Duane Blanton Plumbing, Sewer & Drainage Inc.

"Mr. [Member Name Removed], Thank you for giving our company the opportunity to provide service in regards to your ejector pump issue. Thank you for taking the time to grade our company. We aim to meet or exceed your expectations for work you had completed with our company, we hope that we did. In regards to your grade on pricing, we do not claim to be the cheapest company out there. We cannot be. We are an employee-based company. We do not hire subcontractors. We take pride in hiring and maintaining a good employee base so that the service technician we send to your home is one that we can trust and therefore you can trust. Also, we are fully licensed, bonded and insured for your protection as well as ours. We believe there is value in providing this to our clients. Again, we appreciate that you took the time to rate our company and we truly hope you will consider using our company again in the future. Sincerely, the Team at Duane Blanton Plumbing."

"Mr. [Member Name Removed], Thank you for giving our company the opportunity to provide service in regards to your sump pump, and back-up pump issue. These heavy rains hit our area so hard this year. Thank you for taking the time to grade our company. We are pleased to know that we provided service that met your expectations. In regards to your grade on pricing, we do not claim to be the cheapest company out there. We cannot be. We are an employee-based company. We do not hire subcontractors. We take pride in hiring and maintaining a good employee base so that the service technician we send to your home is one that we can trust and therefore you can trust. Also, we are fully licensed, bonded and insured for your protection as well as ours. We believe there is value in providing this to our clients. Again, we appreciate that you took the time to rate our company and we truly hope you will consider using our company again in the future. Sincerely, the Team at [Member Name Removed] Blanton Plumbing."

"Mr. [Member Name Removed], We appreciate that you gave our company the opportunity to provide service in regards to your outside faucet issue. It is our desire to provide the best service possible and we truly appreciate that you have taken the time to share your experience and satisfaction with our company. We appreciated the value you found in our services, also we hope that you will consider our company again in the future for any plumbing or sewer needs that may arise. Sincerely, the Team at Duane Blanton Plumbing."

"Mrs. [Member Name Removed], We appreciate that you gave our company the opportunity to provide service in regards to your bathroom shower leak issue. It is our desire to provide the best service possible and we truly appreciate that you have taken the time to share your experience and satisfaction with our company. We aim for quality work, and to provide service to customers as timely as possible. We're happy we would achieve of those things for you. We hope that you will consider our company again in the future for any plumbing or sewer needs that may arise. Sincerely, the Team at Duane Blanton Plumbing."

"Mr. [Member Name Removed], We appreciate that you gave our company the opportunity to provide service in regards to your kitchen faucet, and drain repair issue. It is our desire to provide the best service possible and we truly appreciate that you have taken the time to share your experience and satisfaction with our company. We aim for quality work, and to provide service to customers as timely as possible. We're happy we could achieve those things for you. We hope that you will consider our company again in the future for any plumbing or sewer needs that may arise. Sincerely, the Team at Duane Blanton Plumbing."

"Mr. [Member Name Removed], Thank you for giving our company the opportunity to provide service in regards to your outdoor spigot issue, as well as your flooded basement. The rain came hard and heavy this year, and there wasn't much for millions to do but wait. We aim to treat everyone with the same courtesy and prompt service. Thank you for taking the time to grade our company. We are pleased to know that we provided service that met your expectations. In regards to your grade on pricing, we do not claim to be the cheapest company out there. We cannot be. We are an employee-based company. We do not hire subcontractors. We take pride in hiring and maintaining a good employee base so that the service technician we send to your home is one that we can trust and therefore you can trust. Also, we are fully licensed, bonded and insured for your protection as well as ours. We believe there is value in providing this to our clients. Again, we appreciate that you took the time to rate our company and we truly hope you will consider using our company again in the future. Sincerely, the Team at Duane Blanton Plumbing."

"Mrs. [Member Name Removed], We appreciate that you gave our company the opportunity to provide service in regards to your water heater issue. It is our desire to provide the best service possible and we truly appreciate that you have taken the time to share your experience and satisfaction with our company. As far as price is concerned we'd like to believe we're competitive with many other companies. We hope that you will consider our company again in the future for any plumbing or sewer needs that may arise. Sincerely, the Team at Duane Blanton Plumbing."

"Mr. [Member Name Removed], We appreciate that you gave our company the opportunity to provide service in regards to your water heater igniter issue. It is our desire to provide the best service possible and we truly appreciate that you have taken the time to share your experience and satisfaction with our company. We hope that you will consider our company again in the future for any plumbing or sewer needs that may arise. Also we're so happy that you were satisfied with the repair, and enjoyed Glynn's service. Sincerely, the Team at Duane Blanton Plumbing."

