1st Response Plumbing & Drain, Inc.

well, sewer cleaning company, home remodeling contractor,

About us

Welcome to 1st Response Plumbing & Drain, Inc. Fka Wagner Family Plumbing, the leading plumbing and drain specialists serving Kane, Dekalb, Winnebago, Boone, DuPage Counties and surrounding areas. With over 14 years of experience in repairs and service ranging from drain cleaning, pumps, to water heater installations, we look forward to earning your business. Call today for service!

Business highlights

21 years of trusted experience

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

CreditCard

Reviews

4.738 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
8%
3
0%
2
0%
1
3%


Rating CategoryRating out of 5
quality
4.9
value
4.6
responsiveness
4.8
Showing 26-38 of 38 reviews

Shalah W.
01/2019
5.0
Pat was wonderful. Very attentive and professional. Our water heater replacement was a huge challenge. It was located in a tight closet under a staircase and several gas lines had to be removed just to get it out. He then had to cut one of the top supply lines because the nut had seized up. Once he got it out and the new one was placed in, we realized the diameter was slightly larger then the old one was. After some maneuvering, it fit perfectly. One of the top supply lines had to be reconfigured, and another challenge was that it was hard to melt the soder to join the pipe together because of the difficulty to see, but Pat nailed it. No leaks! Great job! Highly recommended!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Ann J.
12/2018
5.0
Will definitely use them for all my plumbing needs. Thank you for the excellent professional service

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Michael A.
12/2018
5.0
Very good service. Even worked around my schedule to come earlier than planned to accommodate. Very friendly and thorough explaining everything. Trustworthy and would hire them again.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

CHUCK L.
12/2018
5.0
They pointed out errors made by the previous installer and corrected them for a reasonable addition fee.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Paul C.
12/2018
5.0
Great Service, arrived on agreed time.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

David T.
11/2018
5.0
Prompt, quality work. Definitely had my best interest at heart.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

James D.
11/2018
4.0
Professional, knowledgeable, and customer service oriented. Would definitely recommend Wagner to others and personally contract again.

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro

Larry H.
10/2018
5.0
Great Job by Glenn getting in the new water heater and removing the old in a tight spot. Very timely, Professional , and a great value. Took the time to make sure the job was done correctly. couldn't be happier with the results. I would highly recommend Wagner Family Plumbing for all your plumbing needs!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$1,060

eric A.
10/2018
4.5
Nice work..Glen is a good guy. Maybe a little high on the price but I have not used a plumber in a long time. Would recommend Wagner plumbing.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$290

Cindy W.
09/2018
5.0
Our basement was flooding and Glenn was there within 2 hours and he put in a heavy duty sump pump for about $625. He explained everything very well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
    • 1
    • 2(current)

Contact information

9313 Eric Circle, Kingston, IL 60145

http://www.wagnerfamilyplumbing.com

Service hours

Monday:
7:00 AM - 6:00 PM
Tuesday:
7:00 AM - 6:00 PM
Wednesday:
7:00 AM - 6:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
Closed
Saturday:
Closed
Sunday:
Closed

Service Categories

well,
sewer cleaning company,
home remodeling contractor,
water heater installer,
drain cleaning company,
plumber

FAQ

Monday: 7:00 AM - 6:00 PM

Tuesday: 7:00 AM - 6:00 PM

Wednesday: 7:00 AM - 6:00 PM

Thursday: 7:00 AM - 5:00 PM

Friday: Closed

Saturday: Closed

Sunday: Closed

1st Response Plumbing & Drain, Inc. accepts the following forms of payment: CreditCard
Yes, 1st Response Plumbing & Drain, Inc. offers free project estimates.
No, 1st Response Plumbing & Drain, Inc. does not offer eco-friendly accreditations.
No, 1st Response Plumbing & Drain, Inc. does not offer a senior discount.
No, 1st Response Plumbing & Drain, Inc. does not offer emergency services.
Yes, 1st Response Plumbing & Drain, Inc. offers warranties.

Contact information

9313 Eric Circle, Kingston, IL 60145

http://www.wagnerfamilyplumbing.com

Service hours

Monday:
7:00 AM - 6:00 PM
Tuesday:
7:00 AM - 6:00 PM
Wednesday:
7:00 AM - 6:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
Closed
Saturday:
Closed
Sunday:
Closed