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Puro Clean Water and Fire Restoration
Water Removal Recovery Service, Fire or Smoke Damage Recovery Service, Recovery Service Service,
About us
We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumer's needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job.
Business highlights
Emergency services offered
5 years of experience
Services we offer
Mold Removal, Water Remediation
Amenities
Emergency Services
Yes
Free Estimates
Yes
Warranties
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.628 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 82% | ||
| 0% | ||
| 7% | ||
| 7% | ||
| 0% |
Filter reviews by service
Showing 1-25 of 28 reviews
Irene J.
Mar 2023
Water Removal Recovery Service
The staff was wonderful. They took care of talking with the insurance adjuster. They cleaned and moved the items in the basement to get rid of the water. Made sure equipment was set up properly to dry and sanitize the basement. They installed new sump pumps. Hopefully I will not need their services again but would hire them without question.
Peter L.
Mar 2023
Water Removal Recovery Service
Puroclean were prompt, courteous and efficient
Mika H.
Dec 2022
Water Removal Recovery Service
Puroclean did a great job at my house when I sustained major water damage. All of the staff was professional and courteous. The experience was first class and they are great at removing water damage.
Vidal V.
Nov 2022
No comment.
Edwin J.
Nov 2022
Water Removal Recovery Service
We returned from vacations and our entire basement was flooded around midnight Saturday and they were at my house the next day by 6:30 am, everything had been cleaned and removed. They are incredibly responsive. They are pros.
Lawrence K.
Nov 2018
Robert was the man who took care of the problem. He was very polite and would highly recommend him.
Rich P.
Nov 2018
I may be pre-mature with this rating as I am still waiting for a replacement trap as the initial one was not sensitive enough to trip and catch the animal. I have been waiting 2 weeks for a new trap. I hope this is fixed soon and then my evaluation will prove.
Wal J.
Nov 2018
The gentleman was very professional and did his job quickly. He was in and out in no time at all.
Larissa L.
Oct 2018
No follow up.
Shawna B.
Oct 2018
Robert was able to identify the opening squirrels and take care of the problem and very knowledgeable.
Janet A.
Oct 2018
N/A
Will fill this out on my own later
Jim M.
Oct 2018
Robert was great!!
Ron R.
Sep 2018
I has a bat in the house last night but could not find it today. I spoke with Nick and was contemplating using his service. He told me a good way to catch a bat is by putting duct tape on a broom with the sticky side out. I went downstairs and there it was. I used Nick's advise and caught the bat! What a rush! Thank you Nick for your advise and if I ever need a service I am calling you. For sure!
Claudia D.
Sep 2018
Nicholas was awesome!! He was prompt and very professional!! I would definitely call him again in the event i come across a critter problem.
Carrie Z.
Sep 2018
Moving day .. My kitty freaked out and hid and could not find her. Time crunch...These guys came through. Not only did they respond to the urgency of the matter they were quick knowing we were leaving our home for a new one. They were great with the kitty. Caught her in under ten minutes. Yup - 10 minutes. This is one satisfied customer and I would highly recommend them to anyone.
Michael A.
Aug 2018
Prompt and professional.
Michael A.
Aug 2018
Prompt and professional
SCARLET C.
Jun 2018
Slow in responding.
Response from Puro Clean Water and Fire Restoration
"Thank you for your business!"
Marlene M.
Jun 2018
Richard S.
May 2018
They cleaned out and disinfected my duct and covered the vents to prevent birds from getting in.
Lindsay Q.
May 2018
Got the job done quick and thorough.
INGA J.
May 2018
Very professional and courteous. I was able to ask specific questions and answers and explanations were given. Was willing to work around my schedule. Kept contact with us. Assured us all would work out and it did. The animals were removed and we're grateful to Robert and all his and his recommendations and referrals. I wouldd definitely refer him to others. Great job removing animals.
Karen B.
May 2018
Very professional young men. Put an extra guard on an other vent on my house for no extra charge. Cleaned the mess and made sure everything was good. I would hire them again.
Mike D.
May 2018
Nick was a great help and I liked his work!
Corey F.
Mar 2018
Recovery Service Service
Awesome guys. Also, since it was an insurance claim, they really have treated my home like they were vying for everything they could for coverage from the insurance company, like it was their own home.
Licensing
Licensed*
Trade License Number
MRSR4164
Trade License Locale
IL
Trade License Expiration
07/31/2026
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Puro Clean Water and Fire Restoration is currently rated 4.6 overall out of 5.
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
Sunday: Open All Day
Puro Clean Water and Fire Restoration accepts the following forms of payment: CreditCard
Yes, Puro Clean Water and Fire Restoration offers free project estimates.
No, Puro Clean Water and Fire Restoration does not offer eco-friendly accreditations.
No, Puro Clean Water and Fire Restoration does not offer a senior discount.
Yes, Puro Clean Water and Fire Restoration offers emergency services.
Yes, Puro Clean Water and Fire Restoration offers warranties.
Contact Information
809 Justina St, Hinsdale, IL 60521
Service Hours
| Sunday: | Open All Day |
| Monday: | Open All Day |
| Tuesday: | Open All Day |
| Wednesday: | Open All Day |
| Thursday: | Open All Day |
| Friday: | Open All Day |
| Saturday: | Open All Day |
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