About us
FULL SERVICE AUTO DEALERSHIP.
Business highlights
Emergency services offered
27 years of experience
Services we offer
NEW/USED AUTO SALES, SERVICE & PARTS DEPARTMENT.
Amenities
Emergency Services
Yes
Free Estimates
Yes
Warranties
Yes
Accepted Payment Methods
- American Express
- Check
- Discover
- MasterCard
Reviews
4.33 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 33% | ||
| 67% | ||
| 0% | ||
| 0% | ||
| 0% |
Filter reviews by service
Showing 1-3 of 3 reviews
Jong-Yup C.
Mar 2014
Auto Service
I think they usually do a good job they are just really expensive.
For the most part their work has been good and on time with a few exceptions, my window switch which ultimately took almost 10 days because they ordered the wrong part but I had a use of their loner so it was no Issue. And I brought my car in 3-4 times over a year for them to fix my cooling system (which they still hadn't). The first time they told me I had to replace my water pump. Which they did and I think it was a little more expensive than other non dealerships I contacted but decided to do it there since I assumed they would do a good job. I didn't really drive the car expect twice a month for very short distances. Then 6,7 months later my check coolant light went off. I took in and they told me nothing was wrong and an and quot;air bubbleand quot; probably worked it way out... which is a silly comment after 6,7 months but it seemed fine. There was an issue with them overbilling me by $200 but as soon as I pointed it out they resolved it quickly (I think it was an honest mistake and they were very apologetic). I didn't drive the car for 2 weeks and started it up and it Check coolant light went off. I took it back in and they then told me there was a leak and it would cost $600 to repair. I did not have them repair my car, but they did not charge me for the inspection either. I know the work needs to be done but they just simply charge a lot, which I guess one would expect when you go to the dealership for repairs. Another example is they wanted to charge me $300 to replace my battery, I went somewhere else and got it changed for $70 (installation included). Full disclosure I guess it's not an official Audi battery but I suspect the bulk of the cost difference is labor and not the actual battery.
I feel they are for the most part trustworthy and do a fair job, but you pay a High premium for that. However, I think this applies to any service work at most dealership.
For the most part their work has been good and on time with a few exceptions, my window switch which ultimately took almost 10 days because they ordered the wrong part but I had a use of their loner so it was no Issue. And I brought my car in 3-4 times over a year for them to fix my cooling system (which they still hadn't). The first time they told me I had to replace my water pump. Which they did and I think it was a little more expensive than other non dealerships I contacted but decided to do it there since I assumed they would do a good job. I didn't really drive the car expect twice a month for very short distances. Then 6,7 months later my check coolant light went off. I took in and they told me nothing was wrong and an and quot;air bubbleand quot; probably worked it way out... which is a silly comment after 6,7 months but it seemed fine. There was an issue with them overbilling me by $200 but as soon as I pointed it out they resolved it quickly (I think it was an honest mistake and they were very apologetic). I didn't drive the car for 2 weeks and started it up and it Check coolant light went off. I took it back in and they then told me there was a leak and it would cost $600 to repair. I did not have them repair my car, but they did not charge me for the inspection either. I know the work needs to be done but they just simply charge a lot, which I guess one would expect when you go to the dealership for repairs. Another example is they wanted to charge me $300 to replace my battery, I went somewhere else and got it changed for $70 (installation included). Full disclosure I guess it's not an official Audi battery but I suspect the bulk of the cost difference is labor and not the actual battery.
I feel they are for the most part trustworthy and do a fair job, but you pay a High premium for that. However, I think this applies to any service work at most dealership.
Michael K.
May 2012
Auto Service
Their service is good.
MARY H.
Apr 2011
Auto Service
They have unbelievable customer service. Everything is explained thoroughly. I think they are honest and reliable.
Licensing
Bonded
Insured
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FAQ
McGrath Audi of Glenview is currently rated 4.3 overall out of 5.
Monday: 9:00 AM - 9:00 PM
Tuesday: 9:00 AM - 9:00 PM
Wednesday: 9:00 AM - 9:00 PM
Thursday: 9:00 AM - 9:00 PM
Friday: 9:00 AM - 9:00 PM
Saturday: 9:00 AM - 6:00 PM
McGrath Audi of Glenview accepts the following forms of payment: American Express, Check, Discover, MasterCard
Yes, McGrath Audi of Glenview offers free project estimates.
No, McGrath Audi of Glenview does not offer eco-friendly accreditations.
No, McGrath Audi of Glenview does not offer a senior discount.
Yes, McGrath Audi of Glenview offers emergency services.
Yes, McGrath Audi of Glenview offers warranties.
McGrath Audi of Glenview offers the following services: NEW/USED AUTO SALES, SERVICE & PARTS DEPARTMENT.