Koshgarian Rug Cleaners Inc
About us
My grandmother, Mary and grandfather, Mihron started this business over 100 years ago. I can only imagine what they’d think of our operation today! My grandfather would be thrilled to see we’ve continued in the loose rug cleaning and repairing segment of the industry, and I’m sure he’d be amazed by how far our in-home carpet cleaning business has advanced. One thing that hasn’t changed is our dedication to the customer. Dedication to customer service is what has grown our business into what it is today. My grandparents insisted on strong customer service, and they passed that on to my father, Herbert who instilled that priority in me as well. I am passing that on to the future 4th Generation and teaching them that Customer Service is the most important aspect of our business. That’s what drives us. In addition, our dedicated employees are the foundation of our business and we have been gifted with many long time employees who hold our values of true customer Service.
Business highlights
Services we offer
Carpet cleaning. Loose rug cleaning. Upholstery cleaning. Tile & grout cleaning. Mattress cleaning. Water & flood damage. Hardwood floor cleaning. Rug cleaning. Automobile cleaning. Rug repairs & restoration. Underlayment padding.
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 82% | ||
| 10% | ||
| 1% | ||
| 1% | ||
| 6% |
"Ms AP, you're not telling the truth here. Koshgarian Rug Cleaners does not lie. We gave you the wrong rug because our employee pulled the wrong Common Name order. We called you on the same day, in fact within 1 hour of that mistake and told you we just sent our driver to your home to deliver your correct rug and pick up the wrong rug. You said No we cannot have the wrong rug back until we reimburse you the entire amount of your work order. In fact, our employee had to sign a document you wrote up in order to allow Koshgarian's to flip flop rugs. As absurd as this sounds, we did sign the document only to retrieve the other Common Name order. We admitted we gave you the wrong rug and within moments we attempted to rectify that problem only to run into a roadblock. That is the fact. It had nothing to do with cleaning or redoing the order or spots and debris on the rug. And there was no trouble on your end, you were not even aware we gave you the wrong rug until we called you. The problem was we gave you the wrong Common Name order. A simple mistake made into a huge problem and not by Koshgarian Rug Cleaners."
"[Member Name Removed], Thank you for your review and we certainly appreciate your patronage! Charles Koshgarian"
"[Member Name Removed], Thank you for your response. We appreciate it as well as try to keep our service at the highest quality we can provide. Charles Koshgarian"
"Thank you for your review! Charles Koshgarian"
"We strive to satisfy! Thank you very much for your patronage. Charles Koshgarian"
"Ms [Member Name Removed], Thank you for your patronage. We appreciate your comments. Charles Koshgarian"
Didn't quite get all the stains removed.
Well they could have reported us that they didn't get all the stains out but they didn't do that they just kind of returned the rug.
"Try calling our company! We have been able to stay in business for 110 years because of the telephone! Give it a try! This is not a review, because you never used our company! Take this review off since we never performed work for this client."
"Ms. [Member Name Removed], Thank you for you patronage. Pets are our best friend! We have trained all our professional crews to handle situations like you described and to attempt to get the results you experienced. When someone has an emergency, it is our top priority to get to your home as quickly as possible. We are glad to help you out in a situation like this, Again, Thank you. Charles Koshgarian President"
"Ms. Jaderberg, Thank you for your patronage. We look forward to provide future services. Charles Koshgarian President"
"Thank you for thinking of Koshgarian Rug Cleaners for your rug cleaning needs. Regards, Charles Koshgarian"
"We love hearing about families whose 2nd and even 3rd generations use our services. Wonderful to be able to be your services company for all your cleaning needs. Regards, Charles Koshgarian"
Thought they, as usual, did a very good job.
"Thank you for your patronage. Regards, Charles Koshgarian"
"Thank you for your patronage. We are glad to help any way we can in customer service. Regards, Charles Koshgarian"
"Thank you for your patronage. Regards, Charles Koshgarian"
Licensing
State Contractor License Requirements
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*Contact business to see additional licenses.
FAQ
Contact Information
248 E Ogden Ave, Hinsdale, IL 60521
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