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Lindemann Chimney Service Inc

4.7(
437
)
Acoustic Ceiling Tiles - Install, Cabinets Installation, Cabinets - Repair,

About us

Lindemann Chimney Co. is Chicagoland’s leading chimney service provider. Lindemann is a widely recognized company for uncompromising integrity and exceptional customer service. Known for going to extraordinary lengths to serve our customers, we provide only the best quality products and services in order to far exceed customer expectations.

Business highlights

Emergency services offered
56 years of experience

Services we offer

& Wood Stoves., Caps & Dampers, Chimney Cleaning & Inspections, Fireplace Restoration, Gas Fireplace Installation, Liners, Masonry Services, Outdoor Kitchens & Fireplaces

Amenities

Emergency Services

Yes

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.7437 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
8%
3
2%
2
1%
1
3%
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Filter reviews by service

Showing 26-50 of 437 reviews
Kristin E.
Jun 2018
5.0
Yes, I recommend this pro
Very smooth and tech was super honest.
Response from Lindemann Chimney Service Inc

"Thank you for allowing us to service your home!"

Michael W.
Jun 2018
5.0
Yes, I recommend this pro
$250
on time, very professional, extremely thorough cleaning and inspection of 2 gas insert fireplaces and chimneys.
Response from Lindemann Chimney Service Inc

"Thanks for the Review, [Member Name Removed]!"

Brooke P.
May 2018
5.0
Yes, I recommend this pro
$700
After getting multiple estimates, I felt that the price was good. They came when they said they would. I never saw them or any trace of them. The final product was perfect and looks great. I am very happy with their work.
Response from Lindemann Chimney Service Inc

"Thank you for allowing us to service your home!"

Alison E.
May 2018
5.0
Yes, I recommend this pro
$100
The company was prompt and thorough. The chimney was not easy to reach from the outside but they went out of their way by going on the neighbors roof to get up there.
Response from Lindemann Chimney Service Inc

"Thank you for allowing us to service your home!"

Susan F.
Mar 2018
1.0
$12,000
This was hands down the worst experience I have had with home repair work in my life! We were quoted initially for tuck-pointing, a firebox and appliance liner. We had several companies evaluate our chimney and we chose Lindemann because they seemed great on the initial visit but as soon as they got our deposit everything changed! We soon found Lindemann to be highly disorganized, exceptionally hard to actually schedule despite having provided the deposit in full and generally unprofessional. Every time we called we got a different person and everyone seemed to blame the previous people we talked to for the issues we were having. We did eventually get scheduled but when they arrived on the scheduled date they were not only late but we were soon told it was going to be AT LEAST another $5000 to do the work that they had already quoted. I then had to meet with and talk to three different people from the company, ending with the manager coming to my home. They held to this new price and were unapologetic for the terrible service they provided. We ended up having additional damage to our home because they dragged their feet over more than three months and eventually we had to cancel the whole job with them because of their persistently shady behavior. Following cancelling the job it took them more than 2 weeks to refund our deposit and we still receive emails and mail from them regularly asking us to review their work and stating that they are "here for all of our future chimney needs." I do not usually write negative reviews but in this case I would be remiss to not get this story out; DO NOT USE THIS COMPANY! They are disorganized and will up-charge you once they have gotten your contract. Stay far away!
Response from Lindemann Chimney Service Inc

"Sadly, we did not end up providing any services or perform any work for this customer. We sincerely wish it was handled better by our staff all around. Our original proposal was found to be incomplete and did not accurately reflect the full scope of issues with the chimney and fireplace. We understand when additional information reflecting an increased scope of repair was presented to the customer it was not positive news. We apologize for the uneven nature of this customer experience and will use this event to learn how to handle these situations better. We appreciate the feedback and will strive to improve both our office and field operations. Michael Boudart President Lindemann Chimney Co. 110 Albrecht Drive Lake Bluff, IL 60044 847-918-7994"

Mark L.
Jan 2018
2.0
$150
When you have a Hammer, every problem looks like a nail. We hired Lindemann to inspect our recently (within the past 3 years) built open gas fireplace, as we were seeing soot buildup in the house and on the ceramic firelogs, which were supposed to be white birch, but had turned black. They were very responsive and the tech was professional, providing photos and videos of the inside of the chimney flue. After the inspection, the tech said that the fireplace was unsafe to run due to Carbon Monoxide coming into the house. This assessment was done without the use of a carbon monoxide test or even turning the fireplace on. A quote of $6,400 was given to remove the current, brand new, damper, break out all of the flue, and replace with a chimney liner, new damper and vent fan. Another $800 was quoted for installing the electrical to run the vent fan. This seemed like a big spend on a fireplace that had recently been rebuilt, and inspected by the city, so we went for a second opinion from Chicagoland Fireplace and Chimney. In the meantime, I purchased a Carbon Monoxide detector and noticed that CM readings were around 10-15ppm, after running the fireplace for several hours. Not ideal, but not really unsafe. When Chicagoland Fireplace and Chimney came out, we were expecting that they would recommend the same course of action, as they are also members of the National Fireplace Institute. The tech took one look at our logs and fireplace and heard about our problem, and immediately said that the probable cause was that the logs were on top of the gas burners, creating venting inefficiencies and thus the soot in the house. He spent time rearranging the gas burners and the logs, cleaning them, as well. Something the Lindemann Tech didn't do. After the adjustments, he ran a Carbon Monoxide test and the reading dropped to 1ppm! I continued to run the fireplace throughout the day and readings never went above 3ppm. Total cost for their visit was $199, and the problem was solved, saving us $7,000! The lesson learned is that if you bring out a company that specializes in chimney liners and vent fans, you will get an assessment that includes the installation of said liners and fans. I am sure that there are many home chimneys that do require liners because of Carbon Monoxide, but would encourage everyone to get a couple of opinions, as well as invest in a professional Carbon Monoxide Meter (about $150 on Amazon) to test for yourself.
Response from Lindemann Chimney Service Inc

