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Geek Squad - Best Buy

Computer Repair, Appliance Sale, TV Sales,

About us

Local Expert Geek Squad Agents can fix your Appliance or TV regardless of where purchased. 90-day warranty along with professional, quick, and clean services. Check us out online, by phone, or at over 1,100 Best Buy stores.

Business highlights

31 years of experience

Services we offer

Appliance and TV repair, major brands, whether purchased at Best Buy or anywhere else. Appliances: Refrigerators, Washer/Dryers, Ranges (gas or electric), Dishwashers, Microwaves. TVs: LEDs, LCDs, Plasma, Flat-Panel, Smart TVs, including older TV models.

Amenities

Eco Friendly Accreditations

Yes

Accepted Payment Methods

  • American Express
  • Financing Available
  • Check
  • Visa
  • Discover
  • MasterCard
Reviews
4.88 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
0%
3
13%
2
0%
1
0%

Filter reviews by service

Showing 1-8 of 8 reviews
Anthony A.
Jun 2017
5.0
Appliance Sale
Yes, I recommend this pro
$800
It was about $800 for the two. The service was good. What I like the best is the quality and the brands. We bought Whirlpool. The delivery and installation was perfect. The delivery was on time. They could improve the rating of “B” for responsiveness probably buy having more employees available. When we first went there it was kind of hard to get in touch with anybody from the appliance department, because they were busy with someone else, and there was no one else available. We had to wait.

Patricia J.
Apr 2013
5.0
Computer Repair
Yes, I recommend this pro
$199
They’re magnificent.  All software for three computers is covered for a year for this price.  I had a computer that I brought in with the blue screen of death elsewhere.  They were able to keep helping me from that old one to the new computer.

Cyndy B.
May 2012
5.0
Computer Repair
Yes, I recommend this pro
$200
I get good service. I have them come to my home. They’re pricey but they never have to come back out for the same problem. I've used them for many years.

MICHELE W.
Oct 2009
1.0
Computer Repair
$150
Terrible. See above.

ELLEN S.
Aug 2009
5.0
Computer Repair
Yes, I recommend this pro
$70
They tried to fix it but it did not happen. They are a pretty big company. They were fine and nice.

ERIN P.
Sep 2007
5.0
Computer Repair
Yes, I recommend this pro
They were very polite, dressed sharply, and took the time with us that was necessary. We have now used them twice. We liked both the guys that came to our house. They charged us fairly and we were just really happy with them.

MAC S.
Sep 2007
5.0
Computer Repair
Yes, I recommend this pro
$350
I called and got an appointment. He came right on time. There was something he could not do so he had to come back, but he was prompt and professional. He did a really good job and I have not had to call him back. Their price is high but it was worth it.

GRETCHEN C.
Dec 2006
5.0
Computer Repair
Yes, I recommend this pro
$150
Great! I called the main number (shown), and the woman I got was very nice and as helpful as she could be, given that she was in a central scheduling location in another state. It would be a couple of days before they could come. So I also called the closest Best Buy and asked if there was ANY way someone could squeeze me in that day (it was a Saturday). Sure enough, that evening I got a call, and someone actually came over on a Saturday night! The guy who came was GREAT, nice, professional, patient, explained what he was doing, and made sure the system was secure in addition to just working. They have a 30 day warranty too, in case I have any problems or questions. It is well worth the cost.

MARY E.
Oct 2006
3.0
Computer Repair
Yes, I recommend this pro
The service personnel on the phone agreed with me when I stated that the 3 year policy was false advertisement regarding what they would cover. Had I known this I would not have bothered with the geek squad. When I was walked through how to fix the printer i was very pleased with the work. However this experience was not as pleasant.

Licensing

Bonded

Insured

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Geek Squad - Best Buy is currently rated 4.8 overall out of 5.

Geek Squad - Best Buy accepts the following forms of payment: American Express, Financing Available, Check, Visa, Discover, MasterCard

No, Geek Squad - Best Buy does not offer free project estimates.

Yes, Geek Squad - Best Buy offers eco-friendly accreditations.

No, Geek Squad - Best Buy does not offer a senior discount.

No, Geek Squad - Best Buy does not offer emergency services.

No, Geek Squad - Best Buy does not offer warranties.

Geek Squad - Best Buy offers the following services: Appliance and TV repair, major brands, whether purchased at Best Buy or anywhere else. Appliances: Refrigerators, Washer/Dryers, Ranges (gas or electric), Dishwashers, Microwaves. TVs: LEDs, LCDs, Plasma, Flat-Panel, Smart TVs, including older TV models.