ||
| 0% | ||
| 2% |
Filter reviews by service
Showing 1-25 of 124 reviews
Gina J.
Jun 2025
Central A/C Service or Repair
Phil was at my home within an hour of my phone call. He was professional and thorough. He explained everything he did and had my A/C unit up and running in no time. I would definitely use this company again and recommend it to others.
Dave H.
Feb 2025
Phil was the best. He arrived a few minutes early to the time agreed. He absolutely did an awesome job on cleaning a dryer vent that was in dire need of cleaning. He worked so hard and made sure the job / project was done not only to my liking but to his as well. I would highly recommend Pure Air Experts for any job. I am having him back in two weeks to do a tune up for my furnace. Awesome job Phil
David S.
Jan 2025
Gas Furnace / Forced Air Heating System - Repair
Technician was prompt and very professional.
Yolanda J.
Dec 2024
Thermostat Installation and Replacement
Very prompt and professional . He got the job done with 20 minutes.
John C.
Dec 2024
Gas Furnace / Forced Air Heating System - Repair
Response was fast and repair/replacement was quick. Communication on quotes and repair status was very good
Tao Y.
Dec 2024
Gas Furnace / Forced Air Heating System - Repair
An emergency repair during a cold winter day, quick response, reasonable price, good service!Will contact this service again .
Delores C.
Jul 2020
Central A/C Service or Repair
He was consistent.
Mary K.
Apr 2020
Excellent service, honest company, fair prices
Kelly M.
Feb 2020
Gas Furnace / Forced Air Heating System - Repair
The owner came out and repaired my furnace. He was professional and very helpful and quick to explain everything. I would recommend them without hesitation
Peter P.
Jan 2020
Gas Furnace / Forced Air Heating System - Repair
k
Bryan B.
Dec 2019
Central A/C Service or Repair
Replaced the original AC Unit(at least 25yr old), added a new humidifier to furnace and a new smart thermostat. The original guy who did repair work, Phil, was knowledgeable but at the end of the day wanted to sell anything he can. He had convinced me I was able to get rebates through ComEd for upgrading AC unit and adding the smart thermostat. At this time, I have been unable to get any rebates because he failed to mention I need to also have a furnace that qualifies and there was no receipts on the thermostat to claim that rebate. The day of the install, the guys that were here, did great work. They installed everything and added a damper to furnace(which does not work that great). When the guy installed the thermostat, he installed the wrong one and i had to show him the work order for the correct one. He left and it took a week for him to return to install the correct one. He also left with all the boxes.
JEREMIAH D.
Dec 2019
One hour heating of lake villa went above and beyond. Furnace was making load noise when it kicked on. Completely obvious he knew what he was doing. They repaired it, checked for other signs of issues, and cleaned up the furnace. The cleaning was a job on its own since it has not been serviced or cleaned in about 8 years. Customer service was outstanding and understanding. It s a new home to us and in the past I always used to call the company with the sticker on furnace from previous owners. I will be using one hour heating from now on for all my Hvac needs. Thank you
Pamela K.
Nov 2019
Gas Furnace / Forced Air Heating System - Repair
Prompt and courteous. Follow up email and syncing to A/C unit still needs to be completed.
John M.
Nov 2019
Gas Furnace / Forced Air Heating System - Repair
Did the work as expected, was not charged an additional cost.
Carlos R.
Oct 2019
Gas Furnace / Forced Air Heating System - Repair
Excellent .. called early to make sure we were on same page with scheduling. Arrived when he said he would and did a great job with excellent recommendations for improving our current furnace situation even though it was just a maint. call. Will hire again.
Raul E.
Oct 2019
Gas Furnace / Forced Air Heating System - Repair
They where great and on time
Mike C.
Sep 2019
Central A/C Service or Repair
Great communication - i was contacted immediately (minutes) after making the request and a same day service call was made to access my situation.
Rusty M.
Aug 2019
Central A/C Service or Repair
Laura M.
Aug 2019
Central A/C Service or Repair
Very efficient and knows the product very well
Glen S.
Jul 2019
Central A/C Service or Repair
Gwethalyn B.
Jul 2019
Central A/C Service or Repair
Phil arrived quickly the day of my call, and was very patient while explaining what he saw wrong with the A/C, why it happened and how'd he'd approach fixing it. Best of all, he fixed my central A/C in about an hour! Personable and professional, I recommend using One Hour Heating & A/C. Great job!
Jeff M.
Jul 2019
Central A/C Service or Repair
Very quick! Local business, price was great. Pros were amazing. Came out same day, attempted to fix my unit. Gave me next day install on my unit, with great price (didn't charge me for day 1). Unit was installed within 36 hours of first contact, the week of 4th of July (yes it was 85+ degrees all week). Thank you!!!
Conni S.
Jul 2019
Central A/C Service or Repair
Phil was friendly and very knowledgeable. He explained everything clearly to me. He was prompt and fixed the problem in less than an hour. I will use them again if needed.
Matthew F.
Jun 2019
Central A/C Service or Repair
Figured out that the problem was electrical, not mechanical and was able to efficiently get the system up and running. Even recharged the condenser
Zoe G.
May 2019
Central A/C Service or Repair
Phil serviced our AC today and he was wonderful. He communicated exactly what what wrong with the unit as well as ways to fix the issue in an affordable manner. He took care of the unit quickly and also installed our new thermostat, without adding the cost to his estimate. I would definitely recommend Phil/One Hour to everyone as everything is working like a charm!
Licensing
Insured
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
The Pure Air Experts is currently rated 4.7 overall out of 5.
Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 6:00 PM
Wednesday: 8:00 AM - 6:00 PM
Thursday: 8:00 AM - 6:00 PM
Friday: 8:00 AM - 6:00 PM
Saturday: 8:00 AM - 6:00 PM
Sunday: 8:00 AM - 6:00 PM
The Pure Air Experts accepts the following forms of payment: CreditCard
No, The Pure Air Experts does not offer free project estimates.
No, The Pure Air Experts does not offer eco-friendly accreditations.
No, The Pure Air Experts does not offer a senior discount.
No, The Pure Air Experts does not offer emergency services.
No, The Pure Air Experts does not offer warranties.
Contact Information
157 North Milwaukee Avenue, Unit 518, Lake Villa, IL 60046
Service Hours
| Sunday: | 8:00 AM - 6:00 PM |
| Monday: | 8:00 AM - 6:00 PM |
| Tuesday: | 8:00 AM - 6:00 PM |
| Wednesday: | 8:00 AM - 6:00 PM |
| Thursday: | 8:00 AM - 6:00 PM |
| Friday: | 8:00 AM - 6:00 PM |
| Saturday: | 8:00 AM - 6:00 PM |
Share project details to get started.
Get our Angi-powered app
Download the app
|
© Copyright 1995-2025, Angi. All Rights Reserved.