"Thanks, [Member Name Removed]. I appreciated the time you took on the call today. We were grateful for the opportunity to come out and evaluate your issues. We should have been more thoughtful explaining what the underlying problems were in your home and the causes of the extensive soot staining on your walls and ceiling. Additionally, we observed areas of your flue that were compromised by open gaps between flue tiles that we had photographed and shared with you. The main areas of concern were the integrity of your venting system and the under-sized flue. These two issues combined to create conditions at variance with the guidelines set forth by our governing industry authority which is NFP211 and the NCSG. We stand by our assessment that you fireplace is in need of significant repair in order to alleviate the present issues. We understand that our competitor did not scan the internal flue or take measurements of the flue opening to determine the correct size or integrity of the chimney vent. This is something Lindemann does on every job since it's the only way to properly inspect these areas. Fireplace and venting safety if the cornerstone of our efforts at Lindemann Chimney and we will gladly review our findings and answer any additional questions you may have regarding the safe operation of your fireplace. Thanks again, Michael Boudart President Lindemann Chimney Co."

Lynn H.
Jan 2018
5.0
Yes, I recommend this pro
Very pleased with their work.
Response from Lindemann Chimney Service Inc

"Thank you for allowing us to service your home."

Terri D.
Oct 2017
2.0
$144
Engineer for our insurance company determined that he could see no evidence of a chimney fire. Lindeman was supposed to return and complete the job -- cleaning the fireplace and inspecting the exterior of the chimney and never did. I contacted the office several times via phone and email and there was never ever any follow though - fireplace not cleaned or inspected no promotional wood delivered. No refund given which was a hardship since I was unemployed at the time.
Response from Lindemann Chimney Service Inc

"When evidence of a chimney fire has occurred we are happy to be an advocate for any customer if they choose to file a claim with their insurance provider. When the insurance adjuster schedules a visit we always prefer to be there as well to show them what we see and why it represents evidence of a chimney fire. When we see evidence of a possible chimney fire, it is standard practice to NOT perform a cleaning as it will remove the evidence an adjuster needs to see. A full refund has been approved however, the firewood offer is for pick up only from our dispatch when a cleaning has been performed. If the customer should choose to have us return to further inspect the fireplace for evidence of a chimney fire we would be happy to send a senior technician to fully document everything at no charge. Also, we are happy to support the customer if an adjuster is scheduled to inspect our findings yet its best that we coordinate so we can be there as well to meet with the adjuster."

Ann B.
Oct 2017
2.0
$450
The technician did not show up on the day my service was scheduled. I called him and he said he would try to get to my house that week. He came on a day I was not home ( I had stayed home from work on the day he was scheduled to come). Work was done that allegedly would prevent bats from getting in, but a few weeks after the work was completed, there were more bats in the chimney. The bats get in but can't get back out, so they end up dying and their decomposing bodies smell terrible. I called to complain and the technician told me he thought the work he did was adequate to prevent bats from entering, but that he thought I should get a new crown to completely fix the problem. I asked him to provide me with a quote. I have not received one. I have called the main number for Lindemann repeatedly. Twice a rep told me that she would have a technician call back and I have never received a return call. Today I called and got the Lindemann Chimney recorded greeting and then the phone just rang and rang - no one ever picked up. I am calling another chimney company and won't be using Lindemann again.
Response from Lindemann Chimney Service Inc

"We are thankful for your review and would like to apologize for the sub par experience you had. A full refund has been issued for the services provided and the issue has been addressed internally. We can only hope that you consider giving us another opportunity in the future to provide the excellent service you deserve."

Karen F.
Oct 2017
5.0
Yes, I recommend this pro
Great job on the cleaning of my fireplace and kept the rest of the house free of dust and debris as well.
Response from Lindemann Chimney Service Inc

"Thank you for allowing us to service your home!"

