American Pest Control Inc

I contacted APC over a month before closing on my house, and informed them of when I had closing scheduled. They said that they would be in touch when closing was within 30-days to schedule an appointment. Three weeks before closing I get a call from the technician saying "oh, it looks like I wasn't supposed to call before 4, oops, and I don't know when your closing is, but I've got availability this week and next." When I had a break in my work day, I called back and left a message, it has now been over a week and I haven't heard back, closing is in two weeks. I've gone with another company and would never trust this vendor with a time-sensitive item again.

Everything went well. They are always fast and reliable.

Great, very polite, very professional, knows what he is talking about

When I first called the office, they told me the name of the person who would be calling me to schedule an appointment. He called within a few minutes and since I would not be home when he could stop by to give me an estimate, we decided he would come by anyway and take a look at the exterior of the house where I was having the problem with yellow jacket/hornet bees. Right after the conversation on the phone, I went down to the storage in the basement and found the place swarmed by bees. In desperation, I immediately called the service man to see if he could come over right away since it was an emergency. He told me he would be here in half an hour, and he did. He came over, detected the problem area and the type of invading bees and sprayed the outside entry source. Then, sprayed the storage area, advised us to stay away from the storage and made an appointment to come back the next day to spray the storage one more time and the entire exterior of the house for other crawling insects.

I have a five-year contract with them. It is $1000 for a five-year contract for the initial treatment and then he has to re-bait traps. So far, so good. I think he got rid of the termites. He had to bait them and it killed the termites, hopefully. He came out and he did what he said he was going to do. He has been doing it for a long time in the same area so he has to be good. He has a good reputation. He delivers on what he is doing. Their price is a little high.

Bruce called when he knew he would be a few minutes late. When he arrived he got right to work inspecting the house. We purchased the house 10 months ago and didn't expect to find active termites in the shed. He did not find evidence of termites in the home and advised us on treating the area around the house to get rid of the termites.

Always do a professional job, on time and respond quickly if we have problems.

I called them and have them do it. The guy who was doing that was much helpful. I do not know much about the company, but the guy who did the job was very high, and had a very good feelings. He was very+ helpful. He was fast, and very professional. He called to tell us know that he was coming and he did it.

Everything went fine. He got right to work and completed within a half hour.

We were very happy with the service we received from Bill at American Pest Control. He ended up having to come out 4 times during a 45 day period to spray and lay down pellets for a very bad ant problem. He was very patient with us and came out each and every time without question. We were never charged anything but the original $130 fee for this entire series of treatments. We will definitely be using them again for future pest control issues.