The Pure Air Experts

heating & cooling contractor, handyman service

About us

The Pure Air Experts is a family-owned and women-led business dedicated to creating healthier homes through professional HVAC maintenance, repair, and dryer vent cleaning. With over 35 years of combined experience, we bring together Phillip’s 15+ years of HVAC field expertise and Lola’s 20+ years of business operations and customer-focused solutions. We specialize in improving indoor air quality with eco-friendly, health-conscious products and practices, ensuring your home is safe, comfortable, and energy-efficient. Whether you need a routine maintenance check, emergency repair, or an upgrade to your air quality systems, our team delivers reliable, results-driven service every time. Why Choose Us? - Family-Owned & Operated - Certified HVAC Expertise - Eco-Friendly Solutions for Healthier Living - Trusted by Local Families for Dependable Service Serving Northern Lake County, IL, and surrounding areas. Breathe Pure. Live Better.

Business highlights

11 years of trusted experience


Accepted payment methods

CreditCard

Reviews

4.7123 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
85%
4
12%
3
2%
2
0%
1
2%


Rating CategoryRating out of 5
quality
4.8
value
4.6
responsiveness
4.8
Showing 26-50 of 123 reviews

Mayur S.
03/2019
5.0
I am very happy with them!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jo d.
01/2019
5.0
Phil was polite and came out asap on New Year's Day. My first time with him. Explained what I needed to know Very happy with him

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
4.5

Yes, I recommend this pro

Linda A.
12/2018
5.0
This guy knows what he is doing. Explained the situation in words we could understand. Would definitely hire again should we need to.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

ken c.
11/2018
4.0
They were easy to work with and completed the work on time.

Rating CategoryRating out of 5
quality
4.0
value
3.5
responsiveness
4.0

Yes, I recommend this pro

Diana B.
10/2018
5.0
They were able to schedule an appointment the very next day, and Phil was very nice and explained everything he was doing. I really enjoyed having the feedback as he identified and fixed the problem.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Barbara V.
10/2018
4.0
Phil was very friendly and knowledgeable. He explained what needed to be done and quoted a price for a replacement motor. He deducted the cost of the service call from the total amount to come back to install the motor, which he did 2 days later. I would contact them again next year.

Rating CategoryRating out of 5
quality
4.5
value
4.0
responsiveness
4.5

Yes, I recommend this pro

Jim F.
10/2018
5.0
Phil was on time for the appointment. Explained what he did (seasonal inspection and installed a nest thermostat) and spent time showing us how to use the nest. We will work with Phil again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Tarun D.
09/2018
4.0
Technician started working without confirming the repair and service cost

Rating CategoryRating out of 5
quality
5.0
value
3.0
responsiveness
5.0

Yes, I recommend this pro

traci b.
09/2018
5.0
Phil was very knowledgeable. Did not try and sell us a bunch of stuff we don’t need. Came on time and was very courteous.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

ROBERT J.
09/2018
5.0
Phil was everything you could ask for as a furnace repair person, knowledgeable, courteous, answered all of my questions without reserve and went out of way to check all systems in the furnace beside the repair that was needed, parts were a little pricey, but fair!

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Valerie G.
08/2018
4.5
Satisfied

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Jim B.
08/2018
5.0
I needed refrigerant recharge for our AC. I contacted them through HomeAdvisor on Sunday AM, and got a call from Phil within minutes. He came the next morning at 7 AM, and by 8 AM we had cold AC again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

keish k.
08/2018
5.0
"It did not take long"!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Larry N.
08/2018
5.0
Very efficient installation. Great service.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Michael H.
08/2018
5.0
Very professional. Explained everything he was doing. Extremely personal and nice. Would highly recommend!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Dan F.
07/2018
5.0
Best choice of companies ever! Reliable, professional, timely and extremely knowledgeable! Phil's team is the best! Would HIGHLY recommend!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Maureen B.
07/2018
5.0
Fast, professional, thorough, there are not enough adjectives! Phil is an amazing person and knowledgable pro!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Suzanne O.
07/2018
4.5
Outstanding service: prompt, intelligent, trustworthy and professional!

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Colette T.
07/2018
4.5
He was thorough in what needed to be done. followed through with details.

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro

Kurt J.
07/2018
5.0
Phil very thoroughly explained the repair issue and options.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Rebecca V.
07/2018
5.0
Phil was wonderful from first call to repair and payment. He immediately called me and stayed in touch with me all day as to his arrival time at my home. He did a thorough assessment of my A/C and furnace and was able to repair the A/C quickly. The final bill was very reasonable. I highly recommend this company.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Rachel R.
06/2018
3.0
He arrived on time and performed the work requested. He tried to sell me something extra, but when I said no, he dropped it.

Rating CategoryRating out of 5
quality
4.0
value
3.0
responsiveness
4.0

Yes, I recommend this pro

Contact information

157 North Milwaukee Avenue, Unit 518, Lake Villa, IL 60046

http://thepureairexperts.com

Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 6:00 PM
Sunday:
8:00 AM - 6:00 PM

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

heating & cooling contractor,
handyman service

FAQ

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: 8:00 AM - 6:00 PM

Sunday: 8:00 AM - 6:00 PM

The Pure Air Experts accepts the following forms of payment: CreditCard
No, The Pure Air Experts does not offer free project estimates.
No, The Pure Air Experts does not offer eco-friendly accreditations.
No, The Pure Air Experts does not offer a senior discount.
No, The Pure Air Experts does not offer emergency services.
No, The Pure Air Experts does not offer warranties.

Contact information

157 North Milwaukee Avenue, Unit 518, Lake Villa, IL 60046

http://thepureairexperts.com

Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 6:00 PM
Sunday:
8:00 AM - 6:00 PM