Rod M.
Oct 2017
5.0
Yes, I recommend this pro
Very well.
Kim L.
Oct 2017
1.0
Terrible, and as an Angie's' list member for many years I want to recommend that you take them off. I found ghese guys through Angie's' lost, and wish I never had. The fireplaces were done less than a year ago, and have never worked properly, and the company makes it seem like our fault. One we had to turn off the gas and cannot even use because it would not turn off. When we called the company they actually told us to call the fire department. A second one has one tiny flame coming out. Bad work, bad service, and not what Angie's list stands for.
Response from Lindemann Chimney Service Inc

"Our install supervisor had returned to discuss proper use of the unit along with remote. Manuals were left on how to operate. We apologize if our service did not meet your expectations."

Dave S.
Sep 2017
5.0
Yes, I recommend this pro
everything went well. More work recommended/needed than expected, but probably not a complete surprise given the age of the home/chimney
Response from Lindemann Chimney Service Inc

"Thank you for allowing us to service your home."

Kevin M.
Aug 2017
5.0
Yes, I recommend this pro
Service was great
Response from Lindemann Chimney Service Inc

"Thank you for allowing us to service your home."

Ronald R.
Aug 2017
5.0
Yes, I recommend this pro
$10,000
Excellently. Workmanship, matching old bricks, punctuality, neatness, etc..
Response from Lindemann Chimney Service Inc

"Thank you for allowing us to service your home."

Gary F.
Aug 2017
5.0
Yes, I recommend this pro
$150
Tech was clean, fast, thorough. They also give 36 bundles of free wood with cleaning.
Response from Lindemann Chimney Service Inc

"Thank you for allowing us to service your home."

Robert V.
Aug 2017
5.0
Yes, I recommend this pro
$144
It went fine. They did not charge me more that than the $144.50. They did small work and I thought we worked it out, it just fine. I was very happy with what they did. They did some checkpointing and also did a chimney inspection. It took them half the day; it was probably six hours, fix or six hours.
Response from Lindemann Chimney Service Inc

"Thank you for allowing us to service your home."

Robert N.
Jul 2017
5.0
Yes, I recommend this pro
$140
Michael F. from Lindemann did our inspection/ cleaning today. He was extremely professional and personable. In addition, we recently replaced some windows in our home and we were picking up a "fireplace" smell randomly even when we had had a fire for a while. Michael gave us several great suggestions to remedy this issue. He also made me aware of the firewood program they include with every cleaning where we get free bundles of fire wood! Based on the amount of fire we build we will be seeing them back in 2-3 years!
Response from Lindemann Chimney Service Inc

"Thank you for allowing us to service your home."

Bob C.
Jul 2017
5.0
Yes, I recommend this pro
$3,500
Very well. We were concerned about the chimney rebuild itself, the appearance of the finished project vs the overall appearance of our home, and how the work would be done without damaging our landscaping. All of our concerns were addressed, and we were very pleased with the outcome.
Response from Lindemann Chimney Service Inc

"Thank you for allowing us to service your home."

Patrick T.
Jun 2017
5.0
Yes, I recommend this pro
All things completed as promised.
Response from Lindemann Chimney Service Inc

"Thank you for allowing us to service your home."

Erik P.
Jun 2017
1.0
$8,300
I would not recommend them - after spending $8300 we ended up with an unfinished gas fireplace installation and two fireplaces that are still leaking and require us to place a bucket in the firebox when it rains. After several attempts to get Lindemann to address the issues they simply stopped responding.
Carol S.
Jun 2017
5.0
Yes, I recommend this pro
Lindemann's work was excellent. Sean, Raphael, Scott and Jen were very professional and talented. I supplied pictures of modern fireplaces and the result was just as I had hoped. I would definitely call upon Lindemann for other projects.
Response from Lindemann Chimney Service Inc

"Thank you for allowing us to service your home and for the great review!"

Brennan C.
Jun 2017
5.0
Yes, I recommend this pro
Chimney sweep went well. They gave me recommendations on improvements that needed to be made.
Response from Lindemann Chimney Service Inc

"Thank you for allowing us to service your home."

CAROL B.
May 2017
5.0
Yes, I recommend this pro
$150
Very well. Prompt, helpful, and good, prompt cleanup.
Response from Lindemann Chimney Service Inc

"Thank you for allowing us to service your home."

Thomas D.
May 2017
5.0
Yes, I recommend this pro
Technician was very knowledgeable, assessed installation of gas igniter. Downside is that he did not use a wire brush to clean the firebox. It was left with a shiney black residue. Extension brush was used Bonus was 36 bundles of free firewood.
Response from Lindemann Chimney Service Inc

"Thank you for allowing us to service your home."

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Showing 26-50 of 437

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FAQ

Lindemann Chimney Service Inc is currently rated 4.7 overall out of 5.
Lindemann Chimney Service Inc accepts the following forms of payment: CreditCard
Yes, Lindemann Chimney Service Inc offers free project estimates.
No, Lindemann Chimney Service Inc does not offer eco-friendly accreditations.
No, Lindemann Chimney Service Inc does not offer a senior discount.
Yes, Lindemann Chimney Service Inc offers emergency services.
No, Lindemann Chimney Service Inc does not offer warranties.