"Mr. [Member Name Removed], We appreciate that you gave our company the opportunity to provide service in regards to your outside cleanout access installation. It is our desire to provide the best service possible and we truly appreciate that you have taken the time to share your experience and satisfaction with our company. We hope that you will consider our company again in the future for any plumbing or sewer needs that may arise. Also we are happy that you found our service to be both efficient, and affordable for you. Sincerely, the Team at Duane Blanton Plumbing"

"Thank you for giving our company the opportunity to provide service in regards to your outside spigot issue. Thank you for taking the time to grade our company. We are pleased to know that we provided service that met your expectations. In regards to your grade on pricing, we do not claim to be the cheapest company out there. We cannot be. We are an employee-based company. We do not hire subcontractors. We take pride in hiring and maintaining a good employee base so that the service technician we send to your home is one that we can trust and therefore you can trust. Also, we are fully licensed, bonded and insured for your protection as well as ours. Our service technicians have many years of experience as well. We believe there is value in providing this to our clients. Again, we appreciate that you took the time to rate our company and we truly hope you will consider using our company again in the future. Sincerely, the Team at Duane Blanton Plumbing"

"Good afternoon Mr [Member Name Removed], We are truly sorry for the lack of service that you recieved. There is no excuse for what happened at your home. Please know that we value our customers and this should not have happened.. Myself and my office manager were out of town and the ball got dropped. I sincerely apoligize and I am more than willing to make the situation right if that is at all possible.. Please know that I am not trying to make excuses for what took place at your home, even if we are out of town, you as the customer should have been taken care of. If you wouldn't mind calling me at 847-855-0000 I would love to have the oppurtunity to discuss this with you. Thank you, Duane Blanton"

"Thank you very much for giving our company the opportunity to provide service in regards to your ejector pump and replacement of your laundry tub. We desire to provide the best service possible and we truly appreciate that you have taken the time to share your satisfaction with the service provided by Dan. We hope that you will consider our company again in the future for any plumbing or sewer needs that may arise. Sincerely, the Team at Duane Blanton Plumbing"

"We appreciate that you have given our company the opportunity to provide you service and that you were apparently satisfied with our past service as you have been a returning customer. We regret that you have stated that you would not use our company again based on your last service call. It is our desire to provide quality service to our clients and we certainly regret the experience you claim to have received on your last service call. Your time is valuable and we did provide you a 10% discount off your total cost of the service that day for your inconvenience. Again, we appreciate your feedback as it offers our company the opportunity to improve our services."

"Thank you for giving our company the opportunity to give you a free estimate for your water tank replacement. In regards to your grade on pricing, we do not claim to be the cheapest company out there. We cannot be. We are an employee-based company. We do not hire subcontractors. We take pride in hiring and maintaining a good employee base so that the service technician we send to your home is one that we can trust and therefore you can trust. Also, we are fully licensed, bonded and insured for your protection as well as ours. We believe there is value in providing this to our clients. Sincerely, the Team at Duane Blanton Plumbing"

"We appreciate that you gave our company the opportunity to provide service in regards to your water heater issue. It is our desire to provide the best service possible and we truly appreciate that you have taken the time to share your positive experience and satisfaction with our company. We are pleased to know that our service technicians were personable and provided money saving options for you, as well as respect your property. We look forward to providing service to you again in the future for any plumbing or sewer needs that may arise. Sincerely, the Team at Duane Blanton Plumbing"

"We appreciate that you have given our company the opportunity to provide service in regards to your sump pump issue. You noted that we were out on five different occasions. This was due to the fact that when we came to rectify the problem on the prior service calls we gave estimates to take care of the issue causing your sump pump to not function properly, but you chose not to have the services done on those occasions. In addition, you were not charged for those service calls as well. It wasn't until you opted to have the service done on the last visit that the issue was resolved. In addition, we would like to note that we did apply a 10% discount for your inconvenience. We are happy to see that the last technician provided the quality service we strive to provide our customers. Your satisfaction is important to us and we hope you will consider using our services again in the future."

"We appreciate that you have given our company the opportunity to provide service in regards to your toilet and faucet. We are pleased to know that we provided service that met your expectations. In regards to your grade on pricing, we do not claim to be the cheapest company out there. We cannot be. We are an employee-based company. We do not hire subcontractors. We take pride in hiring and maintaining a good employee base so that the service technician we send to your home is one that we can trust and therefore you can trust. Also, we are fully licensed, bonded and insured for your protection as well as ours. We believe there is value in providing this to our clients. Again, we appreciate that you took the time to rate our company and we truly hope you will consider using our company again in the future. Sincerely, the Team at Duane Blanton Plumbing"

"Thank you for giving our company the opportunity to provide service to your outside spigot. It is our desire to provide the best remedy for any issue, and we are grateful that you called. We hope that you will consider our company again in the future for any plumbing or sewer needs that may arise. Sincerely, the Team at Duane Blanton Plumbing"